This was the easiest mattress buying experience! Ginny really knows her stuff and helped me pick…read morethe best mattress for my needs.

I called on a Friday, explained what I was looking for and overall it was the quickest and easiest…read moreexperience I have ever had getting a mattress. Ginny was really helpful with the entire process. I will be coming back here when I need another mattress.

Who knew buying a mattress could be so easy? I'm used to going into the mattress section of the big…read moremall stores, like JC Penny, Sears, or Macy's, and just sitting on one uncomfortable mattress after the next until I'm too tired to fight and just pick whatever seems reasonably priced. Assuming we can find someone to talk with us, that is. We came here for our last mattress purchase and we're pleasantly surprised to find that not only were the staff helpful, but they gave great recommendations. We explained what we were looking for, what we had in the past and how it did or didn't work for us, and what price range we were comfortable with. The sales rep gave us four choices, all of which we tried and thought we're pretty solid. We picked one, had it delivered to the house, and started our trial. Three years later and we're still happy with our purchase and remembered having a good experience so we came back last month to get my daughter a new mattress. We had the same friendly service, same good recommendations, and we left that day with a new mattress that my daughter loves. Can't recommend this store and their team enough for their consistent awesome service!

The salesman talked me out of the mattress I went in to purchase for a more expensive one, Brooklyn…read moreBedding. Less than one year later and my back pain has returned. if you go there, stick to what you originally planned on buying.

Don't really know what store my mattress came from…read more I ordered it online somewhere in Maryland , can't find where you can just review the delivery service offered, just wanted to let everybody know that the delivery service is horrible they call it white glove two men came in my house I asked them to put booties on they took their dirty shoes off and walked around on my wood floors in sweaty socks which left footprints on my wood floors, then they proceeded to put one of the mattresses up against my white drapes and they got dirty and broke hardware .The whole time they were here all they did was laugh I think it's disgusting to have somebody walk with smelly dirty feet in their socks on my carpet in my bedroom to say the least it was absolutely disgusting!!! customer service was only interested in pictures of drapes and the footprints seriously? I already washed and floors , the expensive drapes were already in the cleaners , she didn't even say they were sorry and if that wasn't enough the two or three hour window is a joke 45 minutes before the delivery hour started I was in the shower they texted me we will be there in 11 minutes you have to be kidding me!!!! had money ready to tip them which they did not get they just didn't seem to care I don't appreciate that

My husband and I bought two mattresses from this store. We exchanged both of them. The one mattress…read moreis ok but the other one causes me to have back pain. It was very expensive and I have no option to return it. I feel like there was not a lot of help in directing us to a usable mattress. Very disappointed.

They sell junk furniture and don't honor the warranty. Check…read moreout all the bad feedback on this place. Beware Spent al lit for a handicapped person for a lift chair. Motor went out in a weeks time.

Extremely disappointed with Bob's Furniture and their delivery process…read more Our recliner was originally scheduled to be delivered in late June. Bob's contacted us and offered an earlier delivery date, which we gladly accepted. My husband specifically selected June 16. On June 15, we received both text messages and emails confirming delivery for June 16 between 9:30 a.m. and 12:30 p.m. Based on those confirmations, we rearranged our schedule and made sure someone would be home. Then, on the morning of June 16, an hour before delievery, I received a phone call informing me that the recliner was not even on the truck and could not be delivered. How does a company move a delivery date up, send multiple confirmations, and then cancel the delivery the morning of because the item isn't on the truck? This is a complete failure in communication and customer service. What makes this even more frustrating is that this is not the first issue we have experienced with Bob's Furniture. At this point, I have completely lost confidence in their delivery process and customer service.

We just bought a mattress from Anthony. He was very kind, answered all our questions and was…read moreextremely knowledgeable. Overall he is a great human and would recommend to anyone!

This store has a professional staff that helped us get the best price possible. Tucker was great to…read morework with and the rest of the staff helped us with care when Tucker was not in. We bought the Purple 4 and it was delivered yesterday. The bed is amazing and after one night, our pain is reduced considerably. Thanks guys!

Wow! The store is new. Very clean and organized. Pricing is straight forward. Delivery available…read morethru 3rd party. Outstanding prices on Mattresses and Sofas. Simmons Beauty Rest Queen was only 349.99 for the set. Best deal I could find.

The store is under new management and they are awesome to work with. Great customer service and…read moregreat prices!

Mike was very helpful once again, this time he helped us thru a warranty claim replacing a…read moremattress. He pleasantly went the extra steps to help our son make the right decision on something new.

I went in today and Mike helped me find a good mattres that kept me in my budget. I looked at…read morethree. I returned a few hours later and bought the one best for me.

Jo was sweet and helpful and made the whole process fast and easy. I don't like pushy sales people,…read moreand Jo was not pushy but helpful. After financing and purchase she took time to explain the delivery process and the warranty process.

Eric was so helpful and courteous. We will definitely go to him again in the future for other…read moremattress purchases.

You've been warned- do not do business with these morons. See prior reviews of those ripped off as…read morewell. Make sure you get EVERYTHING in writing if you plan on taking it further. "Store manager" said all trash would be taken by delivery drivers- it's even on paperwork but drivers stated they don't do that. I just got off the phone with him who claimed he never said it yet it's on the paperwork? His mistake for writing it on receipt. I even joked that we won't pay the delivery until they remove the trash when I was in the store. Either way, my 73 year old mom is the one victim to these liars and from their questionable business practices. She bought from here for her new move. But these morons like to prey on the vulnerable and poor. Don't pay in full either- and don't bother emailing the customer service email you get presented with when you go to the store to ask for a refund on something before it even gets delivered. That person is useless as well. Keeps referring to a no refund clause after 48 hours but doesn't understand the concept of legal contracts and wording. You've been warned- stay away from this place.

This business is a total scam and a complete ripoff! Ordered a bedroom set and when it arrived we…read morerealized that it was not a new set and they sold us the one that was on display, the dresser was scratched and had totally different handles then the rest of the set. I contacted them and they said that i agreed to accept the used set off the floor ( we didn't) they were not willing to help with n any way! I contacted the better business bureau and filed a complaint and am working with my bank to get my money back .the lady at the BBB told me this business has one of their lowest scores possible. You were warned!