We stopped by here Saturday morning because we were in the market for a new mattress. We purchased…read morea new bedroom set from Raymour and Fannigan and their beds were just too high. We found the exact mattress here for half the price. The salesman wasn't very pushy and actually talked us out of purchasing a more expensive mattress. We left there feeling like we got a great deal. Delivery is an additional $39.00 but they remove the old mattress. We saved so much we even ordered a new set for our daughter.

Customer for life! After visiting several stores - only to…read morebe hassled, with salesmen not listening to what I was looking for, and instead showing me other options because "I really should upgrade after all, a mattress is an investment". Exhausted and annoyed, we found the Mattress Factory for our last stop of the day. When we walked in, right away Chris came out and greeted us. He listened to what we were looking for, showed the options with all the info about each mattress, and gave us time to wander around to check out the inventory (which was larger than the competitors). When I found the one I loved, the price was much lower than then other stores. Even better! Overall, the experience was great. I would recommend the mattress factory to anyone and will only go there from now on.

The furniture is made of particle board and horrible service wants us to pay $85 for them to come…read morelook at it but they can't fix it. It's not refundable. This is just a rip off. I bought a lot of furniture here and I'm done buying here.

This is the second house I furnished using bobs. I bought the insurance, but since I didn't report…read morethe damage within 90 days, they denied my claim. This particular piece was in my second home, so we did not notice it until we come back into town. So the tiny tear that they refused to fix, might have cost them 100s of thousands in sales as they didn't know I buy and furnish many houses. ‍

Extremely Disappointing Experience - Safety Concerns…read more I visited The Mattress Factory about a month ago after speaking with Andres Ramos, Executive Vice President/GM, who recommended I visit the Oxford Valley showroom to experience the mattresses in person. At the showroom, Ron Stone assisted us for over an hour. He was very personable and thorough, and I clearly informed him multiple times that I have a high king bed. When delivery arrived, the box springs were so high that my bed was dangerously close to my ceiling fan. The delivery men were excellent -- by far the best part of this experience. They immediately recognized the issue, explained that the box springs were incorrect, and contacted Ron Stone on my behalf. Ron Stone called me later that evening, but his demeanor was completely different from our showroom interaction. He stated that the correct box springs would need to be ordered. I was supposed to receive them two weeks ago. Then Bob, the store manager, called to say they hadn't come in and I'd need to wait another two weeks. This week I was told the items were finally in and they were delivered today -- and they are still incorrect. Because my bed has a center support board, these box springs are not appropriate and could damage the mattress. I've already been at risk for a fall for over a month due to how high the bed was. I'm very tall and also have a bad hip, which made this situation especially unsafe. Additionally, I had requested that the bed downstairs be adjusted because it was also too high. Again, the delivery technician (Pete -- very kind and professional) tried to help, but the legs were broken and could not be adjusted. At this point, I am still waiting for a proper resolution. I have contacted multiple people at the company and currently have a call out to Chris, who I was told is the owner. I came in early, over a month ago, specifically to have everything resolved before my children arrived for the holidays. Today is December 19th, and I am still dealing with unresolved issues . I truly hope I can update this review with a positive resolution. As of now, however, I would not recommend The Mattress Factory to others based on this experience.

The delivery was scheduled for the wrong week. The brand was different from what I looked at in the…read moreshowroom.

My boyfriend and I bought a copper memory foam mattress here back in March and it was worth every…read morepenny!! Not only are the products good quality, the prices are unbeatable. The owner and salesman were soo helpful and personable, it was a 10/10 experience. Highly recommending Boxdrop to anyone I know who is in the market for a new bed!!!! Bonus points for being a family owned and operated business!!

From the owner: Brand new Pillow-Top, Memory Foam and Arctic Cooling Gel mattresses all at 50-70% off big box store…read moreprices! No credit necessary payment plans with no interest available. Twins from $125. Queens from $175. Primarily by Appointment, call (267) 628 6795 to set up one today to come see us. Veteran, family, firefighter, locally owned and operated. Discounts for Fire and EMS, Law Enforcement, Veteran and active duty. Visa, Mastercard, American Express, Discover and Apple Pay accepted

Brian Bonner is one of the best salesmen I've seen…read more I had an urgent requirement for a TWIN XL set and needed it ASAP. He found me the perfect set that I could pick up. He also ensured that I was happy with the mattress first and not just trying to sell me something I didn't need.

This location has 2 entrances and 2 lots. I came into the back entrance and was greeted by Angelika…read moreAngie. I told her my budget and what we were looking for, which was under $200 and a more softer mattress. She gave me a good amount of options considering my "filters". My two daughters were with me (considering the bed was for them) and Angelika was more than helpful and accommodating to them; whether it was giving them paper towels for their heads to try out the beds or just explaining the mattresses. Angelika had her mask on, they used the paper towels to allow people to try out the mattresses, stayed a comfortable distance, and had hand sanitizers in different locations, even at the desk. I also purchased bed protectors at a fair price; a coupon was added by Angelika. I got my mattresses delivered, their delivery tracker works well. I got my call a day or two before it was to be delivered, and when it was delivered, the delivery men brought it in for us, opened them, stacked them upside down (you'll understand that better when you purchase a mattress that's in a box), and took the boxes as well. I mean can you ask for more than that?! I would definitely recommend this location for decent prices, good customer service, and in the pandemic, cleanliness.

Our furniture quest continues... having visited the full service Raymour and Flanigan store in…read moreLawrenceville, NJ we were told very hush hush that their "outlet" stores only deal in inferior quality pieces of dubious origin. Somehow, this bad faith gaslighting between siblings only made me want to visit them more. Wonder of wonders, it's a furniture store. Frankly, I can't tell you if a "Paco Geppetto" or "Geezus of Nazareth" brand couch is better or worse than the inventory carried in their mainline store but to my eyes and especially, my derriere, they felt pretty good. Perhaps the Sultan of Brunei may have some quality issues but seeing as the two of us will never be confused, I can live with a reasonable compromise or two. And frankly, the pieces weren't self-destructing before my eyes like they do at a discount schlock-meister like Bob's. We're still looking but the Raymour and Flanigan Outlet is still in the running, much to the chagrin of the Sultan. Five easy stars.

I Just had a terrific experience with RF Outlet! I shopped entirely online. I knew the style &…read morefeatures I wanted within a specific price range, so when I found a set that matched my requirements, I sent for an upholstery swatch. When the swatch also met my expectations for color & feel, I placed the order online & chose my delivery date. On delivery day, I received an email that allowed me to track it to the minute. The first & only in-person encounter was with the delivery guys. They were outstanding--friendly, polite, & professional. They carefully brought in the pieces, placed them where I requested, & assembled them. Everything ran smoothly & my furniture is perfect! I couldn't be happier with RF & my new living room. Most reviews I read here were frightening. Had I trusted only those, I would probably have looked elsewhere. However, I've had two prior positive experiences with RF over the past 12 years. Also, my sister just purchased her sofa & loveseat at the Langhorne store last year. She, too, had a good experience & loves her new set. Taking all that into consideration, I decided to make this purchase with RF & I'm glad I did. I had a hassle-free experience & received good quality furniture for a reasonable price. Wrote this review because it's important that my outstanding experience be included with all the unfortunate ones. Maybe dissatisfied customers are more likely to write reviews than happy folks like me? Just one more thing--if you know exactly what you want & don't require assistance, I highly recommend the online experience. It worked great for me.

We were attracted by the sales signs advertising a new location in our area. We were pleasantly…read moresurprised by the professional care of the salesman, Neil, who had many years' experience in this business. He was patient as he showed us our options and we ended up with two new mattresses and a motorized base for one. Delivery was prompt and the delivery men work exceptionally able and kind. I can highly recommend mattress warehouse in Newtown

I went in looking for an in expensive bed for a relative…read more What I was shown was high priced stuff for $2-3000. Not quite sure what saleswoman was thinking but I felt pressured into spending more than I wanted. Not a friendly epxerience. Please avoid this place.

Randee Fischer was the best . what she promised in delivery she made happen. Very pleased with…read moreprice delivery and Randee.

I have mixed feelings about R&F. The mixed feelings may be in fact due to how I just can't get over…read morehow expensive furniture is in our society. My girlfriend and I stopped in this location when we meant to go to the R&F outlet. We decided may as well take a look around before heading over to the outlet as we had some time. Basically, the cheapest sofa you can buy here is over $500 and if you want to splurge o well than you can definitely splurge as it is no problem at all to double that price for a little nicer of a sofa. All of that being said, I found a chair here I absolutely love. It is $300 for a small office chair but hopefully it holds up over time and good on the back : ) As always people SYOY!!! Update : Chairs were delivered free of charge and to our surprise already put together! Score!!