I can truly see why the low ratings... I came in with my…read morelegally blind mother in-law to purchase some stones for her garden and the 1st gentleman was helpful steered us in the right direction... As I began to "ATTEMPT " Ato place these heavy azz bags I mentioned to my mother in-law we needed help in that the bags were too heavy... The worker behind us less than 4 feet completely ignored us... I must have said it no less than 5 or 6 times the need for help... Crickets... Out of frustration I loaded them up myself... Chivalry is definitely gone I guess...

The customer service at this load sucks. I ask an employee if they had violet flowers and they told…read moreme to google it. I asked another employee to help me find these flowers and they said they were busy. They were very rude and unprofessional. I do not like this Lowe's at all.

What a great hardware store! Very attentive staff, and a carefully curated variety of great home…read morestuff. I came in for bug spray and left with 8 more things. It reminds me of the hardware store I went to growing up. I'll definitely be back.

Great, friendly service, with a broad selection of high quality products at value prices.read more

I am a firm believer in supporting local businesses however when a customer enters your place of…read morebusiness and is not acknowledged I feel the need to go support the big boxes. At least there it's expected to be treated like you are a bother.

This was an older style hardware store where everyone knows whay they're taking about and has…read moreeverything you can need. It's the kind we had back when they were experts and you could trust their word even though it wasn't a huge place or fancy. Honestly it was nice to find this store because it's nice to talk to someone who isn't trying to make a sale by ripping me off. They may not have it in stock but they can get anything quickly and with fair prices. I prefer ro support small businesses because years of expertise come with the service instead of a clueless zombie that will give you anything to shut you up and get you to leave. I didn't need anything specific today but I know where to come I if I do. Very helpful and friendly staff.

Probably the rudest staff I've ever dealt with at a small business. Unfortunately, they were the…read moreonly one's in the area that could help with my immediate need.

pleasant people, good-quality plants in spring, wide in-store selection of a VAST array of…read morematerials, easy returns when necessary.

Don't get me wrong. This store usually have what I need in a pinch. Some of the crew is a great…read morehelp. There is one employee that I will not recommend dealing with. Seems as if this employee has an attitude towards everyone including peers. Sent wife after a certain item. Sales associate told her that that don't carry that brand and never have. Upsold her a more expensive brand. Stopped by the next day. And lo and behold. There sit the cheaper brand that they claimed that they don't carry.

This store is a local treasure. Great service, a lot of inventory and most of the time you can find…read morewhat you need at a great price. Been shopping there for over 40 years. Support local.

This has to be the most clean hardware store I've ever been in in my entire life! It is a little…read moreoff the main road, but I"m sure the locals know it's there and it's a real gem. The employees are helpful while not getting in the way of those who just want to browse. It's also well organized and they have everything under the sun you could imagine and then some!

Heavener has expanded their inventory in the last half year and added a large section for gardening…read moreand patio. They always have had friendly, knowledgeable and helpful staff. I have saved time and money on so many house repairs going to Heavener rather than Christiansburg and buying one washer rather than a pack of 10.

I go to the one in Blacksburg, VA all the time. The 1st thing that I would like to point out is the…read moreexcellent customer service. I went there today and they were already trying to help me before I could even make it through the door. But seriously, they are always super helpful, knowledgeable, and friendly. 2nd, it is so much more convenient when you need to pick up just a couple of things as opposed to driving to the neighboring town to hit up one of the big hardware stores. Besides, I like to support the local economy in Blacksburg as much as possible.

Foothills Hardware offers a one stop shop if you're building or renovating your home. I worked with…read moreKaryn Boaz for cabinet design. She is very experienced and knowledgeable about the various product lines. She has a great eye for design and offers great suggestions and customer service. She coordinated meetings with her team and other suppliers as we worked through cabinets, flooring, countertops, doors, plumbing fixtures, interior and shingle colors. Everyone I spoke with at Foothills was extremely customer service oriented and knowledgeable. They were recommended as a resource by my contractor. It was great to have access to a great resource that was local to my area. They certainly made the process a pleasant experience.

I Just had to put new carpet in my basement from water damage…read more I immediately went to see Brad at Foothills. He sent two great guys & a roll of carpet that I picked out, & I am back in great shape...looking good.

Stopped by to get a key made. Was immediately greeted as I walked I. The door. I told them what I…read moreneeded and was told to find the gentleman across the store. He made two keys super quick. I was in and out in less than 5 minutes. And they weee NOT EXPENSIVE! So nice to see that good customer service is still alive and well in a small business! Highly recommend!

Great locally owned small business. Good selection of merchandise. Lots of things not available…read morethat you can't get at some of the big box stores.