I had a great experience today at Mattress Firm in Sicklerville New Jersey. My sales associate…read more"Tom" couldn't be more patient and helpful while my wife and I made our selections. We seldom leave reviews online although when the service is exceptional we definitely go out of our way to recognize a business and their staff.

Cantrell is a gem! I went to the store to learn about Purple mattresses. Cantrell was so…read moreknowledgeable helpful and patient that I completed the sale on the spot. Terrific resource perfect gentleman!

Tyrone and crew were amazing! They worked hard and didn't stop till the job was done. They went…read moreabove and beyond to make sure we were beyond satisfied

Tyrone is very professional and polite. There were missing pieces with my chairs. Tyrone called a…read moreprofessional to help walk him through the proper way to drill holes into the chairs. I purchased longer nails from Lowes however we ended up using Gorilla wood glue to attach the seats because the nails that came with the chairs weren't long enough. I definitely recommend Tyrone!

Thanks to Dylan Henly for a professional, enjoyable, no-nonsense bed and mattress purchase on JAN…read more16. He knows the product line and expertly used the Company point-of-sale-system to record the order, arrange delivery, and print-out clear documentation. He helped a family shop by staying engaged with them, even while doing my order, so they felt like valued customers and not an afterthought. 5 stars!

Mr. Richard Adams was a wonderful salesman. He gave my wife and I a great education on what to buy…read moreto meet our needs and wants. We were truly amazed of all the options, but Mr. Adams really helped narrow it down for us. He also helped direct us to a mattress that met our price range. He is well spoken and a even better listener. We went to another place and found a better price, but Mr. Adams salesmanship/ personality made us return. We thank you Mr. Richard Adams The Monroe's

WORST COMPANY EVER!!!!!!!!!!! DO NOT BUY FROM THEM! I…read morepurchased a mattress for 1099$ two months ago and they told me they had a 120 night price guarantee policy, even gave me the information on it. Now my exact mattress is on sale for 699$ and they wont price match it! THIS COMPANY IS FULL OF CRAP. They say because it doesnt qualify on 'promotional items'. Which the guy who sold me the mattress guaranteed my policy would be in effect even after talking me into getting the free adjustable base even tho i said it would not work because im using my grandmothers passed down antique bedframe. Still have the adjustable frame taking space up in my basement the delivery guys dropped off. But thats besides the point. THEY WILL NOT PRICE MATCH YOUR MATTRESS!!!!! False advertisement and poor customer service. I cant even get ahold of them and they wont answer my emails. Consumer fraud to the max. Bait and switch at its fine

From the owner: Everyone in our store is committed to making sure you get your best sleep, every night. How do we…read moredo it? Our Sleep Experts® train more than 200 hours to put together a complete solution just for you: mattresses, bedding and all the essentials. Plus, you'll shop confidently with our Love Your Mattress Guarantee®. That means you'll get a low price on America's best brands, including Sealy®, Tempur-Pedic®, Sleepy's, Serta® and more. You'll also get your new bed delivered your way and with a 120 Night Sleep Trial® to make sure the bed you chose is the perfect one for you.

Updated review: We had a good experience here last year so we decided to go back when we started…read morelooking for a bed set. We went during the memorial day sale-- they had extended it an additional week. WOW-- great sales! We found a set we really loved and had a great experience with another sales person-- Jose Molina. He was PHENOMENAL. He had come from the warehouse and he knew SO MUCH about each piece. We asked him a lot of questions and he answered every one of them! We found a set we had loved but told him we needed to check other places first. He gave us our card and we were on our way. We went to every other place-- Ikea, Diamond, the Dump, and Raymour... none had as good sales or service. We went back the next day ready to purchase the set we fell in love with. When we were waiting for Jose to run the numbers-- I accidentally stumbled upon another set that was hidden.. and was even cheaper and included EVERYTHING. We paid $1300 for a king bed set, two nightstands, two dressers, and a mirror..... free delivery and 60 month financing. I'm SO happy with my experience here and Jose was seriously the nicest kid I had ever met!

I know it isn't the best quality furniture but when you spend about $1400. On 6 dining chairs, you…read morewould think it would last more than 2 years and if you buy a 5 year warranty then you are at least safe for 5 years...Right? Absolutely NOT with these companies! In 2023 a leg broke and my extended 5 yr warranty covered a replacement. Replacements came in pairs. A few months later another leg broke & luckily I had the extra leg from the pair they sent. 2 years later another chair leg broke and now long story short, Ashley sold my 5 yr warranty contract to Value City and they said the chair was discontinued likely due to so many issues. They can't get replacement parts. Furthermore they said in the fine print of my warranty, it says if the product is discontinued then it voids the warranty and they won't do anything for me. So now I have no way of replacing this chair to match so I have to get a completely different chair or buy a whole new set. They wouldn't even offer store credit for a chair. I had no idea the core of the chair legs is cheap plastic.

They say no credit needed when applied got denied thats false advertisement to attract customers.read more

From the owner: "Large Inventory Of New, Home Furniture. " Quality & Style For Less " Elaborate Selection Of…read moreFurniture For The Entire Home Living Room, Dining Room, Kitchen Bedroom Sets & Mattresses, Area Rugs Accent Pieces, Lamps & Chandeliers Home Decor & Great Gift Items! Layaway ~ Financing Options ~ Delivery & Set Up"