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    Mattress Warehouse

    4.0 (4 reviews)
    Open 11:00 am - 6:00 pm
    Updated a few days ago

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    Mattress Firm Swampscott

    Mattress Firm Swampscott

    3.1(14 reviews)
    0.0 mi
    $$

    What a rip off. Purchased and adjustable bed and a mattress . The mattress had a 10 year warranty…read morewhich was absolutely useless the bed had a 3 inch hole in it and it was in perfect shape other than the hole which I kept having to climb out of. They give you a runaround for a warranty so I had somebody come to the house $75 and they denied it they said the bed had a stain on it which it did not there is nobody to talk to you have to do it all A portal on the Internet I got sick of arguing with them and just bought a new bed from Gardner which I am extremely happy with it is so much more comfortable. I would not recommend buying anything from that store I had a $250 warranty which was a waste of money the whole thing was a waste of money the bed only lasted the mattress part For less than three years a piece of garbage.

    We knew exactly what we wanted prior to going into the store. So this review is more for the…read morequickness of getting our mattress delivered, and then switched out quickly because of an issue. We purchased a twin tempur-pedic for our son. I had researched, verified, and we knew which one we wanted prior to walking in. They were able to have it to us within 2 days of purchase. The downside was that despite it being the same mattress as our king is, it was too hard - much harder than either of us remembered our king being. So I again turned to their website, searched some more, and found another model, same manufacture, and we went in to have it exchanged. Again, it was maybe 2 to 3 days after that before we received the mattress. The delivery guys were very professional, quick, and even set up the mattress both times.

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    Mattress Firm Swampscott
    Mattress Firm Swampscott
    Mattress Firm Swampscott

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    K-A New Dimension  Cleaning & Protection - Stain Removal

    K-A New Dimension Cleaning & Protection

    4.7(73 reviews)
    9.9 mi
    $$
    Locally owned & operated
    On-time commitment

    Excellent service and results. My carpet was really stained and after their work it was stain free…read moreand looks great. Also, very nice people

    AITA? After doing a little bit of internet searching for a…read morecarpet cleaner I found K-A Carpet. I saw on Yelp they were running an offer for $50 to get $100 credit on service. I went on their website and decided just to book through their website as I like supporting local businesses, especially if they invested in an online presence. Some background: I moved from South of Boston to North of Boston, and my new place wasn't so new and needs some cleaning before I move-in. I talked with the owner who said when they get their carpets cleaned they are usually charged for three rooms for the place, so I assumed it would be equivalent to 400 square feet. I also wanted to clean the tile/grout from the kitchen and bathroom - at least the places where foot traffic was, so I figured for the bathroom would be 25 square feet and the kitchen about 50 square feet. Thus, I put in for 75 square feet of tile/grout cleaning. Okay, so I add those services and pick a day that the owner of the unit would be there prior to my arrival. I pay the $60 down-payment to confirm the online order. I sent the owner cash to pay, with $65 extra in case of any overages or in case they do a wonderful job and feel the need to tip $20. The day comes, I receive a call from the tech at 12:06pm who is doing the service when they arrived on location. I let the tech know that I'm not on-location but the person there is opening up the garage for them now and that I left cash as payment for their services with him when thee services are complete. And at that time he told me that the garage door was opening and he was greeted by the owner. Minor issue 1: I received a call from the owner at 12:08pm saying that the tech requested the full bill to include what I paid in the down-payment and wanted to verify if I paid anything up-front. I then pulled up the email and credit card online statement to be sure that I was charged the down-payment and told them that I did in-fact pay the down-payment of $60, and the due at completion would be the remainder balance of the invoice. So, what was up with the tech not knowing how much to collect? Or was that a tactic just to get more money when he knew he wasn't dealing with the person paying the bill? Sure, could be an innocent blunder not looking at invoice very closely. But that got solved. I get to the location the following day and talk with the owner who informed me that they liked the carpet cleaning service, but didn't like the chemical or perfume in the cleaner as it made him cough. I looked around and the carpets were cleaned decently enough. Could I have cleaned it the same or better with a rug doctor mighty pro or bissell big green machine rental - yes. I then as about the tile in the bathroom or kitchen as I also expected the bathroom or kitchen to be done as I paid for 75 square feet of that too, but was told that they didn't. The owner then handed me back $60, indicating he thought the tech only deserved a $5 tip. I asked if they mentioned anything about the tile or grout cleaning service, to which the owner said no. I then reached out for support using text messaging to see what K-A's side of the story was at 9:54am. And after a phone conversation at 10:29am, they informed me that the space was larger than anticipated, and when they spoke with the person at the property they got "no response," however, if they were wrong they could reschedule to come back. The part I thought was strange is the "no response" because I got a call when the amount due was in question... Why didn't I also get a call here, either from the tech or the owner saying something isn't adding up. I can understand if there was a miscommunication on the exact dimensions of the space, so I voiced my thoughts, which verbatim are "I'll check and get back to you. If you don't hear back from me everything is ok." I get the space measured, and turns out that yes the measurements were a little off, but according KA's own ordering/scheduling system was a difference in price of $50 if they charged exact amount of carpet space plus 100 square feet for the actual 105 square feet tile/grout. Or a difference in price of $77.50 if they charged 125 square feet for the 105 actual square feet of the tile/grout. The owner had enough to cover $65 in case this exact thing happens. And you would think a reasonable person would accept $15 for an extra 5 square feet of space, instead of the 90c per square foot they charge in the 25-sq.ft.block billing. Or could have just said it was 100 square feet and pocketed the rest as a tip. I bring this information back via text messaging and get told that they would be happy to schedule tile and grout cleaning for $250. Also that I'm entitled to a $12.50 refund as that is the difference between what I paid and what services I received. Me: Why didn't the tech contact me like they did earlier if they had a concern with size/scope of job? "If the person on-site couldn't make a decision, that would be more

    Photos
    K-A New Dimension  Cleaning & Protection - Dirty Cotton Upholstery Brought Back To Life

    Dirty Cotton Upholstery Brought Back To Life

    K-A New Dimension  Cleaning & Protection - Carpet Cleaning Services

    Carpet Cleaning Services

    K-A New Dimension  Cleaning & Protection - Another happy customer !

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    Another happy customer !

    Target

    Target

    2.6(41 reviews)
    1.8 mi
    $$

    I go here very often, and yet I still have no idea what to write. Here goes nothing…read more.. This Target is small as far as Targets go, you will likely find they have a more limited selection that some other targets in the area. That is not to say they don't have a whole lot of stuff. Most of the stuff they have, excluding some electronics is on the budget end of the spectrum. While you will find a good DSLR camera, or a nice laptop, or a huge flat screen, you will not find [much] designer clothing, super high-end electronics, or a wide food selection. However, if you need a toothbrush, socks, or a package of AA batteries, this is a go to place. Prices are not as low as Wal-Mart, but you pay slightly more for slightly higher quality. The store is cleaner, and the staff is generally more helpful. Still, service can be hit or miss. There are some associates that were mean, and some that are helpful. Mark at the service desk is awesome! They have a generous return policy, you can return many items that most stores will typically not accept. Rather than list all of them, I will say this: don't be afraid to ask, especially on high priced items. But it is a no on bicycles, which kind of sucks. Also, while I understand why, it would be nice if they were not required to try to get everyone to get a Target RedCard. They get me almost every time, but I already have one...

    I recently went to the Target in Salem to buy the new Chromatica Oreos for my son's birthday party…read moreand I was extremely disappointed to see that they were out of stock. After a week or so, I decided to go back and check if they had the Oreos just so my son can have a great snack to eat during his online classes. They had them! :) but.. when my son ate them, he started saying something like.. 'Yes puuuur hun-ty slayyyyy" and it's been happening for the past two days. Target, I love y'all.. but I seriously thought that the Oreos would taste like Gaga's

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    Target
    Target
    Target

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    BoConcept - Boston - Indivi sofa by BoConcept ft. in our Newbury showroom  (Photo Credit: A Louis Jean Media)

    BoConcept - Boston

    4.3(6 reviews)
    13.1 miBack Bay

    BUYER BEWARE!!! Lies, non-existent customer service, missed delivery dates, zero communication, and…read moreconstant excuses. I waited months for a furniture purchase while delivery dates were missed multiple times, with delays disclosed only after I repeatedly chased the store for updates. There was zero proactive communication throughout the process. I've had the great misfortune and displeasure of having to deal with Anthony Goode, one of the proprietors. He needs to get a serious lesson in customer service and hospitality or get out of the retail business. After the second missed delivery, he was unapologetic, deflected responsibility, and refused to provide a guaranteed delivery date. When asked to put everything in writing--including delivery commitments or compensation--he insisted on phone calls only, an apparent attempt to avoid a written record. After extensive back-and-forth and continued refusal to provide basic accountability or a firm delivery date, I was forced to cancel the order. Despite this, the business has refused to issue a refund of my 50% deposit. This is an unscrupulous and deceptive business operation that avoids transparency and accountability at every turn. Save yourself the time, stress, and money--do not shop here. Buyer beware!!!

    Just want to give a huge positive shout out to Nathan at BoConcept in Boston…read more I visited my son in Boston and found the store on a whim. Nathan was completely gracious and very experienced with the creative and sales process. I returned to Atlanta to share some thoughts about a sectional sofa that I saw while in Boston. Later in the week Nathan remembered me and was so helpful during the long distance purchase process. Cudos to Nathan...cant wait until the new piece is deliveded. Michel

    Photos
    BoConcept - Boston - BoConcept Living room/dining room featuring the Indivi sofa in Cream Leeds fabric 3020, Lugo coffee table, Adelaide lounge chair AND MORE!

    BoConcept Living room/dining room featuring the Indivi sofa in Cream Leeds fabric 3020, Lugo coffee table, Adelaide lounge chair AND MORE!

    BoConcept - Boston - Carmo sofa in  White Lazio fabric 3090 and Cream Leeds fabric 3020, and Lugo coffee table in Ash ceramic by BoConcept

    Carmo sofa in White Lazio fabric 3090 and Cream Leeds fabric 3020, and Lugo coffee table in Ash ceramic by BoConcept

    BoConcept - Boston - Paris console by BoConcept

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    Paris console by BoConcept

    Walmart

    Walmart

    1.5(79 reviews)
    3.8 mi
    $

    I typically love Walmart, but this store is not good. There's no produce department, and the rest…read moreof the grocery aisles don't "flow" (e.g., there's cheeses & deli meats in what you would think is an ice cream freezer). The clothing departments are scattered about, and I couldn't tell when I was leaving one category and entering another. The cashiers are HORRIBLY SLOW. Seriously, you would think they were having a contest to see who could ring the slowest. Absolutely no sense of urgency, and only 3 lanes were open. I had to go BEHIND the register to grab one of my bags because the cashier didn't hand it to me (or even acknowledge that it was mine). The frosting on the cake was when I realized one of my products was damaged as I was leaving the store. I asked for help, and she pointed to another employee who was the "manager". I approached the "manager" and said hi, and she said "what" very coldly. I explained the situation, she denied being the manager, and then started verbally fighting with the first employee. I left to get a replacement product and when I came back, they were still arguing! The only reason I'm giving 2 stars instead of 1 is because this store has significantly more stock than the others in the area.

    Good luck finding a more poorly managed Walmart than this one. It's 8pm at night and only one side…read moreof the self service registers is working and one cashier. This isn't a rare event, this is the norm.

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    Walmart
    Walmart
    Walmart

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    Mattress Warehouse - mattresses - Updated May 2026

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