After waking up with a killer back-aches every morning for the past few months, we decided it was time for a new mattress. The old one was about 8 years old, the age when they say it's about had it, anyway. Buying a mattress is a bit like buying a new car- you only do it every few years, and a lot changes in the interim, so I had checked out the ratings with Consumer's Reports. Problem is, there are so many new brands and types of mattresses on the market, it's difficult to do apples to apples comparisons. We decided to go to the closest place, Mattress Warehouse, in Tenleytown. We were met by Fatima, who was very friendly and helpful, having us first use their evaluator device, which is supposed to ascertain the optimal fit for you. Fatima showed us numerous mattresses, based on our needs. She was nice enough to provide us with sanitary coverings to lie on, as these mattresses have been used a lot and tend to get a bit grungy. Fatima also introduced us to Mr. Clarence, the manager, who was also friendly and helpful, while not being pushy and trying to force us to decide right away. We looked at several models and price points, some of which, while nice, were quite a bit above our budget. Note: let them know what your budget is, and they won't waste your (and their) time showing things above it. Our issue: I am always cold and side sleep, husband is hot and sleeps on his stomach. So we wanted to stay away from memory foam, and unfortunately, some of the others we were curious about have separate sales outlets and run into the thousands of dollars- too, too much. After a lot of try outs and head scratching, we took a break for lunch to mull over our options and make a decision. We did stop by the other big chain, (Mattress Firm) and their selection wasn't impressive. We came back to the store and Fatima wrote up our sale, and Mr. Clarence offered us a free cooling pillow, to go with the one purchased for my "hot headed" hubs. All in all, we had a positive experience in the store, and our new mattress arrived this morning, delivered by two guys who were in and out in 60 seconds, taking the old mattress with them. Note: Show the delivery guys a little love with a tip- lugging mattresses around all day is hard work. It remains yet to be seen if we made the right choice. I'll post an update after we've had a week or two to try the new mattress out. read more

Warning!! I bought 3 mattresses and 2 box springs from Mattress Warehouse in Tenley Town on Memorial Day. On June 2nd, the items were delivered but the queen sized box spring would not fit up the stairs. The delivery company took the box spring and told me to contact the store to get a split box spring instead. Since then, I have called over and over again. They never answer the phone and won't return my messages. One time, I got a person on the phone who told me he would call me right back but he never did. I am forced to dispute the charge with my credit card company. Luckily it is a $200 box spring and not a $3,000 mattress. I would NEVER trust this company with an expensive purchase. read more

Amazing customer service, professional and attentive demeanor. I wish I remembered his name (I think he may have been the owner?) but he was an utter delight. He is an amazing representative for Mattress Warehouse and the company is lucky to have him! read more

We came here about a half hour before they were due to close, and we still received great help from the person working here. We moved into a new house, and we seriously needed to update our bedroom furniture, so we started here. They have an enormous selection, and we each had our favorite mattress. I liked the Stearns & Foster because it features the Intellicoil inner spring system. My wife liked the Tempur-pedic medium firm mattress which has the Pro Breeze system built into it, which keeps the matress evenly cooled all night. They also have the Beauty Rest line of mattresses which was appealing to both of us. The mattresses also come with furniture options, or you could simply just buy the mattress. It seemed like the prices here are reasonable, but we figured that we would research these options online and come back. They really do have an awesome selection here. read more

Mattress Warehouse - Tenleytown - Mattresses Near Me - Washington, DC, District of Columbia

We had a pleasant experience at this Mattress Warehouse location. Clarence greeted us with a smile, and was a very professional and knowledgeable throughout the experience. The store had a wide variety of options and reasonably priced. Sometimes shopping for a mattress can be intimidating and overwhelming, but Clarence and Mattress Warehouse made the process so easy! Delivery was also very smooth! read more

I quickly went to look for pillows for my boyfriend. Although this store didn't carry the brand we were looking for, Shawn (or sean not sure how to spell his name) was very helpful! He was really knowledgeable and kind! read more

We needed three mattresses for three different sleepers. Clarence and Sean were both highly professional, knowledgeable and helpful as we considered the options. Over our multiple visits (add "patient" to their qualities!), they enabled us to get what needed at a good price -- no upselling. Their CTS delivery team was quick, careful and on time (even early!) We couldn't be more pleased. read more

Fatima and Clarence were extremely helpful. Throughout the whole process they made me feel very comfortable and knowledgeable about what my options were. I felt like they cared about my individual experience instead of trying to make a new sale. I ran into some trouble with shipping an order, but they sorted out everything and easily handled the issue. I hope to shop from them again. Thank you. read more

Mattress Warehouse - Tenleytown - Packaging - Mattresses Near Me - Washington, DC, District of Columbia

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So, as soon as you walk in they make you go to the robot bed that calculates your "perfect fit" by making you lie on your side and then your back and by using "the latest technology backed by multi-million dollar studies on sleep." It even prints you off a little certificate result and plays a video about how many people choose the wrong bed, and how poor sleep leads to obesity, poor cognitive function, and basically death. Despite this science we didn't find a single bed that was a fit for us, and this was the most expensive set of beds we have seen thus far. I will say that our sales lady never pressured us into anything, was really helpful and knowledgeable, and that we had an overall great experience despite walking away bed-less. I'd recommend checking them out if you're in the market but I'd maybe rely more on yourself than the robot, even if it does seem cool and may or may not be backed by science. read more

Mattress Warehouse - Tenleytown - Despite the non-fancy sign, these were some of the most expensive mattresses on the District - Mattresses Near Me - Washington, DC, District of Columbia

We purchased a mattress from here last week and from start to finish it was an excellent experience. The test they ran to assess what mattresses might be recommended was spot on. I usually hurt everywhere when I wake up but after a nights sleep on the new mattress and pillow had me with no pain. Delivery was also a breeze. The delivery service was very communicative and were in and out having set up the bed in 10 minutes exactly. When the box spring didn't fit into the house, they easily changed it around to get a split box spring and had it delivered right away. I would absolutely recommend this location to anyone looking to buy a new bed. read more

Just came in on a recommendation and a fabulous man named Clarence and jay helped me. I needed a twin mattress for my guest room and wanted it to be extra comfortable. Clarence said they had a sale going on and bam!! I own a twin mattress set!! Best customer service I have ever experienced at a mattress shop read more

I love this store ...Clarence is awesome and always puts the customer first. Very knowledgeable and makes the bed buying experience very personable. Highly recommend to anyone looking for a bed! read more

Shakair the Regional Manager (I may have misspelled his name) would not let me leave without the perfect mattress and frame all within my budget. I highly highly recommend him, as well as this store. I took advantage of the Black Friday deals but Shakair made sure I got the best value for my investment, which is what a mattress and its accompanying parts are. You absolutely must stop here before making any long term purchasing decision on your sleeping arrangements. They price match as well and have 10yr warranties to make sure you're satisfied. 95% satisfaction rate. Visit here asap and thank me later. read more

Mattress Warehouse - Tenleytown - Mattress - Mattresses Near Me - Washington, DC, District of Columbia

My family and I just spent more than an hour in the store getting terrific guidance from Clarence Beverly, who was incredibly helpful. He's been at that store for 22 years and in the mattress business for 30, and it showed. He answered all of our questions and also never tried to upsell us. He showed us a variety of mattresses, and we ended up with a king for us that we loved and great ones for our kids, too. He also gave us some nice discounts that we didn't even know to ask for. How people think mattresses are something you can or should buy online, I will never understand. Being able to test them out with a knowledgeable guide is just irreplaceable. Can't recommend this store or Mr. Beverly highly enough! read more

I was dreading purchasing a new mattress, though I desperately needed to. I just moved to Arlington from Hawaii, and I've been sleeping on an air mattress for 2 weeks! No bueno! Usually, dealing with mattress salesmen is only marginally better than dealing with car salesmen. I hate it. Not this time! I checked on yelp to find a place to go and even though there is a mattress warehouse here in Arlington, all the reviews mentioned how wonderful Clarence (at the Tenleytown location) was. Being extra tired (seriously, that air mattress was no bueno) I had no patience for a slimy salesman, so I was willing to make the trek to Tenleytown so that I could deal with Clarence. He did not disappoint! What a lovely gentleman. He didn't waste my time, gave me a fantastic deal and made this purchase incredibly easy for me. I'd highly recommend him and this store to anyone! Delivery was simple and efficient and my new bed is great. Thanks to Clarence, I can count on more restful nights ahead. Buh-bye air mattress. read more

I bought a 1500.00 mattress just 3 months ago and it's as lumpy as my last one that was 10 years old. I've asked for an exchange, but now it comes to the paperwork and fine print of your warranty. Apparently you cannot file a claim unless you have your original receipt (credit card slip attached) and don't forget to never take the tag off your bed; otherwise, you'd be out of luck for any recompense. My first crack at getting a refund was rejected because I filled out my name on the warranty information instead of my wife's. On round two, I'm told to file a different claim. BTW Clarence was very easy to deal with but the Warranty department is another story. I'd be happy to change my rating once my 3 month old mattress is replaced, but I won't hold my breath. So if you find a blue-faced man with a sore back in the Cleveland Park area, you'll know that nothing was done. I just realized that this is my second 1 star rating and it has tied with the DMV in DC which has since been closed. On round three, I'm told that Mattress Warehouse is not responsible for the products they sell. Round four, and thankfully I have a wife that can cry on cue, but they caved in and gave us full store credit and admitted "off the record" that they mattress we bought was one that was having many problems. read more

Great store -- large selection of mattress options, but the selling point really is Clarence. He is so kind and helpful and really gives good advice on the best options within your price range. read more

I bought a new mattress here and the process was relatively painless. It's a little pricier than I had hoped it would be, but I justified it since it's something I will use literally every single day for 8 hours at a time. The experience I had was pretty standard - they have you lie on several mattresses and tell them what you like/don't like about it. My tip would be to bring your own pillow if you usually sleep on 2 so you can get a realistic idea of how the mattress will feel in your own home. Sure, you'll look a little crazy but who cares? It's your money so spend it wisely! They also threw in free delivery and a frame, which was nice. Be sure to ask if any of the mattress companies are offering promotions - I was able to get a free set of queen sheets (400 count, thankyouverymuch) with the Simmon's Beautyrest promotion that ran last month. Don't be shy - ask and you might be able to save yourself a trip to Bed Bath & Beyond! To recap: queen bed, free delivery, free frame, free 400 count sheets. I'm a happy customer! read more

Just the other day I had to replace my relatively new mattress and box spring because a bad moving company broke/destroyed them. I shopped around the Internet to see who had the best prices, selection, and type of bed I needed. Then I visited several stores to actually test out the beds. I went to the Healthy Back Store and have this to say: clueless sales people, over priced beds, lousy selection. Then I went to Mattress Discounters and one other store before arriving at Mattress Warehouse. Which is where I met Clarence Benjamin, the store manager at the Tenleytown store, thank God. He was very knowledgeable, asked questions about what kind of back pain I was having, and suggested the perfect bed for me. There was no hard selling, he gave us a price that no one else could even come close to, and handled my sale quickly. Not only was Clarence helpful, professional, and polite, but the store was able to have my bed delivered and set up in less than two days. The delivery process was on time and went without a hitch. All in all, this was a great consumer experience, which is not always the case in DC. I love my bed, have no back problems, and feel like I'm sleeping on a cloud at night. If you want a great place to buy a bed, go to the Tenleytown Mattress Warehouse store and ask for Clarence--tell him Summer sent you. read more

Clarence is the man! Seriously, this guy (the store manager) has been selling mattresses for over 30 years, and he knows what's up. I walked in on a Sunday afternoon after a mimosa brunch and five of my friends had decided to tag along. (What, your friends don't go tipsy mattress shopping with you? Lame.) Instead of being put off by a group of slightly rowdy twentysomethings, Clarence joked around with us and learned everyone's names. He then answered all my questions patiently and kindly, showing me a variety of different mattresses as I flopped down on one after the other and kept changing my mind. On top of all that, he gave me an incredible deal, and didn't charge for delivery - amazing! Like I said, Clarence is the man. My mattress was delivered one day later with no hiccups. So easy! read more

Service was excellent. Clarence is a great manager. I bought a very comfortable full set mattress with metal frame for 344.50. I lucked out and got free delivery too. Service was professional and on time. I would definitely use again. read more

I was on a serious budget when looking to purchase my next mattress. However, when I went to Mattress Warehouse, Clarence seemed to be wheeling and dealing to make the prices as high as he could, even though he knew I was strapped for cash at the time as a recent graduate with loans. He claimed queen beds were going to be $500 or over, and at one point exclaimed "you could get this mattress (it was the crappiest and absolute softest in the store, mind you) for just $489!" Five minutes later he quoted the same mattress' price at "Just $498!" The prices were constantly changing! Anyway, I ended up going just up the block to Mattress Discounters where the guy (I wish I could remember his name) worked with me to get me the best mattress he could in my price range. He was pleasant and funny. And, while he was obviously trying to make as much off me as possible too (inevitable at these places), at least he didn't seem to be sneaky about anything. Ended up getting a good-quality Sealy firm queen mattress for under $500 there. read more

Mr. Clarence, store manager is absolutely fantastic. He is warm, friendly, kind, and extremely respectful. He knew me by my first name just by me calling and introducing myself stating that I planned to come in later on that day. The atmosphere was phenomenal. I have never been treated so well before in a local business establishment. This store is truly making major progress because of the fabulous, manager the company contains at Mattress Warehouse Tenleytown. read more

We went to mattress Discounters as well as matress warehouse and we had two completely different experiences. Jay, at mattress warehouse, was completely helpful and attentive to our needs. He didn't push us towards any type of mattress but asked what we liked and presented us with options. He then let us lie in the mattress for a while to really get a feel for it. He was very helpful and just plain wonderful! At Mattress Discounters, when we walked in (there was noone in the store) yet the worker was very rude, not attentive, and pushy (all at the same time, which i didn't think was even possible). We decided to leave and made the decision to buy at mattress warehouse. When we were leaving we told him that we needed to think about it because its a big investment and he responded by saying "why did you even bother coming in because you already knew it was going to be expensive..." That was the last straw. We ran back to mattress warehouse and bought over 5k worth of stuff. Don't go to mattress discounters, they definitely DON'T deserve your business! Go to Matress warehouse. It is definitely better of the two in EVERY aspect. Great costumer service and better prices! Jay is a star! read more

I was already in a bit of a crummy mood when I walked in (really bad delivery service with Sleepy's in Columbia Heights) but had read the reviews on Yelp and decided to take a chance. Boy, am I glad I did! The interior of Mattress Warehouse is nice - lots of beds to choose from and you could tell they were good quality. I explained to the salesman what I needed (full size bed) and what I really hoped for (memory foam) but said that I didn't have a lot to spend. He walked me immediately to a bed that was memory foam, super comfortable, and in my price range...thanks, Labor Day sales! Plus, he said they'd waive the delivery fee! All in all I spent $20 more than I would have spent at Sleepy's for a lesser quality mattress and delivery fee. As he's showing me the receipt and confirming all my information (he really took his time with me), I looked down and saw his name was Clarence. My reply: "You're the Clarence! You have great reviews on Yelp." He smiled and told me that not only did he get a letter from Yelp telling him about all the great reviews (which is framed and hanging in the store), but they sent a letter to his corporate office, who in turn gave him an award which is sitting on his desk. Let me say the award is well deserved. If any of my DC friends ever need to look for a mattress, I will send them to Clarence with no hesitation. Edited to add delivery experience: The driver called me at 7:30 that morning (right in the 7:00-8:00 AM time frame I was given by Clarence) and said they'd deliver between 10:00-1:00 that day. They were there right at 12:00 and had my bed set up in minutes. I slept like a rock that night...best night's sleep I've had in months!! read more

If you need to get a mattress and not be force to get something you don't want or can afford come to this place. I have been here and brought a bed here more then once and I always left happy. The best prices in NW DC. Keep up the good work. read more

Mattress Warehouse - Tenleytown - Mattresses Near Me - Washington, DC, District of Columbia

During our first day in DC we came across this store. Brian was very honest, nice and helpful. We tried a couple of mattresses and we decided which one to buy. We had a serious budget and in the end we didn't spend much and we got a good one. read more

Low pressure sales. Helpful. Good selection. Here's the rub. We bought an IComfort Serta 18 months a go and it didn't hold up. The warranty was challenging, someone comes to the house to measure how far the mattress sags when no one is one the bed! We were told there was a problem with the box spring which was patently absurd because the mattress was only sort where we slept. So, as another writer mentioned -the warranties are "problematic ". Jay, our salesperson wasn't . He listened to our complaints, looked at the warranty letter and made a very reasonable discount for a new mattress. Forget about memory foam products. So, we were pleased with the outcome, Jay is fair and a good business person read more

Clarence was able to sell me a floor sample box spring for a steal. VERY happy with the price and product.

my name is mrs. clark I purchase a king size mattress model 75944 brand matt was deliverd on dec 5 2020 I told the men to leave the plastic on because my bed room set won"t be here until march or april , this morning I decided to take the plastic off and there is a stain and it looks like someone tried to clean it. I called the clinton store and spoke to a man and he said the stain came from keeping the plastic on the mattress. I will never shop at Mattress Warehouse again sellin used mattress . read more

The actual process of picking out the mattress was fairly routine but the delivery aspect of the purchase was very frustrating. I was told that the delivery would take place during a three hour window of my choosing but the night before the delivery date, I was emailed an incorrect time frame for delivery. I tried calling both the warehouse and the store to fix this problem but was told that the delivery could not be made when I wanted it, despite this initially being part of the agreement. Neither the store nor the delivery warehouse could even give me a time frame to expect the mattress on the new rescheduled date. If you are considering buying it from here I would recommend picking it up yourself, since that would definitely be less work than navigating their delivery service. read more

Mr. Clarence was fantastic. He was extremely informative about the different TempurPedic options. Once he'd answered our questions, he returned to his desk and gave us plenty of time to try all of the beds. He is clearly an educated professional salesperson with integrity. My husband and I would highly recommend this store and Mr. Clarence in particular. read more

I had a HORRIBLE experience at another Mattress Warehouse, but this location, and specifically its manager Clarence was AWESOME! He helped us replace a faulty mattress, and really worked hard to make sure we weren't spending any extra money. He is great. I highly recommend going and asking for him! read more

We bought our mattress from Mr. Paris and the whole process was a breeze. Instead of us aimlessly trying mattresses, Mr. Paris had us try a computerized evaluation that scanned pressure points, etc., then matched us with several styles to help us get the best sleep possible. Mr. Paris worked with our budget when it came to the cost of the mattress, delivery, and old mattress disposal costs and we're pinching ourselves the the deal! Like magic, their warehouse team delivered the new mattress the very next day and carted our old one away. Go see them! They're great! (They're not kidding about spectacular President's Day sales.) read more

The salesperson Brian was nice to work with, but I have to give this store two stars. The mattress I purchased here was much firmer than it felt in the store, and is quite uncomfortable to sleep on. Unfortunately for me, the store has a strict no exchange policy and was unable to offer any solution. The next time I am mattress shopping I will shop at a store with a less restrictive exchange policy. read more

My husband finally agreed that we could purchase a new mattress for our DC condo so I started my Yelp search for a nearby store. I found the Mattress Warehouse (MW) in Tennlytown with 4.5 stars. I was amazed by this high rating so I started reading the reviews. It seemed like the salesperson/manager named Clarence was the key so we decided to visit this store (which turned out to be conveniently located close to the Metro). I had researched mattresses earlier so I had a good idea of what I wanted to try out before we got there. MW had a good selection of Tempurpedic brands and we knew we wanted a firm mattress. We started testing out different mattresses and eventually the salesperson came over in between his helping another customer. I ask if he was Clarence and he said yes. I told him that his Yelp reviews brought us into the store. The reviews were accurate about him. He knows mattresses and pillows. After deciding which mattress we wanted Clarence suggested we lay on it for a while. Shortly he ask if we slept the way we were laying. We both said yes. Next he came over with a pillow, suggesting that we test it as well. In the end, we both like the pillows. (Mine was different than the one he chose for my husband - more on this later.) In closing, Clarence threw in a new bed frame and my husband's pillow for free. He set up our delivery and they actually delivered on time. My husband snores - especially when he rolls over on his back. With this new pillow, he doesn't snore. It's amazing! Thanks to Clarence. read more

I had a specific budget, went in and worked with Clarence who listened and showed me several options that would work best for what I was looking for. Made the process quick and easy and stayed exactly in the budget I was on. Got me everything I needed for a great price and in a very friendly and accommodating manner. Delivery was also great, on the early side of the delivery window and set it up in 10-15 minutes. Would absolutely recommend, made a stressful process painless! read more

Ordered our temper-pedic mattress from this store, received it right on time at the day we wanted it to be shipped without paying anything for the shipment. Professional and reliable store. read more

I needed a new mattress and I knew going in that this Mattress Warehouse location had some incredible sales people who would be helpful in getting me a great mattress that I could actually afford. A friend of mine had gotten a great deal and I liked her mattress so I was actually able to go in and get the same deal as her. The manager that was there made the process really quick which was greatly appreciated. I would definitely recommend this place if you're looking for a new mattress, mine ended up being over 50% off, 10 year warranty and free delivery. read more

I agree with Summer. Clarence is great. After shopping at Macy's and not being able to get a delivery as quick as I hoped, Mattress Warehouse is able to do a quick delivery. I liked working with Clarence. He helped to make it all understandable and I feel I got a "good deal." read more