I witnessed tech agent Bryce, assisting an elderly lady with her laptop. She was describing an…read moreissue with losing words on her computer and assumed it was broken. After patiently listening to her situation, he graciously steered her away from spending her money and gently implied that the computer wasn't showing signs of damage, and if she positioned her hands differently on the sensitive tracking pad, it might stop erasing her entries. She was feeling a little embarrassed because she would have to tell her ride that the trip was unnecessary, but Bryce said "just tell them the computer tech wasn't smart enough to fix it" and keep the rest to herself. That was just the sweetest way to handle an elderly client. He was patient and kind and I just wanted everyone to know how amazing Bryce was. And he acknowledged me when I entered even as he was helping the lady ahead of me. Then when it was my turn, he handled my issue with ease. Great job, great worker.

FRAUD WARNING! My…read morefather brought his iMac here at the end on January 26th for a dead battery. They had it for a month. Soon after getting his computer back he had all of his bank accounts and his Apple ID compromised. Hackers tried to lock and ransom his MacBook and they tried to open loans in his name. I would say that it is EXTREMELY hard to believe that this store is not connected to the hacking that happened to my father. I would advise people stay away.

Althea went above and beyond while helping me create a custom family calendar. I've printed my…read morecalendars at OfficeMax before, but this time the OfficeMax-Canva system was glitching and causing issues. Althea worked her magic and made the process seamless. She didn't just insert my images--she made them larger, clearer, and took the time to ask questions to make sure everything was perfect. Her attention to detail and care made a huge difference. Excellent service and a great experience. Because of Althea, I left with a finished product that exceeded my expectations. She's the kind of employee who turns a stressful situation into a great customer experience. OfficeMax is lucky to have her.

We went here the other day to place an order. The lady wishing Christy I think her name was, she…read morewas very friendly. She was helpful as to us oldies didn't know what to do, so she made the process much easier. Thank you office maxx for having her in your team she rocks!

Outstanding, friendly, truly phenomenal service! I brought my HP laptop in due to the Blue Screen…read moreof Death which occurred 3 times and would not reboot. I gave them all the information they needed to reformat and reload windows. They called me a few times during the process to give me updates so I was always kept informed. They called soon after 60 minutes and said it was ready. I immediately went back to pick it up and was absolutely shocked at how low the cost was! I will never go anywhere else if I have any computer questions or issues, these guys are amazing and So Nice. Highly recommend for the quality of work, super fast service, extremely affordable rates and highest level of professionalism.

Oustanding, friendly, truly pono service! When I brought my HP laptop in due to the charging port…read moregoing bad, and not able to be replaced since it is soldered to the mother board, Jonathan found a solution with a USB C charger and got my battery up enough so that I can purchase that type of charger and keep going. All of this for no fee! I offered to pay and the answer was no. That is what you call true pono and aloha spirit! Mahalo!

Matt at Tech Savvy did a great job fixing my Mac book…read more Reasonable pricing and a quick turn around time. I took the recommendations he suggested and backed up my computer so I don't lose any data in the future. Great job!

I went in with hopes of getting my sons laptop fixed or running faster for him to run some games…read more Matt (I think) was so awesome and didn't make me feel stupid because I know nothing about computers ended up selling me a used "alien" for a really great price and my son is in love with it! This place will actually take the time to talk to you and find out what your concerns are and help you solve them which is very rare nowadays!

I looked all around the west side of Maui for a charger for my laptop. Ace, Ross, Long's, Radio…read moreShack (now closed). Did a Yelp search and whuddayaknow - found this place. It's tucked away near Island Grocery Depot on Kupuohi Street. The area is called Lahaina Industrial Park. This is above a dive / charter shop as it says on the Yelp address. He had an amazing adapter. There's a slide on the side to adjust the voltage from 12 to 24 volts. My computer runs on 20 volts. But wait, that's not all. There are 34 attachments available, all of which come with the adapter. If you can't run your computer with one of those, then you might have a Mac. Any other laptop computer should be usable with this package. Highly recommend this place.

Ralph did a great job fixing my desktop computer quickly and at a good price. He saved me from…read morehaving to buy a new computer.

I have been using this company's help whenever I have needed it for about 5 years now. Always…read moredependable and gets back to me asap when I leave a message. Their techs are great in talking me thru and showing me what I'm doing wrong with my computer. Being an owner of a business this has helped me understand computers more and they have even recommended items for me in the past that have worked out great. Overall an excellent company to deal with, one of the best on Maui. If you have a computer problem and it needs to be solved right away, then these are the guys to go to on Maui.

David helped me pick out the Ethernet cable I needed. The shop was busy with computers under…read morerepair and being configured. I'm glad to find them as I have a condo nearby. Friendly and knowledgeable service!

I've been meaning to write this review for some time now, and the fact that I am writing it almost…read moreone month after my experience speaks volumes in terms of the positive effect of my 50-minute, in-store visit, to Spectrum Maui's new store at the Pu'unene Shopping Center. And without question, the primary reason I experienced overwhelming positivity on Thursday, Feb. 4, was Customer Service Representative Melissa, who went above and beyond in taking care of my many issues. She assured this 59-year-old male who had been stuck with Verizon for nearly 25 years. It was another Spectrum agent, back in September of 2020, who convinced me over the phone to switch from Verizon to Spectrum. I bought two sim cards at the time, and they arrived in less than a week. I was unable to make the switch official, despite making as many as five different scenarios. So when I finally pulled the trigger to make the transition from Verizon mobile to Spectrum mobile I had Melissa coaching me through every situation with kit gloves. She activated my iPhone XR to my new Spectrum mobile sim card. Connected my iPhone and my iPad Mini to all of Spectrum's available cell towers. I choose not to install the other sim card into the iPad Mini since I use it at home 95 percent of the time. Meanwhile, Verizon had me paying for that second card for more than two years. Melissa later contacted a colleague, who handles the sim cards and explained my situation: "About a guy who had been paying for two sim cards since last September and only decided to activate one card six months later. The colleague could tell that I only activated one of two cards and, although I bought them in September I was only activating it now." Because of Melissa's actions, and her colleague's passion to do what is Pono, he reimbursed my credit card for the months I paid holding the inactive sim cards. Also, I brought in my DVR and its remote control and canceled my TV subscription. My Verizon monthly cell phone bill was $155. Now I pay $15 per month on Spectrum. Moreover, my Spectrum TV service went from $175 a month to $75. In these difficult times, and with so much uncertainty in place, I managed to save more than $240 a month. Thank you, Melissa, you're the bomb, and Spectrum thanks for putting customer's core values first, not just the company's bottom line $$$!

Do not trust what the reps tell you over the phone. I was with Spectrum for over 10 years. The…read moremoment I decided to leave them all of a sudden amazing pricing was available...that is the general practice of big businesses these days. My gripe is the rep I spoke to assured me they would cancel my service before the next billing cycle, well they didn't by 2 days. After speaking with someone on their "leadership" team about not billing me in full $75 for 2 days (when I had already stopped using 4 days prior), it was clear this person had no interest in keeping a positive view of the company and was just waiting for the phone call to end. Spectrum is does not reward loyalty. You guys will get your $75 and I will never get another service from you and will warn as many people as I can to stay away from you guys. But hey, you got paid so its all good.

Located in a kiosk in the back of the Kihei Kalama Village. Montez is awesome. My phone was a a…read moredead brick and I was beside myself because I had all my numbers, data and photos from my vacation. However, Montez was super sympathetic and tried really hard to try to diagnose the issue. He seemed to think it was the battery but he did not have the Sumsung S7 battery in stock that day but he did tell me I might also have an issue with my port because there was some corrosion. I was leaving the next day and took it to a local repair back home who confirm everything Montez said and Montez did NOT CHARGE ME ANYTHING! Honest, ethical and super sweet vendor. Not willing to rip you off, he just felt bad he could not give me back a functional phone. Thank you having the skills and integrity to give me an honest answer even if you could not fix it. His shop is also full a super cool accessories and many other customer seemed happy with their screen repair (lots of lava rock injuries) and I would definately go back if I ever have a cracked screen. Lots of gift shopping while waiting for phone so a win win.

From the owner: Maui Connect Services is here to help with your phone, computer, tablet and other electronic…read morerepair. If foreign repair, we can locate parts and help get your item in working condition

Ladies were both friendly and there to serve…read more Just two things in the store that did not give 5 stars. 1 no price on anything. (Setup this way on purpose) 2 expensive. (Mall prices and no competion in the mall)

Do not go here for phone repair. Paid $250 for screen repair. 2 days later the screen started to…read moredetach from the phone. We called and left message with no return call back. We went to the store twice to get it refixed and no one was there even tho the hours said open. Now they dont want to fix it. I had to explain the situation 4 times to the lady and she still trying to say someone dropped the phone. $250 and all this time for nothing. Shame on this company

Brian from Island Support helped network our office computers, installed software and monitoring to…read morekeep our computers safe and set up two backups. The price was amazing and we were very pleased with the service we recieved. Highly recommend!!

I brought in a laptop that had a broken CD bay (got stuck when opening), and the O and G keys…read moredidn't work. I paid up front, 3 weeks later I get a call on the phone saying they broke my laptop and no refunds. Do not use this place for hardware, they will either break it, or go next door to the pawn shop.