I've been going to the Gallup JCPenney Hair Salon for several years and my hair stylist is Toni…read more She's great in the fact that she'll listen to me and work with me and make helpful suggestions. I leave the salon satisfied with the service. I've recently moved away from Gallup. but I'll still make a special trip back to see Toni to do my hair. Gigi M.

Terrible. Visited with my father to buy a suit for my mother's funeral. This was the closest place…read morethat we could think of. My father uses a wheelchair. Upon entering, there was no button to push for the doors to open so we had to fight with the doors while trying to push him in or have someone hold the door for us. The aisles were NARROW for someone in a wheelchair. We needed help with getting his measurements but there was no one around. One guy saw us and knew we were shopping but didn't offer assistance. We went into their teeny, tiny fitting room which was not easy for someone in a wheelchair to use- it was a struggle. I asked if there was maybe another fitting room around and was told that that was the only one. There are no hooks inside the fitting room to hang your selections either. I expected it to be like the JCP in Flagstaff but it wasn't. I love JCP too.

Worst customer service, Nicole was unhelpful with obtaining the email sign up discount. The boots…read morewere damaged as well. She just let us stand there at the register and didn't provide information. This is shameful to Boot barn to have someone represent their store.

The staff at Boot Barn are very helpful in interacting with their customers. Right when you walk…read morein, they greet and welcome you. I like places that do this! Great customer service. I came in to buy a Christmas gift for my dad. They have plenty of pants, T-shirts, and of course...boots! Today I only got clothing. When picking out shirts, I noticed some of the Carhart tees had what seemed to be sunburnt on the shoulder sleeve ends. I asked the cashier about it but she didn't seem to mind. If you're going to shops here quit often, sign up and earn points with their program. A bit expensive but worth the high quality material for those hard workers.

Well anytime I'm crossing this way I like to stop into this hot spot. Usually can get a few items…read moreto take home. Out of the 5 of so hot topic stores I hit on the way back home from from Virginia this it the first one I bought anything score thanks Gallup!!