I had been to the Bloomingdale location many times, but never the Rockford location, so today my…read morefriend and I checked it out when we took a day trip. Just like the other location, there's quite a selection of plus sized women's clothing as well as shoes, bags, unused perfumed and bath & body products, and accessories. Staff was very helpful and nice, and we both found a bunch of stuff! Their prices are very affordable: I got three dresses, a skirt, and a top for sixty bucks! You can't beat it. They also do consignment for items that suit their needs. Definitely worth a visit!

The staff is supportive, welcoming and knowledgeable. I usually leave with something I love.read more

Staff are always very helpful. Nice to be able to get fashionable quality clothing shoes or boots…read moreand accessories.

Totally unexpected stumble, since they didn't show up when I searched Yelp for plus size fashion…read more What a treat. Manager was the only person on, but she juggled several customers and was a huge help. Asked if she could start me a fitting room, remembered my name and kept my arms free. Nabbed shirts and a bra in different sizes, colors, as I went...I never left the fitting room. Gave great feedback on different items. Even suggested another local store to check out, based upon what I'd bought. Clothes were such a change from what I had been seeing around here. Felt pretty. Felt sexy. Felt good.

Had the worst experience ever here. I walked in excited to shop and actually find some cute pieces…read morefor work and for going out. Upon walking into the store one of the ladies at the counter said hello but took one look at me and because I was wearing a t-shirt and workout shorts she rolled her eyes and turned to her coworker to talk. As I browsed through the store I noticed she was glaring at me and making comments- after 5 very uncomfortable minutes I left defeated. This lady made me feel like shit- and I was looking to spend quite a bit today- guess I'll stick to my store in Geneva. If you want good service I suggest shopping online or finding a different location. The staff is just entirely too rude and not helpful.

I do like shopping here, but I liked it better when they had the CUSTOMER SERVICE DESK away from…read morethe cashiers. They knew what to do and did it well, and they knew how to treat the customer for what they needed. The cashiers do a wonderful job but they get overloaded sometimes. I think having the self pay is a good idea. My problem is I placed an order and part of it came in and the other was shipped out a couple days out. I showed it was in on the Kohl's order and went to pick up. They said they didn't have it. I checked again & went back with the order number still said it wasn't in. Called customer service said it would be there about the 6th. Went back around the 9th still nothing. Sent my husband up and he was able to get one of the pieces that came after telling him that they didn't have it he was going out the door and they yelled at him they found one piece the other one wasn't there they said. I kept checking and it showed shipped at store. Called can't find that order number. I called customer service he said it should be delivered by January 6th. I have never received a email that it was in but on their site it shows delivered. I checked again and again and called again 1/23/26 can't find number. Called customer service they said it was delivered to the mailbox. But I told her that they said they couldn't bring up the order number so she said it's out of stock which to me they should have ordered me another one when I called the first time and told them they couldn't find the order number. I had a 30% off but honestly didn't want to use because I wanted this order settled so I lost that. I feel they did a disservice to me when I kept calling about the order. The second time I should've been told they would reorder it. Now I can't get the top I ordered 12/26.

This stand alone location is a really nice store. The product selections are extensive and above…read moreaverage in quality. Sale items were plentiful and we took advantage of them. Returns and exchanges were handled well. Some of the aisles in various departments are a little confined in that it is difficult for wheelchair access and mobility. Finding store personnel to help is a little tough. The younger associates looked at my physically challenged companion as if she had an STD or leprosy...not the case according to our doctors. No one seemed to want to help her and that upset me, but my companion was a trooper and just carried on only to break down after we left the store. It's sad, really sad. We haven't experienced this anywhere else. I wanted to make a complaint, but she wouldn't let me...she's the type that wouldn't say "Poop" if she had a mouthful. Might change the rating to 1 star if it happens again. Again? Yeah, she likes the clothing, accessories and has their charge card that gives special discounts and perks.

Gone out of business! Need 85 characters to post drove there and shop is empty and gone. Closed…read moregone it's sure is hard to find good men's wear for big and tall and fluffy and "Executive Fit".

My FH and I decided to use Jos A Banks in February for our Groomsmen and FH. we picked out our…read morefabric for the vests found our ties. My FH was messured for his vest we decided we would pay for everyone's vests and ties. We were told that the only way we could pay for the vests is to purchase gift cards for the vests because everyone still needed to be measured. we were fine with that we were told we could just leave the gift cards at the store and when they came in they could use them. My brother went in a couple weeks later to get measured.While he was there they made us aware that the were out of the material we had originally picked out. we told them to go ahead and measure him and we would be in when we could to pick something different. A few weeks after that we made it there to pick out new material and to have our 2 boys measured for their vests, and pick up my FH vest. While there we were told the fabric was back in stock! well then we were told that when they got my brothers measurements they took the wrong ones? Not sure how that even happens. We were also told that they couldn't make the vests in our boys size after we were already told when we asked the first day that because they are being custom made they can be made in any size. They then told us they could rent us vests for the boys free of charge the problem with this is the child size vests don't have a back and the fact that the guys aren't wearing jackets over them it would look redicouls! we decided to find the boys vests elsewhere and go ahead with the men. We then called the best man and told him to make sure to get in right away to get measured so everything could get ordered he went that same weekend got measured. Then everything was closed down and I cannot get ahold of anyone about the order if his was ever ordered how my brother is supposed to be remeasured. My wedding is in 78 days they already have my money. I am so upset that I can't get some kind of communication from them.

My first and only time shopping here was like that scene from Pretty Woman...except I was getting…read moreshunned for being a plus size woman. I saw a dress in their window and asked to try it on. The woman took one look at me and said "that won't fit you" I asked if there was a bigger size and she said "we carry extra small and small sizes here. Sorry" I wasn't upset they didn't carry my size, I was upset with how terribly I was treated by the associate.

Nice selection of on brand styles with decent prices. The store is clean and well lit. The staff…read morewas attentive, friendly and helpful. I grabbed a pair of jeans and a sweatshirt.

The store is bright, organized, and easy to navigate. The team working there was friendly and ready…read moreto help when needed. I got a new pair of jeans that were on sale.

love love love So i…read moream "plus"sized women although id like to consider myself sexy and curvy im a size 14/16..lol..now i go into the store and right away greeted by friendly ladies who ask my name,what im looking for and can they check back with me. i can look around and they will start taking my items and starting a room (no limit on item to try on at once) and they of course offer me a lane bryant card(already have one) when im ready to go into my room they let me in and while im in my room they check on me ie..grab new sizes,take all my no's, grab me new items and they are so honest if i look bad they let me know. i can get a whole outfit from there from panties to shoes and look fabulous and not like a 90 yr old drape like some plus size retailers think i should look. when i check out the ladies are still ever so friendly. love it will always shop there