My sister, cousin and I always love coming to this store. They always have the most cutest things, we mostly go for the BTS or BT21 merchandise. We come here a lot and the lady that's always in front of the desk is always super nice. But today was not it! I was looking around the store and I felt very uncomfortable. I had two girls I've never seen before breathing down my back the whole time I was looking through the aisles. I would move to a section and there she was too; standing right in front of me. Like girl im not the only person in the store. I understand it's your job & some people tend to steal but don't follow people around like thief's. read more

I would always go here when I was younger, but when I grew up I would go to the panorama mall less and less but it was my favorite place to go to. They always had the best things and I miss going inside hearing like a little ding and how the employees were so welcoming and I miss it so much now that it's gone. They had things like Sanrio, K-pop, Anime Merch and lots of others. It was a little pricey but sometimes it was super worth it. read more

I want all the pens they sell here! I don't know what it is about pens I like but I love pens lol they have pens with little carrots on them, bunnies, a pen that looks like a Jade Roller lol I was comparing prices to Japanese lifestyle and they about a dollar or two cheaper :) they have an awesome section for Gudetama! If anime expo wasn't a few days away... I'd drop some serious money LOOOL my daughter loves their slime here I think it was like 3$ for a small slime container. Found some cute BTS stationary too for the Koop fans out there :) read more

Mauya - Toy Stores Near Me - Los Angeles, California

I really love this store for the various cute items they carry. It's fun to browse around and find the right keepsake. They have a stamp card system. Every time you make a purchase, they stamp your card. When you get enough stamps, you get $5 off your next purchase. When I went to pay last time, I was told that my stamp card was expired and that they are using a different stamp now. Okayyy.. no where does it have an expiration on the stamp card and the stamp she used on the new card was the same exact one!! The cashier immediately took my old card and got me a new one, I was kind of disappointed because I had so many stamps on the last card and now had to start all over. read more

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I would go to the store to buy some pencils for school but the people working there would follow me around looking at me like if I were a robber. I felt so uncomfortable. When I walked in they would look at me so angry like if I owe them something. read more

I really liked this store up until I got the opportunity to work for this company. I worked at this store on October 16th 2019 for only a day and then quit. To my surprise the manager isn't very kind or friendly. I was doing my training and anytime I did something incorrect she yelled at me and got mad at me. I know that a manager is supposed to help you and treat you with respect however she didn't. This mother and her children came into the store and purchased a few items and as I was coming to their total I was speaking to them in Spanish however the manger told me to "hurry up." It's like can you just hold on as I'm translating to the customers. The worst part was that the manager rushed me with the change and I got stressed. The manager then grabbed me by the wrist to put down the incorrect change and told me to "do it again." At first I was going to tell her "please don't grab me by the wrist" but there were customers in front of me and I didn't want to give off a bad vibe. When the customers left she didn't apologize towards me for her actions but instead told me to look around the store since it was my first day and I was in training. Whoever works their at that store I feel sorry for what you're going to be trained to do and good luck. The manager still hasn't paid me for the training that I worked for that day. There's more for me to say however I'll leave it at that. read more

This place is horrible, I saw the manager yell at some employees. The items are ridiculously overpriced. I feel the manager glaring at me every time I go in like if I'm going to steal and run. The place is nice, it just needs better management or better yet, a new manager. read more

I like the selection in this store but I do not like being followed around the store and watched like a hawk.

I love this store so much! Ever since it has been added to the mall. I go there with any chance i can. Since then there have been many improvements. I really reccomend this place. read more

overpriced and very uncomfortable environment to be in. anyone who is working will literally keep their eyes on you at all times and follow you around the store. read more

So walked in at Tuesday oct 30th @115 to spend my money and leave with merchandise at mauya and the second i stepped inside the store i was told right away i cannot look at the back section of the store. I replied "what?" N this female employee told me "you cannot able to look at the back of the store because i am cleaning." I came to look at the figma's, anime figures and gundam kits. I never have walked into a place during open buisness hours and was told cant look at merchandise because they have to clean during open buisness hours. Ill keep my buisness at toy mandala in sherman oaks thank you. read more

Horrible store. U walk in . And they follow u around like u are going to take something!! I've always liked coming here before but it has gone down hill. the new cashier is horrible ... be aware . If ur kids touch anything u have to pay !!! I will be going to the Tokyo store in the northirdge mall only . read more

Love this store! But boy does management tells their employees to flow you through-out the store. Once i kept making the girl go in circle as I was browsing, she gave up and realized what I was doing. STOP FOLLOWING people around--You can be reported to the BBB. Also, its a tiny store and you have video cameras everywhere!! I only keep going because one of the employees does not follow you around and shes very nice and helpful. Sadly I will tell people not to come here, because the follow you around too much. read more

cute and broad selection of plushies! i found the exact hello kitty merchandise i was looking for :). the girls who work there are very sweet and helpful. especially the one with silver hair! i didn't get a chance to catch her name the last time she helped after i got horrible attitude from the manager of all people! manager was completely rude! 5 stars to the associates but that store needs new management. read more

Brought my daughter here ! She really likes it. She found anime related merchandise. Naruto, One Punch Man , Fairy Tale , Death Note posters , keychains, and buttons. I don't have to drive to Little Tokyo or inside Northridge Mall. She also got a card to collect stamps every time she buys stuff. The ice cream shop next door sells yummy treats too. read more

This store has a great selection of collectables and toys would highly recommend if your into this sorta thing

I walked into this store in search for Star Wars Funko Pops and they had exactly what I was looking for and not to mention the cashier provided excellent customer service. I will definitely be stopping by more often to purchase more Pops for my collection! read more