We used Bartlett Funeral Home when my father passed recently. During such a difficult time in our…read morelives, they really were amazing to deal with. Doug and Katie make themselves available to you literally anytime/any day. It's an amazing way to run a business. I cannot speak more highly of Bartlett Funeral Home. Since Dad was the first person we have lost in our family we had many questions and they were right there answering every one timely, with empathy and a solid answer. If there were more than five stars, I would give more than five stars. Big thank you to Doug and Katie for helping us with such a difficult time in our lives.

From the moment we called Bartlett Funeral Home to plan my mom's wake and funeral service, Katie…read moreand Doug were absolutely amazing. They are such warm and empathetic professionals who helped us quickly plan and organize every detail with ease. Their space is beautiful; updated and modern and they were so welcoming from the moment they met our family. They clearly care about the quality of the services they provide and it absolutely showed with every detail that they put in place. They offered great connections with local churches and cemeteries to ensure they were able to fulfill all our requests. I am so thankful to them for helping us through a tough time this week. Thank you

If you want your loved ones taken care of after they pass away then stay away from this funeral…read morehome! My MIL passed away on a Sunday. We met with Bill from the Kingston location Monday morning. We went over all the costs and details. For a one day 4 hour wake and a meet at the cemetery funeral it was over $9000 without including casket, vault, or anything like that. When we were there Monday morning Bill said my MIL was already embalmed. We had the services on Saturday so 6 days from the date she passed. On the morning of the wake Bill calls me and tells me that my MIL does not look good and she has significant blisters on her face and we should do a closed casket (not my MIL wishes)! Now an embalmed body properly done should not show signs of blistering by day 6. Bill stated he would talk to the owner about getting the embalming fee reimbursed. So the following Tuesday I sent an email to the owners and never got a response. I waited a week and contacted Bill. He stated that the office would give me a call. 5 more days go by with no call. Finally I threaten them with contacting the state and after 2 more phone calls to the answering service someone calls me back and states a refund will be going out in the mail. A whole $690 back from over $9000 given to them for this egregious mishap. $90 of that was because we paid for a hair stylist to come in and do her hair. Also the day of the wake the doorman kept asking the 18-22 year old females "what's the password" before he would open the door for them. Like way to be creepy! Needless to say, we got some money back for their mistake but it doesn't negate the fact that family feels like they never had a real chance to say goodbye. Also never a response from ownership of the funeral home or an apology in any way! I would stay far away from this place!

We required funeral services for my mother recently and we used Shepherd Funeral Home…read more I have to say they were professional and caring. Every step of the way I was kept well informed and we were able to have the most wonderful services for her, just as she wanted and just as we wanted. We found the staff and funeral director to be available helpful and answered all of our questions that we had. If you have never gone through a loss and the stresses of losing someone they go above and beyond explaining things and walking us through the whole process. Thank you Shepherd Funeral Home

I would highly recommend this company. It was easy to deal with them 22 years ago. I saw the…read morebeautiful rose quartz stone from the highway, and knew that this was what my rock collecting science Mother would love as a memorial. When something went wrong with the plaque, all of these years later , they were happy to fix it. They were responsive and responsible. Jeff Poirier was professional and patient. I am most appreciative.

The staff (Matthew, Cecelia, Julia) at Quincy Memorial was wonderful to work with. Very…read moreprofessional, warm and friendly. Kept us apprised during every step of the process from draft of design to installation. Accommodated our request for a customized message and design on our stone and made various edits at our behest. We felt their pricing was very reasonable as well.

Thank you Mark Chapman and staff! The service you provided was beyond expectations! This was a most…read moredifficult time for my family with the passing of my mom, however you and Meagan, Amanda and John were so very kind and attentive! You are so patient, understanding, and guided our family through this emotional process. Your staff did a beautiful preparation of my mom. Thank you for all your hard work. Beth Champagne I definitely would recommend your service!

My mother prepaid funeral expenses for my father about a year before he passed. Picking out the…read morecasket, stone and other service options in advance help so much when going through the emotions of a loved one passing. After my dad passed Rob and his staff were fantastic handling all the details and coordinating burial, stone engraving, minister, music etc. The service was absolutely beautiful and some of my dads personal items. They did a great job preparing my Dad. Loved how we could easily upload photos that were streamed professionally across a screen in the back. They made the entire experience so much easier especially for my mom despite the emotional toll we had saying goodbye to our loved one. Highly recommended.

Lynne was great to organize our mother's grave stone . Patiently explained details needed to done…read moreto complete our project. At this difficult time , Lynne was kind and helpful with decisions . I was not quick to finish the plan and she continued to be helpful Mom s stone looks wonderful

The women owner was late to meet not professional. very disrepect To second language speaking…read morecustomers. Not good experience with this family Cedrone

I buried my husband from there and think the service and care given was exceptional. I can't say…read moreenough about this funeral home and it's manager. A+ rating in every way. What a great send-off my husband had.

Timely Professional…read moreAccommodating Few people approach funerals with a clear head and a solid plan - especially when a loved one passes quickly. With that in mind, my mother and I were given patient, clear, helpful guidance as we reviewed options available to us, allowing us to make informed decisions despite the difficult time we were facing. Rich specifically was exactly the friendly, composed, communicative liaison on our behalf that we would have hoped for, though every staff member we encountered was knowledgeable, supportive, and highly responsive. The proceedings were made comfortable, safe, and seamless despite COVID restrictions. If you're facing the difficult task of preparing for a funeral, I recommend Sullivan's services to help you through the preparations smoothly.

In 2024 we lost our father and mother withing 4 months of each other and I cannot say enough about…read morehow wonderful Doug and Katie were to deal with. They made the whole process so easy, whatever we wanted they did for us. I would recommend them to everyone.

Would not recommend for your loved ones!! Doug and Katie…read moreare not professional and cannot be trusted. My mother in law was grieving over her child and then to found out they gave away personal Information to people who had no right to have it involved themselves in a family matter. Refused to give documents to my mother in law grieving her own son and the she is the one who paid for her sons service. Yes, she has filed a complaint. Do not use their services for your loved ones who deserve better! If I could give 0 stars I would!

I have attended several wakes at this funeral home that were held for friends of the family…read more The service was great and all of the staff there seemed very professional. They did an excellent job with the floral arrangements. I would consider using this place in the future and would recommend it to others.

Do not purchase flowers thru their website. Embarrassed by arrangement we paid $133.00 for their…read more"best". Shop elsewhere. Funeral home was very nice and did a wonderful job.