Treated very poorly by a rep named Freddy. Zero professionalism. There was only one line opened…read morefor service which the nice lady was helping me with. There was only one customer behind me and I asked for a specific product behind the counter that I wanted and he's yelling that there are "other" customers behind me and to get out. I'm a customer as well. He was extremely rude and overly aggressive for no reason. Please honor the customer in front of you first that's how customer service works. He could have easily helped the lady to find it. He was quite nice to the gentleman after me. Danni is wonderful. She took over and assisted me with great service as a repeat patron. Freddy is very disrespectful and doesn't know how to treat customers. As I'm leaving, he shouts again to get out. Very bad representation for this store. I do not recommend coming to this location.

Tonight I was treated very poorly by an employee of this Loaf and Jug…read more I have been a very faithful custOmer of over 20 yrs. I posses a forever mug which I use daily. Tonight I was denied a free refill by a very rude young man who refused to give me his name . He is quoted to saying " I don't have a name ". He insisted I pay for the refill even after I tried to explain to him the relevance of the gift mug that was bestowed to me . Please review our interaction on your video cameras to help better serve your customers and discipline your employees, 01-28-26. 7:15 PM approximately. My name is Joe. 979-471-5651. I am very fond of the other employees and consider them friends . ( Myrna , Audra , Mary ) and the others on the morning schedules . I'm sure to get over this . It was only $2.28 out of my pocket. But you can't put a price on how rude this young man was . ( I have a picture of him and will find out his name tomorrow morning, ) Perhaps I'm not the only one complaining about this young man. Thank You for your immediate attention and response.

Had my 2003 4RnR recently repaired. New shocks, struts, CV 's and axles done with alignment and…read moreit's like a new car. Tuned up and fluids she it's ready for another 125k. Very fair price and quality loved working with you. Thanks Mike and crew great job!!!

My nephew was on his way, moving, from Colorado to California when his steering wheel started…read moreshaking. He had to pull over and stopped here and they found out that his lug nuts were not tight. They put his car up on the rack, tightened his lug nuts and didn't charge him one penny. What great customer service. They were kind and fast!

Very nice service, and a perfectly fine place to have vehicles fueled…read more Reviews need 85 characters.

Darren is fantastic! We got stranded up in the mountains and he was able to bring a jeep to rescue…read moreus. We ware thankful for his service. What a crazy adventure.

These guys do excellent work. I don't know if they are more or less expensive than their…read morecompetition. I'm happy to pay for quality, especially as much as I drive!!!

These guys were awesome! Great friendly service in a timely manner!…read more Would recommend any time

The towing itself was fine. The cost to tow to Denver was outrageous! It was never explained…read moreupfront and not itemized on the back end. They seemed to simply dream up a big number and say it was due. Totally unscrupulous. Avoid.

Avoid at all costs. Absolutely terrible. Ridiculous pricing and even though I made it clear that I…read moreneeded a detailed invoice when booking and with the driver, I received no invoice for a week and then could not get a detailed invoice after calling and emailing. Only got an invoice over a month later after contacting the Better Business Bureau.

They were very helpful was stranded on. Highway they came in 5 min reliable, courteous, and…read moreprofessional

I am writing this review with immense gratitude and a strong desire to highlight the exceptional…read moreservice I received from Eagle Vail Towing. My recent experience wasn't just a transaction; it was a masterclass in customer care during a stressful situation, and I feel compelled to share how outstanding this company truly is. My need for a tow came at the worst possible time--during a busy weekend, with family waiting for me, and my car completely disabled on the shoulder of I-70. The anxiety and frustration were immediate. From the very first phone call, however, that anxiety began to melt away. The dispatcher who answered was calm, empathetic, and incredibly clear. She listened patiently, asked all the right questions to understand my situation and location, and provided a transparent, fair quote with no hidden-fee pressure. Her reassurance that "we'll take care of you" wasn't just a phrase; it felt like a promise. The true heroes of the story arrived right within the quoted window: the tow truck operators ( John and Sean ). I cannot overstate their professionalism. They introduced themselves warmly, immediately put out safety cones to protect the scene, and explained every step of the process to me. They treated my vehicle not as a broken piece of metal, but as my personal property, handling it with meticulous care. There was no rushing, no carelessness--just skilled, deliberate work. They even asked if I had any personal items in the car I needed to retrieve before securing it. What impressed me beyond their technical skill was their genuine kindness and demeanor. They could clearly see I was stressed, and they alleviated that not with platitudes, but with competent action and respectful conversation. They were friendly without being intrusive, professional without being cold. It transformed a potentially miserable hour into a bearable, even educational, experience. They ensured I had a safe ride and clear instructions on where my car was being taken and what the next steps were. The entire process, from the initial call to the final drop-off at the repair shop, was seamless. The billing was exactly as quoted, with a detailed, easy-to-understand receipt provided electronically. In a world where service industries often over-promise and under-deliver, Eagle Vail Towing is a shining exception. They delivered on every front: punctuality, transparency, technical expertise, and above all, human decency. I wholeheartedly recommend Eagle Vail Towing to anyone in the Vail Valley or surrounding areas. You are not just getting a tow; you are getting peace of mind. They turned my emergency into a demonstration of what excellent service looks like. Thank you to the entire team at Eagle Vail Towing--from the compassionate dispatcher to the fantastic roadside crew--for your invaluable help. You have a customer for life, and I will be singing your praises to everyone I know. Five stars are not enough!

USE AFFORDABLE TOWING!!! Andrei is AMAZING!…read more -Professional, Quick & Efficient, Kind, & Affordable- my car slid off of i-70 wednesday night near edwards, & I went through my insurance to get a tow, but got set up with three companies that were trying to tell me it'd cost $1000-2000 to just get it out of the ditch, as a college student, I didn't have that in cash nor did i have it to spare, so I cancelled on those companies, which has harassed me all thursday morning. Then I called a friend that was originally from the area when I slid off to see if she had better recommendations than the insurance company. She recommended affordable towing, and I called Andrei. He answered right away and gave me a much lower, much more reasonable price. I was stuck at a gas station, and he came to pick me up to get my car within 15 minutes! Super quick, super affordable, super nice!!! I explained to him the charade i went through that morning and he explained to me that it was a big scheme set up by a guy named john who runs three towing companies that are in partnership, I was so relieved he explained it because i had been so frustrated. Those three companies you should NOT go to are : Eagle-Vail towing, JD towing, and Mountain Recovery towing - DO NOT GO THERE, especially if you're a woman. They harassed me and called me 9 times that day to see if i could pay $750, I said no repeatedly and the first time i met the man who was towing he told my $350, but then it was raised after we got to my car originally , luckily my insurance called me saying they were jacking up the price to 750! The man also harassed me by asking for my social medias in a flirty way that made me feel uncomfy. So, after all that Andrei helped me out quickly, efficiently, & professionally!!! He was so great!! He made me feel so much more relieved after an already crappy situation, even was able to take my car to the shop after I decided it didn't feel safe to drive. He took me to a great recommended, trustworthy place in Avon! Thank you!! i appreciate you so much for your help and professionalism!

I just used Affordable Towing in Edwards CO and they were very professional, on time, price as…read morequoted, and very efficient. I would highly recommend them based on my experience. Thank you Andre for the wonderful service.