It's honestly a shame, because the food can be good when they get it right -- but that almost never…read morehappens. And even when it does, the service ruins the entire experience. Every time I've come here, my order has been wrong. The waitresses have refused to fix the mistakes, refused to give me receipts, and worst of all -- one of them stole $20 from my card. I didn't notice until I got home because she flat-out wouldn't give me a receipt, and by then, it was too late to dispute it on the spot. That is theft, plain and simple. There's no excuse for this level of unprofessionalism. It doesn't feel like bad service -- it feels like a scam. No accountability, no transparency, and no interest in resolving anything. Just attitude and silence when you try to question what's going on. If this place had honest staff, it could be a hidden gem. But right now, it's not worth the risk -- good food means nothing if you leave feeling stolen from.

Let me start with the food is great! Now as for service and timely manner, that's where the 3 star…read morereview comes in. We were the only ones in line at the window and the employee served three cars in the drive thru before us (Those cars got there after we walked up to the window). It then took 15 minutes to serve us our food. We got our shake within the first three minutes of us ordering but 15 minutes for fast food when we are the only customers left seemed a bit much. Overall, I would recommend but make sure you go through the drive thru, even if there is multiple cars in front of you! Also they didn't have corn dogs :(

I ordered online, when I got there it was not ready I waited for it to be made,…read moreHowever the turkey was paper thin and I got 2 slices on a foot long, Very disappointed!

They don't want to mess I guess they don't care about their customers it's too bad because their…read morefood is good

Stopped by on the way to Capitol Reef and it was cool to visit an old-school drive thru…read more Everything was made fresh to order. We enjoyed the cheeseburgers, taco salad, and banana chocolate shake (with real banana chunks!). Kids had so much fun eating their smilely fries in their kids meal. Prices were also very reasonable.

Good for a quick pit stop. Liked the cute diner vibe, and the staff was really nice. Food was good,…read morebut grilled cheese slightly under grilled. Would go back if passing through

Terrible! Out of everything, burnt bread, slower than frozen molasses. Inside the 76 gas station,…read morevery little seating and dirty bathrooms. Won't be stopping there in the future.

Crap team 2/5/25 6pm these people gave us NO RECEIPT and we ordered a taco salad and they forgot to…read moregive us the chili and we ordered ranch dressing and they gave us some other crap dressing. We had to wait about 15 minutes even though there was only one guy in front of us. They were taking dozens of people through the drive through. We ordered 43.00 worth of food. Never going here again. Despise these idiots

The inside has definitely been freshened up. It looks nice inside! I came here on Labor Day, both…read moreof the young ladies working were extremely friendly. My sandwich was perfect. It tasted good and hit the spot. I like my subs plain, turkey, cheese, mustard, chips. That's it. They offered to toast it. I also had a raspberry cheesecake cookie. It was a good place to stop and take a break from driving! It was pretty slow and the employees made sure the dining room looked presentable. I was impressed by their work ethic.

We have gone to this Subway many times before and have always had fairly good service. However,…read moreabout a week ago, we went for dinner and ordered the same thing we usually do, which all includes chicken. When we came home, we realized the chicken tasted like chemicals, so we took them back and asked to have them replaced. The kids working called the manager, who said that the chicken was fine and would not replace the sandwiches, but rather sell us new ones for a discounted price, even though we had already paid for the ones we brought back. The manager (who refused to talk to us directly) finally told the kids to tell us she would refund the money within 48 hours. A week later, we still haven't received a refund. We were called liars and they stole our money. We will never go there again.

This is a great little stop! Our experience has always been pleasant. They can be very busy but…read morefood is good and they are always smiling! Bonus if you have EV, they have charging stations!!

Long road trips with two kids can be tough but the ladies that were working today 11/25 were so…read moresweet and kind. Drink machine was not working and the lady behind the counter kindly listed pretty much every Fanta flavor they had for my 5 yr old. Filled our drinks with a smile. Just a nice change for kind and friendly people in a fast food place in a small town like scipio

Stopped in as we were passing through and were really surprised at the great service and food. The…read morequality of the food exceeded expectations and the staff had a great attitude.

Dairy Queen has good fast food, but that staff in Scipio needs some classes on how to act to…read morecustomers. I ordered onion rings and got fries, which is fine, I like both, but I went up to let them know so I could get what I ordered and I got this comment, " The receipt says you ordered fries, so there is nothing we can do". Really? I worked my way through college at McDonalds, and if someone came up with a wrong order complaint, we not only fixed the order, but gave them a free apple pie for their trouble. What's wrong with companies these days? What happened to, "The customer is always right "? Why do you think MCDonalds is a multi billion dollar company? Jeez Teach your employees Dairy Queen!

The Santa Fe chicken sandwiches were ok. They seemed dry, slightly overcooked and the sauce either…read morewas minimal or soaked into the bun. I ran out of chicken before bun. Buns were large Drive thru service by Tarik E was interrupted by another employee who was insistent about when he would get quarters in his drawer. This took 2-3 minutes and held up getting my change back. The discussion should've waited until their customer was gone. It was not very busy around 3pm on a Sunday

Sign say open till 8pm ..came off the road for a bite to eat at 7:40 .restaurant dark .. lights…read moreoff ..they seem to just close whenever they feel like it very disappointing.they post hours that are inconsistent with the actual operating hours..this isn't the first time it's happened at a Carl's Jr in the last 9 years (no wonder they have a problem with there image)