Where do I begin,so I went to Mavis I was so frustrated.I had my tire sensors put in at another location and was told I had to take my car elsewhere to have the dashboard cleared.I went to Mavis and had the pleasure of speaking with Trey,what a breath of fresh air.Although their device wasn't syncing with my tire sensors,Trey never lost his smile nor his kind demeanor.Trey was professional,polite,friendly,patient,and very informative.I had other things to do but Trey asked me to please bring my car back so he couldn't figure out what the issue was.I did that and when I returned,he had resolved the issue.Thanks Trey,I really appreciate your professionalism and effort.I will definitely be coming back for any services your company provides. #SatisfiedCustomer read more

James changed my tire and went out of his way to make sure mom and I felt safe. Thank you from the Florida ladies!!!

Went to get my tires re-balanced. Decided to get the oil changed as well. Please NO ROTATION! it was even written on the invoice. also No synthetic oil please. After which, they used synthetic oil and also did rotate the tires. My truck drives horribly and pulls to the left. Took off the charge for the synthetic oil but swore that they did not rotate my tires. Nothing but bad service at several locations. Go somewhere else you wont regret it! read more

I recently moved to Dublin from Coastal LA (San Pedro, CA). I drove here. My car is an 09' manual Honda Civic EX with ~210,000 miles, battle scars aplenty. Needed a rear passenger wheel bearing replaced. I scheduled an appointment, let them work on my vehicle as long as they needed, and picked it up when they said it was ready. Jose and the rest of the team did what was asked for, at a very reasonable rate, and helped me find recommendations for any work that they were not able to provide themselves. The facility is clean and effectively brand new. There is a free, automated tire pump outside the shop. Every single time I've rolled thru to just say hello or ask mechanical advice, I've been met with nothing but friendly, humble professionalism. Love y'all, keep up the great work. - June 2025 Update: One of the gentlemen from the shop recognized me, in plainclothes public while I was out shopping, and asked me about how my vechicle was doing and if I had had a chance to take it to one of the aforementioned shops to provide the service that they simply did not have the means (mechanical legal or otherwise) to provide. I barely recognized him in street clothes, but he knew me and my car and what work they had done for me. Absolutely above & beyond personal, local, human to human automotive service. Cannot recommend enough! Respectfully, Jonquil R. sounds like a pain in the ass who spends more time writing bad reviews than learning how the real world works and interacting with mechanics. read more

I went to Mavis Tire in Dublin, GA on 4/24/25 at 10:30 AM for front and back pads & rotors, and two lower control arms -- work I later found out wasn't even needed. When I dropped it off, the general manager, Jose, told me it would be ready after lunch. I stopped back by around 1:20 PM during my lunch break, and my car hadn't even been touched. That's when Jose suddenly said it was actually a 4 1/2 hour job -- something he could've told me earlier, not when I came back checking. I called again around 4 PM before I left work and was told, "We'll call you when it's ready." No call ever came. I got off work and went back to the shop -- still not finished, and still no communication on how much longer it would be. Meanwhile, Jose was just walking around on his phone instead of helping the elderly man who was left working on my car by himself. No urgency, no teamwork, just a complete mess. My car had been there since 10:30 AM, and finally around 6:30 PM, Jose comes and tells me that my axle broke. You mean to tell me it took y'all eight hours to notice something that serious? Ain't no way the axle just "broke" sitting there -- they broke it. And then they had the nerve to make me pay for something they damaged. Around 7 PM, I asked if they at least installed my brakes and rotors. General Manger said, "Let me see" -- meaning they hadn't even started. Only after I asked did they begin working on it! So my car sat there all day and NOTHING had been done until I pressed the issue. I didn't finally leave until 8:08 PM -- almost TEN HOURS after I dropped it off. I didn't even make it halfway down the road before I heard a loud metal-on-metal squealing. I had to turn around and bring it back the very next day, 4/25/25. A guy (never caught his name) told me, "It's fixed." When I asked what was wrong, he just said, "A lot of stuff, but it's fixed now." Seriously?? You can't even tell me exactly what you messed up? I drove around the parking lot and the noise was still there. The same tech rode with me and finally admitted, "Oh, I hear it." Turned out the backing plate behind the rotor wasn't flattened properly -- another mistake they should've caught the first time. That weekend, I drove out of town and my car started shaking badly. I had to take it to a Toyota dealership because it felt so unsafe. Come to find out, the work Mavis claimed they did -- that took them 9 hours -- was not done right at all. * None of the screws were tightened. * Some bolts were missing completely. * Parts were loose. I could've had a wreck, or something even worse could've happened. And this was AFTER I brought it back Friday and they supposedly "lifted" it and looked at it again -- and still missed the dangerous mistakes they made. I called Mavis to tell them what happened. Jose picked up, and when I started explaining, he handed the phone to someone I'm guessing was the district manager, Tracey. Neither one of them showed ANY empathy, ANY remorse -- and neither one even offered an apology. It was clear they didn't care about the risk they put me in. This place is HORRIBLE. * No teamwork. * No communication. * No professionalism. * No accountability. I would NEVER recommend anyone go to this place. They wasted my time, my money, risked my safety, and couldn't even show basic customer service when confronted with their mistakes. read more