The Professionalism, the quotes to let you know what is needed . They're up front and will not…read moresurprise you with " Surprise/ unauthorized charges. Clean and comfortable waiting area, a great coffee bar and did I mention the Staff? Professional, compassionate and show a deep general concern for their customers. They are the BEST and I "HIGHLY RECOMMEND " Marcos Auto Service. You will not be disappointed!

Wow, what an amazing place. The service there was fantastic. They are the best. I would recommend…read morethem to anyone. Great customer care. This is definitely on my list for my new auto repair shop!

Always on point. Quick reasonably priced service. No pushy upsell. You ask them to please just do…read morethe oil change and the oblige

Always passed this place up never thinking of bringing my car here. What a mistake! These guys…read morework fast! They are efficient courteous and the place is clean! Oil change for my SUV was done in less than 20 minutes! I highly recommend this place!

Quick service and not a lot of upselling. Make sure you get your internet coupon before going!…read more Also wanted to add the staff is great and very friendly. They do a really great job.

Came in for an oil change and service was friendly and fast! They went over things that were…read morerecommended for my vehicle based on the mileage, but no pressure to do anything additional. I appreciated that! I had a coupon which was awesome as it made my oil change extra affordable and painless. I'll be back in soon for those additional items, and future oil changes!

Not happy at all. Beware! I went in and said don't touch or look at anything, my car was dialed in…read morethe way I like it I said. I was clear and specific. All of a sudden all of the panels are up, caps off and they tell me I need this and that which is all BS! They pulled out my filter which I told them not to do and started saying it was bad and installed incorrectly. They were the ones that did it the last time! It had oil splatter all over it. I told them to close the hood and then I was out of there. Aggressive upsell hustle. I won't return. It's almost better to go to the dealership and pay a little extra and beat the aggravation. Not happy. Thw whole experience was akin to The Wolf of Wall Street meets Shop Class

Buyer BEWARE. Amateur mistake left me stranded on the side of the road for hours after all the oil…read moreblew out from the filter. Rookie mistake. No refund, and a RUDE delivery of the bad news. This place sucks my ASS. If you use them after reading this, you are gambling with your automobile. Don't do it. Go anywhere else. Do it yourself ONCE and you are light years ahead of them and more knowledgeable than they are. The only way I will ever stop telling the world about this is the day I get a full refund. Customer service is everything. How a company reacts when they make a mistake tells volumes about the way they do business.

Absolute friendly service Jose made us feel right at home. They did all kinds of cool stuff like…read morechange my air filter. Make sure all of my fluids were we're full and checked my tires and I was so satisfied also got a five dollar off a car wash right across the street hey that's awesome. They also did my military discount. thank you to our brothers and sisters in service. oh, and I was unaware that you do not even need to get out of your vehicle. You literally pull up in the back and they will guide you where you need to be. You stay in your vehicle the whole time and they talk to you and make sure you know everything that they're doing love that. when they were working on my vehicle, it almost sounded like when you work in a restaurant and you work on the line they call out things and say heard it was pretty amazing

Hard working, knowledgeable crew!Reasonably priced! They checked all fluids and even changed my…read morecabin filter. I keep going back!

I have been taking my two Jeeps to JR's for about three years now. He takes great care of my…read morevehicles and even solved a limp mode problem on my 2006 Jeep that the dealership threw up their hands about. He's always been respectful and easy to deal with. He also has a fast turnaround time which is great when you don't want to be without your vehicle. I highly recommend JR's and will continue to be a devoted customer.

Needed to replace starter on my car. The work was done fast and very reasonable. The owner and his…read moreson run the shop they checked the battery and tightened cable clamps. This was all completed at no extra cost and within 2 hours!!

Great bunch of guys over there who know what they're talking about when it comes to cars.....read more

Went there for the first time since moving up from Ft. Lauderdale. Since I live close by, they gave…read moreme a ride home to wait on the repair as they don't really have a waiting room. The repair was done quickly and they did a little extra with a piece of loose hanging trim even though I hadn't asked. The repair was done quickly and the price was more than fair. Highly recommended.

wAS A little apprehensive when they were recommended through An extended warranty company because I…read morehad seen negative comments previously, but could not have been more pleasantly surprised. The communication, the perseverance with the unreliable warranty company, the work done and the pleasantness of crew exceeded any other auto repair company we have dealt with! In addition, Their rates seemed fair. We have found our go-to repair facility!

I had the brakes replaced and brake fluid changed. Cost $1400 which I thought was pricey, but I did…read morenot shop around. During the repair one of my wheels was damaged and it took a month to get it repaired. I did almost all the communications with the repairer. Was told the battery needed replacing but independent testing by an auto parts store indicated the battery was fine.

Great services on complicated issues. My info display went out on my 2014 Audi as well as my…read moreconvertible top stopped working. They did a GR8 job fixing both as well as providing the 100,000 mile maintenance.

Somehow wires got crossed and Stammtisch was told I was looking for service; I was not. But, once…read moreI said "no", Stammtisch backed off immediately and apologized for the contact - even though it was of someone else's doing. Definitely a good business.

About two months ago, My wife and her sister brought in their jeeps to swap around some Wheels and…read moretires. My wife's Jeep is a 2026 gladiator brand new. Her sister's was a 2023 Jeep Wrangler. My wife brought in her own wheels and tires to be put on. And take the new wheels and tires and put them on the 2023. Note, my wife's off old rims wheels and tires have never been off of her other Jeep. Other than being installed by Tire Rack. This is when red flags started to appear. At the beginning of isolation one of the techs had advised my wife that they did not have the correct wheel sockets in order to remove her lug nuts. That was the first red flag. The second one was when everything was said and done. The service writer had brought up that one of her center caps were broken after the fact. I am not going to explain that part. I will just say that after speaking with the manager He did make it right and order a new one and replaced it. The situation that put the nail in the coffin was. And I should have caught this sooner but I didn't. When they went to balance her wheels and tires. The tech had put the weights on the enter part of rim, on the outside lip of the wheels. Where Tire Rack had put the weights on the center part of the wheels. For one, these wheels are solid black wheels and was in perfect Condition. Tire Rack had balanced and mounted these wheels and tires and yes, we've had them for three years. I will say it was pretty shocking that my wife kept these from having any scratches or damages on the wheels. She actually make sure that there was nothing wrong with them And kept him very clean. I am very disappointed and truly, I don't know if I can even bring myself to even trust in this place ever again. Just wanted to add a new other note. After posting this on google. This review received a response back from a Joe from discount tire. With a link to speak with them. I've just got to say that link does not even work. It's a joke as much as they are. They're just trying to show to the public that they're willing to correct the issue. But in reality, their link doesn't even work. There for they're not truly wanting to fix the issue either. If they were, they have my name and they know how to contact me. Giving me a fake link like they did lets me know everything I need to know.

Took our car in because we had a spare tire on from running over a blade or something. We didn't…read morebring the popped tire but it's the same as the rest of them but we got told we had to bring it to put a cap over it or something. Went back home, got it, came back. They told us we had to order two new tires (not put a cap on) and it would be three hours. Great. Went back home, came back when we got the call they were ready and they say it'll be about an hour. Went around town and came back an hour later and it hadn't even been worked on yet. Have to wait another 45 minutes here. Do not recommend. Only good thing is that the people who work here are nice.