1. Max Tax Pro

    1. Max Tax Pro

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    Jacksonville, FL

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    Max Tax Pro

    1.0 (3 reviews)
    Open Open 24 hours

    Services - Max Tax Pro

    Audit and conflict resolution support

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

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    6 years ago

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    Halvorsen Team - NEO Home Loans

    Halvorsen Team - NEO Home Loans

    4.3
    (6 reviews)

    I've had the pleasure of working with the Halvorsen team for nearly 9 years, through three new home…read morepurchases and one refinance. Each time, they've gone above and beyond to make the process smooth, transparent, and stress-free. Their consistency, professionalism, and genuine care have earned my trust, and I wouldn't hesitate to recommend them to anyone looking for a reliable partner in home financing. Thank you Daniel and team!

    I am a realtor that was selling a property. The loan officer Will wasnt transparent or on the ball…read morewith assuring the transaction went well whether it worked out or not. Due to loan officer not communicating consistently the deal was extended 3 times due to issues with the qualification where the loan officer indicated the candidate was qualified and everything was fine. Then the day before closing at 5pm he communicates the candidate doesnt qualify. He didnt disclose there was an issue prior at all. Not even say there was an issue but led to believe everything was fine. It felt like us as a group was lied to as there is no disclosure policy saying that the loan had issues and this may not work out. That is not privacy issue at all. He didnt even indicate that. Sellers and Buyers beware as this was a very bad experience and noone should come to the end of the line to be able to close and then day before closing not even 24hr notice to say things are not going to work out or even disclose we have issues much before this time. This simple VA took 60 days and the loan officer had more than enought time or their underwritign to have an answer before this disaster of an outcome to waste a sellers time and money of making repairs of $3000 for VA Loan to come to a conclusion of not qualifying. Watch out as this team and loan individuals will be a red flag for my next seller or if a buyer suggest using this group at all. Im an MLO and Realtor and Appraise, so I have experience on all fronts of the transaction and this was a disaster of non transparency and leading with false information.

    TrustLine Mortgage

    TrustLine Mortgage

    3.0
    (2 reviews)

    I have used TrustLine Mortgage for years for both my personal properties and investment properties…read moreand they provide superior service. They are exceptionally responsive both in the pre-sales initial qualifying process and then of course during the actual purchase process. I had used them when I was local in Jacksonville but I recently moved out of town and I still used them for a new home and everything went great, I now have a beautiful new home thanks to TrustLine. As far as the other negative review about not knowing where a closing is, that is clearly the Realtor's responsibility, not your Mortgage lenders. TrustLine worked great with all parties, my Realtor, Insurance agent and myself. I look forward to working with TrustLine again in the near future for my next investment property!

    Worst service in Jacksonville, I would highly recommend not using this company. The biggest problem…read morethey have is lack of communication! They don't talk to each other in the office and they don't let their client know anything! They didn't even tell me where the closing was. My wife and I showed up at their office and were informed the closing was somewhere else, luckily it was in the same building. Everyone I had been dealing with were out of the office when my closing was scheduled, and no one even stopped in during the process. I used them to try and keep my business local, should have used and internet company. Never even got a thank you for my business. And the bonus to all this is they lost two pieces of sensitive information, including a copy of my w-2. If I have any issues with identity theft I will be asking them how they plan on fixing it. Would not recommend to anyone!!!!!

    Max Tax Pro - mortgagebrokers - Updated July 2026

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