The Bearded Pool Guy was great (love the name too!). He came to my place soon after I called,…read moretrained me on using my existing vacuum system (which was what I needed) and was very patient in doing that.

Our former pool service retired, and sold the company, so we scrambled to find a new service. The…read moreBearded Pool Guy came highly recommended, so we decided to hand the maintenance of our pool over to RJ. It has been about six weeks, and we are very pleased. We thought our former company was good, but RJ is better! More thorough in cleaning, more knowledgeable about pools, water quality and equipment. We use our pool a lot, and it has never seemed so crisp and clear.

Called this morning and they were here within a few hours. DE filter was not working. Can not…read morethank Taylor enough. He fixed the problem in record time and explained everything. Very reasonable charge. I will definitely be calling them for any furure problems.

They were responsive to my request for help regarding an unknown problem with our pool pump…read more Despite my sabotage of hiding the remote to our pump, Derek diagnosed and fixed our issue in that one trip. You guys are awesome!! Thank you!

This year, I probably had the greenest pool ever seen! I was wrought with sediment from not…read morecovering it 2 years ago and never opening it last year. So this pool was not used for 2 seasons! I tried opening it myself, with too little knowledge and spending too much money on chemicals. The white flag was eventually drawn and a "professional" pool service was called in. They worked on it for 2 weeks with absolutely no change. They too drew the white flag and was never seen or heard from again. I was referred over to Classic Pool Services from a friend. Ben took a look at the pool, smiled and said, "We can turn this around." It was the confidence in his voice that reassured me, when it seemed like a lost cause. His knowledge and expertise was evident as he skillfully assessed the plan of attack and, over time, put that plan into action. Ben was also very courteous in letting us know when he arrived and what he would be doing. And then upon leaving, he always mentioned when he would be back and what the next steps he would take - assuring us that the plan was on track. Classic Pool Services really cares about doing the best job possible, and it shows. It did take a few weeks to get done, but he's helped us reclaim our pool and another summer of pool time memories for the family! Thanks Ben!

I would highly recommend classic pool service to anyone. They are fast acting and reliable. Ben and…read morehis team are really friendly too!

Excellent on time service giving true diagnosis and arranging for equipment pickup and rapid…read morerepair. Very pleased.

From the owner: An oasis of calm maintained to perfection; enjoy clean, clear waters all year long with us by your…read moreside.

You won't find a company any more professional or expert at spa repair…read more Barbara and Nick were a pleasure to work with, and they came to us in Lockhart. They responded quickly and did the repair in an unexpectedly convenient time. Most that I called from the area couldn't commit to a quick response, or even willingness to travel to our home in Lockhart. I'd highly recommend them and will certainly use them again as any problems with my spa may arise. The have certainly created a service company that they can be proud of! Stephen C., Lockhart,TX

I called these folks on a Saturday. Talked to Barbara and set an appointment for a Monday. Sure…read moreenough. They kept the set appointment. Her husband Nicholas had our hot tub figured out in an hour. Parts ordered and installed a week later. Very happy with their service. They are our go to now. Thanks y'all for everything.

We have been in the pool for several months since completion and I wanted to thank the KZP team for…read moreaddressing things. No real big issues and the pool has been a added pleasure for sure. However there are some updates minor things that have occurred since we have been swimming: 1. A pipe cracked after the cold weather and even included the actual pipe for connecting the hoses to it. (Replaced entire components free of charge since having the LLSP coverage/1year warranty-highly recommend!!! 2. The vacuum was not suctioning well-replaced connection and took out extra weights for water tube for vacuum (last week) 3. Pool light flickering-came out to fix right away 4. Assisted with calcium build up-told me what to buy and showed me what to do 5. Check the auto fill due to overfilling-came right out to fix The only negative I have is when doing the quarterly LLSP I haven't seen a report for quality of items, chemicals added, updates on what they've done. However, the last visit with the female and male personnel (last week) were outstanding and was showing me everything in addition to addressing concerns. I appreciated them doing this and hope they get made aware that they did a great job! Overall experience with KZP has been great! No complaints and don't regret any decisions made by going with this company...true to word every step of the way! Yes, may not be cheaper than others but please review the "quality and warranties" when reviewing the contracts. Definitely do some research prior to signing, learn which equipment is one versus another, structuring of the pool (pipe installed) etc. Understand the reputations of companies, Ie, Houzz app, BBB, google reviews etc. We plan to renew warranty as we have had several things happened and want to be covered as we have experienced great service for getting items addressed and can only imagine the cost if not covered.

Love my pool but absolutely hate their service! It is impossible to deal with one person, get items…read moreresolved in a timely manner, etc. in addition, the price on one service went up 25% YOY and nobody follows up! I also purchased a pool cover and one of the benefits supposedly was that they were a one stop shop for needs post build. Well I just tried to get an annual maintenance scheduled and apparently they don't do that and advised I needed to go directly to the manufacturer. And the LSPP program - I have no idea what I am paying for, so many exclusions and am at my wits end!

Highland Grove has hired several pool service companies. It wasn't until we hired Cayman Blue…read morePools that we were happy! They have cleaned up our pool, repaired the operating system and it looks better than it has in its history. Outstanding service.