When Bawb and I decided to get a pool built I started looking for pool builders to interview and get quotes from. I searched using the internet and reading reviews. I had recently had some friends have pools built so I did meet with one of their builders. After Zak came out to meet with us to talk about what we had in mind, it was their business to loose. Zak came up with some great ideas and he seemed very knowledgeable about the permitting process here in New Braunfels. He knew of one of the other companies I was waiting on a quote from and very honestly told me his company would probably be higher. He explained some of the reasons why which all made sense to me and seemed legitimate. When meeting Zak I felt this was a local company that knew what they were doing, had their own crews and could be trusted. Pool builders are normally ranked somewhere between accident lawyers and software salespeople. Just a joke. All said and done our new pool is in and more beautiful than the design Zak had created for us. The project stayed on schedule and their crews were very skilled, respectful and cleaned up after them selves. This company is top notch and I highly recommend using them. I could not be happier with our new pool!! read more

Watch out for this con man! Installing pools and the mistakes he makes doesn't get fixed. The relationship starts out good when he promises the world. By the time the pool is installed, we were unhappy with the work and he was a jerk. read more

After spending tens of thousands to fix the falling retainer walls and cracking moving pool deck and finishing the stucco job that Bobby never finished NOW my pool lights aren't working. my pool is not much over a year old. bobby and Trinity took my just under 250 thousand dollars and ripped me off with the worst construction and not even the pool lights are quality I paid for TOP quality and was ripped off by horrible work. potential pool buyers BEWARE! and if you like email me and I'll show you. read more

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It's a month on and equipment is working trouble free without any issues. Pool looos better than it has and saving a fortune on chemicals we used to have to purchase to keep pool clean. read more

They broke my irrigation system. Owner peeped through my back windows. Let his dog into my property without permission and didn't clean up after it. The decking they poured, is all messed up. Water collects in spots when it rains and then goes onto my back porch. Ruined my sod replaced it with mulch crappy mulch. Changed my design after collecting additional funds for concrete, then shorted me concrete. Structures are uneven, stucco work is poorly done. New pool equipment installed had leaks. Told the owner when they installed and they left it. Ended up calling another more experienced and ethical pool company to replace. Issues and concerns have been raised to this company via email and they have failed to do their jobs. When they received all the funds the owner decided to try and force us to sign documents accepting the condition the tiles are in. When we refused to sign he pulled his crew off the job. They was supposed to seal the tiles around the pool and refused to do it and sent an email stating they are finished. This company has caused a significant amount of damage and refuses to fix any of it. Be very weary of this company read more

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My husband and I had our pool built by another company who went out of business. We started having trouble with our pool and decided to call Trinity Outdoor Living who had built our outdoor kitchen and restroom. Right away, Zak showed up and within a day our pool was fixed. They are very down to earth people who don't add unnecessary costs to the bill. This could have easily been a disaster if they didn't show up right away and fix the pool. If you have a pool, you know how fast the pool can turn without it running. I absolutely recommend Trinity Outdoor Living for building a pool or an outdoor kitchen (which we love). read more

Bobby is a really great guy to work with. They did an amazing job for me. He will also work with you on getting everything exactly the way you envisioned. read more

Bobby and his team are as professional as they come. Great work and customer service that you read about. I've read many reviews of pool companies that don't even answer the phone, this company you get the owner at your house when you need help. Five stars out of five. read more

My husband and I had a pool built by a company other than Trinity and started having trouble. We contacted Bobby at Trinity, determined to have our pool issues finally resolved, add a spa, and to have a covered patio added. WOW! Our backyard was completely transformed! Bobby took the time to listen to what our concerns were, he provided several options for us to consider, and then delivered on his promises. The work was done within a reasonable amount of time and was quality, true quality. In addition, he's been extremely helpful when we have questions. I recommended him to my mother, who also had him do two separate projects for her. She's thrilled with her results as well. If you want quality work with superior follow through and follow up, I absolutely recommend Trinity Outdoor Living. read more

Trinity built our pool and spa in Austin last summer, and they did a great job throughout the process. The level of supervision of the job site was great, with daily visits from the owner. They use their own crews and they were on our job site six days a week so there were no delays in construction. The crews were outstanding they worked 10 -11 hr days in the middle of the summer heat. The company worked with both our HOA and the City to get all the proper approvals and permits. There were no hidden cost. This is our first pool and we have been pleased with the low maintenance salt water system. Our system is remote controlled which allows for easy adjustments, temperature readings, and feature controls. We chose Trinity after visiting pools in our neighborhood that they had installed. I spoke with those homeowners which gave great references and we were not disappointed. One of the key things that have impressed me has been the the prompt, thorough, and personal response I have had to any questions or concerns I have had after the pool was completed. I believe they service Austin to San Antonio. Worth a look! read more

Trinity Outdoor Living built our custom swimming pool this past summer. We interviewed four other companies and called every person on Booby's list of references before we made our decision to give him our business. There are many reasons that Bobby Johnson and his team stood out. 1) This is the first pool we've owned and Bobby was extremely patient with us, listening to our design preferences and, with Zak, coming up with a pool design that met our vision. He answered all of our concerns and "what-ifs", and made arrangements for us to see actual pools he had built. 2) Bobby's crews are Trinity Outdoor Living employees, not subcontractors, and they're very experienced and efficient. They showed up when they said they would, worked a full day, cleaned up after themselves, and put the property back to its original condition. 3) Bobby's office manager is excellent - Asti is very knowledgeable, on top of the project, great at communicating and always returned our calls. 4) Bobby uses name brand equipment so that it lasts and he can minimize operating problems. 5) Bobby provided an excellent "new owner's" manual that gave us information about the pool equipment, maintenance schedules, pool care tips, trouble shooting guide, and so much more. 6) Bobby was consistently available to answer questions and concerns; he had a great "follow through". Once we signed with Trinity Outdoor Living, the process went smoothly and the job met the timeline Bobby had outlined at our first meeting. We're very happy with the pool Trinity Outdoor Living built for us. read more