Just got a rental here moving from Vegas…read more Can't tell you how awesome Danielle & Tara have been throughout the leasing process. They are so responsive, fair, and honest. It was a pleasure obtaining this rental with them as it is not with others!

I miss living here constantly, it was so quiet. Walls were thick and the people there were…read moregenerally just classy and quiet. Grounds were very well kept and maintained at reasonable hours (I worked 8-5 and never saw landscapers, so it's nice you won't be woken up at 7am by a lawnmower). Good mail access, pools were nice, has a cute little gym.

Awesome place to live! Units start at 1 million and increase by the storie. Kelly Reading, the…read moreproperties GM is great to work with. The amenities rock! Highly recommended. #vino2ultimate #vinosquared

I went here for a dinner party last night and I valeted my car and they parked it right up front…read morefor me. The attendant at the front desk was also helpful. The views are spectacular and the lobby is so elegant. The sunset was amazing from way up high. At night, you can see all of downtown Scottsdale and the skylines all around. Beautiful.

Perfect community for those that like to stay close to home. Walk to almost everything you need…read more People are great and views are amazing.

Beautiful units and very well organized. The environment is very social and there has been no…read morecomplaints of noise or pest like at the Broadstone.

Rented a 2 bedroom condo here for one month. Needed to get out of the cold Colorado winter. Left…read moreDenver, flying Southwest. Flew into Sky Harbor. The condo was about 10-15 minutes to the airport. Directly off Hayden Road. It was easy to find. While not exactly in the "hip part of Scottsdale (aka "Old Towne, Fashion Square, Kierland Commons") it was fairly centrally located. The condo had a small but nice living room. Directly off of that was a small, dining area. A small but adequately equipped kitchen. 2 bedrooms. 2 baths, which always comes in handy. Since we were going to be there for a month, brought all necessities. Close to nice restaurants ("Uncle Sal's, Carlsbad Tavern, The Side Door, Oregano's....the list goes on.) Had a great time here for a month.

A lemon and a slumlord! Message me for unit number. Where to…read morebegin... I moved in a day or two before September 1st. Did my first load of laundry 9/2, washer is broken, doesn't spin so the clothes are just soaked. Report to landlord, isn't fixed until 10/2. Unqualified help mixed hot and cold hoses and had to come back out to fix a second time. Hole in bathroom wall at ground level around toilet water shut off. Didn't see it until keys were given. Notified landlord whom tells me it'll be fixed in November. 2 months? Talked with a friend who says shouldn't leave ground level hole it needs filled. Finally filled after asking several times a month later. Kitchen sink is leaking underneath. Landlord gets a plumber out here, I'm sure the cheapest he can find at $65. Guys don't fix leak at all. 10/20 notify landlord. He replies with a phone number for plumber, line has been busy for days. Finally notify landlord that on the 11th day I will hire a plumber to fix the leak. Response "A drip is not an emergency. The plumber found nothing wrong whe n he was there. I will take care of it on Saturday when I am back. You can put a bowl in the mean time. And if the plumber comes and finds nothing wrong again I will be charging you for the bill". There is most definitely a leak, I have a bowl catching the drip. I'm not an idiot. This guy seems to have not read the part about timely repairs in the AZ Landlord Tenant act. He's threatened me with sicking his business partner on me, he's threatened to not fix things, he yells at me and has nobody here to fix things when he's out of town. Worst experience to date! Sprinklers completely douse my car in my parking spot which has cost me $250 to have buffed out. HOA removed sprinkler at first then put it back. They couldn't care less about the damage their sprinklers cause. Be warned, any parking spot on Hayden Road pretty much gets hit by the sprinklers.

Relocating to the Southwest from the Pacific Northwest was a significant decision that we carefully…read moreanalyzed before making our decision. We chose Phoenix, specifically the Biltmore District, due to proximity to an international airport with a major airline hub, excellent walking score to upscale/contemporary restaurants and shopping, and general quality of life. After an exhaustive search, we chose to purchase in the Optima Biltmore Towers because the building met the above criteria and provided a luxury lifestyle experience with a vibrant community atmosphere. Additionally, during our due diligence period, we found the building to be extremely well managed both financially and operationally. The team at Brown Management, led by Lori, in conjunction with the Board of Directors of the Optima Biltmore HOA, have worked above and beyond to ensure that our investment is protected and the building is maintained, attractive, secure, and safe. Lori's team is extremely helpful and provides a truly personalized concierge service including package receipt, dry cleaning, assistance with vendors including house keepers and contractors, oversight of social events, weekly communication with residents and more. We are very pleased with our decision.

A truly magical place…read more Tallest rooftop pool in the great state of Arizona. Also a best in breed rooftop casino--makes talking stick look like a child at a poker table. The twelfth floor is also known as the top performers lounge and is a great place to Spot local celebrities. 16 floors of Yuppy condominium awesomeness.

I just moved in only to discover the W hotel across the canal blasts music from 8 pm to 2 am from…read moreWednesday to Sunday nonstop. The police have the same response each time I complain: sir they are not exceeding 68 db. But guess what: db rating of low frequency bass is a sham. It passes through the windows like a hot knife through butter. This issue alone makes all these units worth $0. Don't believe me? Please buy or rent here and be my guest: welcome to your own personal hell.

We actually stopped by Nov 27th to view some of the floor plans, but left very disappointed…read more Although the floor plans were beautiful, the representative who assisted us, did not give us the level of engagement I would of felt necessary to make customers comfortable and welcome. In fact, it was quite the opposite. The representative was not friendly nor engaging. The individual was not informative or even interested in our presence what so ever. It made our excitement deflated and really ruined the whole experience for us. What I was looking to be the first step of an exciting journey into purchasing a new home turned into a wrong turn down the wrong road.

A WONDERFUL TOUR!!! 2 1/2 hrs well spent!…read more The leasing agent was outstanding and truly deserves recognition for the experience she provided (10 stars and a huge raise with a promotion for her). She walked me through the entire community in detail, highlighting every feature across the multiple towers and condo buildings. It was impressive and made a large, complex property feel easy to understand. From the start, I appreciated the gated, secure resident parking with separate guest parking. Security throughout the property was also a major plus, along with the concierge at entry. Touring the three towers and their amenities was helpful, though it was a bit disappointing that residents don't get access to all buildings especially since some have noticeably more to offer than others. I did love the yoga and zen spaces throughout. The units themselves were all well-designed and comfortable. I especially liked the 1 bedroom plus den layout for its flexibility. The rooftop track and indoor basketball court were standout amenities and honestly among the best I've seen in Scottsdale. On the downside, privacy varies depending on the building, some balconies feel quite close to neighboring units or windows, which wasn't ideal for me. I also wish closet access in the units had locks for added privacy when hosting guests. The courtyard design was underwhelming and feels like a missed opportunity; it lacks warmth and life. With thoughtful redesign more seating, desert landscaping, flowers, and greenery it could be beautiful. During the holidays, it would be incredible to see a large Christmas tree installed in the center with lighting, creating a true winter gathering space. As it stands, it feels like it needs more intention and energy. Package delivery and access also seem like a major pain point drivers appeared to struggle with entry and logistics, which matches other reviews I've seen. Overall, it's a beautiful property with strong amenities, excellent security, and great privacy in certain areas. However, it feels a bit too large and segmented, and some operational details especially packages and the courtyard experience could use improvement. It's a strong option if you value, rooftop amenities, and parking, but may feel too secluded depending on lifestyle preferences.

Still loving my apartment at Optima. The building is still top notch, the amenities are amazing,…read morethe leasing office and everyone are extremely helpful and welcoming..they are like family. The building is maintained extremely well and is clean. Highly recommend

This was one of the most disappointing apartment tour experiences I've ever had…read more I scheduled an appointment to view the property on behalf of a friend who is relocating to Arizona and even confirmed the appointment before making the drive. Upon arrival, I spent nearly 20 minutes circling the property looking for parking. The designated office visitor spaces were occupied, including one handicap spot. While searching for parking, I called the office to let them know I was on-site but having difficulty finding a place to park. After finally finding metered parking and paying for it, I went into the office only to be told by Anaiyah that I was late and that she would not be able to show me the property. She then informed me that she had sent an email shortly before the appointment stating that I needed to be on time because she was short-staffed and would be combining tours. The problem is that I was driving and had already confirmed my appointment. It is unreasonable to expect someone who is actively traveling to an appointment to monitor last-minute emails. I also called the office to communicate my situation and received no flexibility or understanding. As a result, I wasted an entire day, fuel expenses, parking fees, and valuable time. I emailed management immediately afterward requesting a call, but never received a response. Unfortunately, this experience reflected a lack of professionalism and customer service. I had read some of the negative reviews before visiting and initially gave the property the benefit of the doubt. After my experience, I understand why those reviews exist. Based on how I was treated, I would not recommend this property to friends or family.

Moontower is a beautiful building with amazing amenities and friendly, attentive staff. Taylor,…read moreClay, Vinny, and Erieal were so kind and helpful during my time there. You cannot beat the rooftop pool + yoga studio, gym, and coffee shop on the ground floor.

This was an interesting place that gave me many lessons about life while living here…read more Unfortunately, my experience with the management was very confusing. The condo was in my name, but during the two years I lived here, no one from management ever contacted me directly about paying the mortgage or sending statements. Instead, all communication went to my boyfriend at the time. He later told them to remove my contact email, so I never received any mortgage statements myself. The point is that he was just my boyfriend at the time, yet they communicated with him instead of the actual owner. Another difficult part happened during the move-out process. I hired a moving company to move heavy items, and because I wanted to avoid damage and also save money, I personally went back and forth with them and supervised every single item being moved. The move itself went very carefully. However, after we moved out, management claimed that there was major damage to the hallway wall and withheld the security deposit. I asked if I could see camera footage or evidence of the alleged damage, but I was told the move-out process was already finished and I could not access the hallway to verify anything myself. I am not refusing to pay for legitimate damage if it truly occurred. I simply believe that residents should be able to review clear evidence before being charged for something like this. This community has many older residents, and I truly hope situations like this are handled with transparency so everyone feels treated fairly. The movers who helped me worked very carefully, and I hope they were not unfairly blamed for something they did not do. We only moved a few pieces of furniture and were careful not to hit the walls. I simply believe that if money is being taken from a deposit, proper documentation or proof should be provided. Yes , they took $200. When moving out of this condo, make sure to record everything and take photos of everything carefully.

The security need to go bunch of jerks, we were actually touring the place with intentions to buy…read moreand they were very rude about parking it was a blazing hot 105 degrees and our realtor had us walk when there was car access right near the apt condo. My thoughts why couldn't we be offered a golf cart. Safe to say not moving here.

Really thought I would stay here for years when I first moved in, but this has been by far my worst…read moreapartment rental. The first week was fine, I even referred a friend, but of course did not get my referral payment. The maintenance team is great, they usually get to your service request within 24 hours, but that is all this building has going for it. I would defiantly avoid here if safety is what you're looking for, it is very easy to get in without a fob. Everything is always breaking. The garage door malfunctioned and came down on my car, shattering my windshield, they took no responsibility and claimed not to be able to find it on cameras when I provided the exact date and time. The garage door is now broken again, leaving it open to the public for multiple nights in a row. Your guests have to pay for parking while visiting. The elevator breaks just about every week. The back entrance/exit that I use daily is shattered, so I have to walk around the entire building to leave. It is extremely loud, I can hear every single thing my upstairs neighbor does. After bringing it to the leasing offices attention for 3 or so months, they offered me to move to a larger unit and pay more rent... I have found 7 cockroaches in my unit, which is disgusting. They did have some come spray the following week and I requested a member of the leasing office go with him, of course that didn't happen. The wifi is unreliable, so most likely you will have to get your own box, but still pay the property the wifi fee. They did not allow me or my movers to use the elevator to move in, but of course informed me of that AFTER I signed my lease. I can promise you that this is not the living experience you want, especially for the price.

I scheduled a tour of the Quincy and was so impressed! These apartments are first class, modern,…read moreclean and safe! I love-love-love the location! From the moment I walked into the lobby, the leasing agent, Jade, greeted me warmly and took the time to answer all of my questions, show me the units, the property and help me with the lease. I am so excited to move in now! It feels like home!