I had an extremely unpleasant and stressful experience with Dr Yen at Mayfair Dental Clinic. Dental visits cause me anxiety at the best of time, and due to his actions, my anxiety has significantly increased. In my opinion, he has no patience, empathy or understanding for patients with questions or concerns, or may be nervous, and should not be working with patients. He did not provide me with the information to make an informed decision for an urgent procedure. Following my panic attack at the dental office (for which I was left in the waiting room while having the panic attack around other patients, and told "You will be fine" when I clearly was not), I was referred to a oral surgeon. The oral surgeon advised the procedure was complicated and should not have been attempted at the dental office. The potential complications were clear to the oral surgeon, as he took the time to actually fully examine the x-rays and explain the procedure to me, including the potential issues. I am terrified to even think of what would have happened if the procedure had been attempted at the dental office. Not only were the actions of Dr Yen unacceptable, I was left feeling embarrassed and humiliated as the staff did not offer me any privacy while I was having the panic attack. I provided the dental office with an email describing my distressing experience and how it has affected me. The office has had several business days in which to acknowledge or respond; however, I have not received any acknowledgement. This reflects poorly on Dr. Yen and the entire dental office. Based on my opinion and personal experience, I will encourage everyone - current or potential patients - to look elsewhere for their dental care. The entire disastrous experience and lack of acknowledgement of my concerns has left me with an opinion of little confidence in Dr. Yen and Mayfair Dental Clinic, and served to significantly increase my dental anxiety. If you value your dental health and safety, my opinion is to avoid Dr. Yen in particular, and Mayfair Dental in general if this practice is their standard of care. read more

Had cleaning done by a hygienist "Leanne" working for Dr. Fund and Dr. Yen on December 10,2019 The hygienist was actually BRUTAL. I have NEVER EXPERIENCED as much PAIN as I did during this procedure - and that is with two anti-anxiety pills I took before the procedure and over 5 freezings or more throughout the procedure. I was so traumatized that it took me over a day to move from being shocked to the anger stage. Seven days later I am well over it, but I sure wish to warn others from going through what I did. She put a freezing gel before the needles, and before the gel deadened the area, she jabbed the freezing needle in. I thought I would wet my pants. Freezing worked on the nerves for the teeth, but left the gums totally unfrozen. I thought I would pass out when she measured the gum recession in all the teeth at the very end. I could feel my heartbeat in my gums at the end. At one point I bit the hand of the hygienist as a reflex reaction to pain, not that I ever meant to do such a thing. My lower jaw was shaking uncontrollably at one point. None of these signs made her aware that I was at the top of my pain limit. NEVER AGAIN!!! This commentary should not reflect on the dentists at this center, for I have been going here for years, and the service from Dr. Stankhoven has been absolutely amazing, even with phone follow-ups at home after some serious dental work. read more

Agree with all the comments here. Clearly these dentists need some professional development training as they do not care to listen or provide well informed options for their patience. They will rush you, make opinions off assumptions and dismiss your own opinions of what care you deserve all so they can get the most $$$ out of you. If you are needing dentists who are trauma informed and aware of holistic care this is not a safe place to go! read more

Run the other way this dental office just wants your money the work falls apart after two years and thousands of dollars spent ,,run away d not go here.. read more

I completely agree with the previous review. All the support staff are courteous, caring and communicative-the dentists are ego maniacs with no compassion for pain or patient care. Pain management should be a forefront matter. read more

front desk staff friendly/good, hygienists friendly/good, dentist(s) bad / look at their patients as $$$ have never had major issues with my teeth, on first new visit to the dental center dentist called out 4 cavities (never had a cavity before so right away I had suspicions), was not helpful or clear beyond having to book a future appointments which would involve 2 separate 1 hr long appointments requiring freezing. hygienist(s) were awesome went to another dentist for a 2nd opinion as the spidey senses were tingling and boy am I glad I did, they were not cavities and did not require freezing, instead a 20-min appointment was able to take care of the supposed "cavities" instead of 2 separate 1 hr appointments. anyways, beyond simple cleaning I would not trust any recommended work by these dentists they over bill on their work and recommend unnecessary treatments. read more

Had a few different dentists here over the years. The Dentists/hygienists are pretty good (though I did have to go back numerous times to file down fillings and they weirdly charge for that). It's great how often this place is open (if you need to get in, they get you in fast) but the front desk people and scheduling system are terrible. Had one last straw RUDE/confusing encounter about payment and just couldn't bring myself to go back (two other people I know have had similar encounters with the front desk). They actually called me after I wrote this review and said they would reimburse me for an error and only reimbursed me for a fraction of it (I imagine the front desk doesn't even know what they owed me). So disorganized. Do not recommend unless just for cleanings or if you're made of money. read more