I booked a family cruise with Karen's Agency (All-Ways Travel) and find the agency goes above and…read morebeyond to offer the best possible pricing at any cost to there time involved. This process can be very time consuming but Karen has been wonderful. When the cost might have been reduced she calls me to make me aware of what changes can be made to make my trip even better. Her staff is behind her 100%. Karen's mother works at the Agency part time and always adds to the positive results. To say this is a team that works as a family is an under statement. I highly recommend All-Ways Travel.

OUTSTANDING! Karen is amazing and goes the extra mile to make sure our vacations are just that,…read moreVacations without the hassle. I have used Always Travel and have worked w Karen for over 35 years and she is the best travel agent ever! The knowledge she brings and shares about vacations is so valuable. I have never had a problem and we know how much she cares about her customers. I tell everyone I know to use Karen and Always Travel for their next vacation. Karen truly is a ROCK STAR travel agent. I highly recommend Always Travel! Eric Kouser

I recently used their site to make a booking for one of my stays and it has been a night mare…read moredealing with them. I had contacted the customer care about a problem with my reservation multiple times but no one was able to help me with the issue. All the calls to customer care end with them asking me to send an email with the necessary details but no one replies to those emails. This site has one of the worst customer care support of any travel sites. I would advise people to stay away from this site and use other reputable travel sites to book your travel.

GTI Travel does travel booking for business travel. Airfare, Hotel, and Car Rental can be booked by…read moreprofessionals at some really good rates that you may not be able to find on your own. You should contact them for your business travel instead of trying to do this on your own.

EXCELLENT TRIP TO GERMANY, SWITZERLAND & AUSTRIA…read more========================== My husband and I booked the eleven day itinerary, but added one day to the beginning and two days to the end. Their website describes the day by day activities and hotels, so you can see the list there. I liked about half of the hotels, but some I would not stay in again like the Hilton in Central Munich, Germany. The breakfast was awful in my opinion and the one dinner wasn't that much better. Our room was alright, but the refrigerator didn't work. They brought an extra one that took up space on the floor. Since Gate 1 books your hotels you don't have control over their hotel choices. Our room at the Hyatt in Mainz smelled like mold, but the hotel kindly switched that room for us. I think my favorite hotel was the AC Marriott in Innsbruck. The food, rooms and location were great. Nadine Sandranowsky was our tour director for our small group of 24. She was great and always did a great job from start to beginning. I would recommend Gate 1 Travel as you do get more bang for your buck.

Update 2026 June 2: Gate 1 staff GSC reached out to me…read moretoday, who, apparently, had replied to me last year but I didn't receive. Thanks for reaching out.

We have been on three Friendly Planet Small group tours. Most recently to South Africa. It was…read morespectacular!! Perfect itinerary, great 5-star hotels, fantastic wildlife and a wonderful guide. Just book it, make memories to last a lifetime. We have traveled all over the world and this was one of our favorite tours.

have visited costa rica india and cuba. Each tour was well thought out. Hotels b and b ideal…read more Knowlegable friendly guides. No bs or false promises. Good value for your $. All that said I prefer the guided tour. The other option is independent t travel. The thing about the small group tours is that pretty much its all figured out for you.The independent travel option as far as what you are going to do- say walk a nature trail going ziplining getting up close and personal eith exotic wildlife in a safe way is on YOU and I at the time to figure this out for ourself. The concierge at the hotel could recommend places to suit your abilities and inclinations

This review is for the Holiday Light Tour. It was certainly very cute, and I love stuff like this,…read morebut it was overpriced at $60pp. The description states 7 different locations, but we only stopped at 2, 2 weren't acknowledged, and the other 3 were pointed at as we drove by. My group said we could've just got in our cars and did the tour ourselves. There should have been more actual stops, and maybe some provided refreshments like hot chocolate or even a soft pretzel (I mean we are in Philly), to make it more worthwhile. We did enjoy ourselves, but wouldn't pay for this again. I think because we live here it felt a little lackluster. True tourists might love it though so I'm not, not recommending it lol

This tour is well worth the money and time! This is a great way to make several different stop offs…read morearound the city of Philadelphia where homes have been traditionally, dressed and lit, as well as commercial areas that are open for bus stops to go in and have your warm cider and spike hot chocolate watch the light shows, and then head back on the trolley for the next stop. The bus driver was amazing, navigating tight, turns and getting us safely through the city. Our host did a fantastic job. She was very knowledgeable about the history of Philadelphia and kept everyone amused and interested in what was going on around them! Loved it!!

I travel fairly extensively for both work and personal reasons, I only used this travel agent to…read morebenefit my cousin regarding her destination wedding. I have never had such an unprofessional and poorly managed travel experience. What compelled me to post was the agent's crude and incompetent managing of the arrangements and lack of customer service in communication with me. Despite her voicemail stating she returns calls in 24hrs, I had to call her repeatedly to book. I compared my story with several in the group of 50 that traveled and they reported the same experience. When I arrived at my destination, the transfer company didn't have my reservation and what's more, when they called the hotel, they reported to me I didn't have a room. I called the agent, Tina Fleck, and while it was 2/12/15, her voicemail announced her schedule for 2/4/15. My suspicions were confirmed, she would not be of help to me. It took me two hours in a foreign country to correct the mistakes when I began to receive angry texts by Tina. I've attached the photos of her texts which included her telling me what arrived in my travel pouch instead of her hearing from me what I actually received. She informed me that she was an 'amazing agent and mother'....which still confuses me as to why we were discussing her personal life, certainly not a topic I introduced to the conversation. And her referencing....'maybe next time, you'll...' I'm sorry I thought I was the customer? For her to tell me I was incorrect about what I received in the mail and inform me in several ways, the mistakes I made, I found to be very unprofessional. In fact, I requested her supervisor's information on three ignored occasions before she finally said she would 'be happy to fill him in.' To date, I haven't heard from the supervisor, perhaps he approves of this style of communication? There was definitely no after-travel satisfaction survey. I asked several persons in our travel party regarding their experience and heard 'I don't like her.' As well as descriptive words such as 'flake, flighty, not all there' from multiple guests, as well as the party organizers. A bridesmaid told an extensive story about Tina'a inabilities to manage the billing process and how, despite multiple clear emails, Tina had to ask the bride to clarify travel arrangements for this one particular guest. Run! Don't use this agency, especially Tina Fleck! I gave it one star only because you aren't able to post without any stars, but clearly it doesn't deserve any!

Another awesome Ultra Tech Destination Wedding. I am a wedding photographer and do a fair amount of…read moredestination weddings. Ultra Tech is my number one Destination Wedding Travel Agent. Their knowledge, preparation and professionalism is unmatched in the industry. Every trip is just flawless. Thanks again!

We have used Gate1 based on a recommendation from a friend who is a well-seasoned traveler with a…read moredozen trips. Our friend did not disappoint! We have taken 3 trips to Europe so far with Gate1 and every trip was fantastic. Everything associated with the trip was a complete joy from the booking to the trip itself. We will always use Gate1 to book all future trips. The tour guides were absolutely wonderful and accommodating even when one of our friends became sick. They arranged for a doctor and was well-cared for. I can't say enough nice things about Gate1.

Gate 1 kicked three people off the 9 day classic Iceland bus tour, after 3 days, for showing signs…read moreof Covid. We were at the eastern-most point in Iceland, farthest we were getting from Reykjavik. We were told we could not return to the bus tour and were responsible for getting ourselves back to Reykjavik. Since there is no train, bus, Uber or rental car service where we were, we were pretty upset. Our tour guide thankfully arranged a taxi to drive all the way from Reykjavik to pick us up and return to the city, a 4 hour drive at a cost to us of $362 US. Back at the city, we needed to purchase 2 additional nights at a hotel, costing another $920 US. We missed 3 full days of touring, the other hotel rooms(already paid for), and the meals that were included. We were treated in a very ignorant manner, with absolutely no consideration of the consequences this decision had for us. Thankfully, our Covid resolved after 2 days of rest. The majority of people on the bus were coughing and I understand 2 more people were asked to leave. The rest on the bus were stifling their coughs, not wanting to get kicked off. How does Gate 1 justify taking all our money for the trip while we were left to spend more ? Why were we not compensated, at least in part, for our loss? I entered into a contract with Gate1 assuming they have a responsibility toward us as their customers. Sadly, they failed.

So old school here!! But Debbie is great. She knows her stuff! Her and her windows 98 will get…read moreyou to a tropical paradise in no time. She's extremely attentive and really great at communicating. Nothing like sitting down with someone and planning your vacation instead of just planning it online.

Debbie helped out my boyfriend and I plan a vacation we just got back from. We went to riviera maya…read morein Mexico and Debbie arranged everything for us including our flights, transportation to and from hotel, hotel stay, and upgraded our room last minute when I asked her too. Also changed our date of trip 3 times due to covid. She is the absolute best and we stayed at the most amazing resort!!! Debbie recommended secrets maroma and everything from the food, service, beaches, rooms, drinks, spa, it was absolutely perfect. Can't wait to plan our next trip!!!!!!! Highly recommend! Tour n travel makes it so easy and stress free!