Just had an epidural injection for low back pain. Dr. Orlando is awesome. Staff here rocks too! Thanks to Sarah F., Jason, Krista, and Margie! Everyone was kind, caring, and very professional. I've been in the medical field (x-ray) for 30 years so I know quality staff when I see them. read more

a complete waste of my time going to this practice for pain management. without examining my back for pain, I was dismissed as I had not had surgery from their doctors. I did have kyphoplasty for compression fracture under one of their doctors. surprising this is not considered surgery! I wish I had been told this before waiting the 4 weeks to get into the office visit. read more

I was referred to Mayfield by my NP after having a MRI on my neck for narrowing vertebrae causing the nerves to trigger pain on the left side of head, neck and down my left arm. Treatment plan was to have nerve blocks in neck and if those worked nerve ablations. Lindsay Brian (Crestview Hills, KY office) explained to my husband and I the ablations would help to elevate my head, neck, and arm pain. Sounded like a plan. I was called by scheduling for treatment to be done at the Edwards Rd, Cinti, OH office. Upon arrival I was told to watch a video for steroid injections. What???? thought I was getting a nerve block..... No I was told this procedure has to happen first. Received injections, zero relief. About a week later, my forehead and my checks were covered in hives. by the second week my whole neck and chest were covering in itchy hives. Day of follow-up apt. hives are still very angry and showed no signs of going away. My apt. was with Gina Malott (Crest Hills, KY office). While her attitude and lack of caring could have been overlooked, she was less then helpful. I asked if she could at least send a prescription to help with the hives. She abruptly told me "NO, call you GP. The hives were not caused by shots." I told her I Googled it and YES it can have a prolonged effect. She also to me that the nerve blocks and ablations could not be done if I'm allergic to the steroid used and no other steroid could be used. Also said ablations would not help the pain in my head and arm. AGAIN, WHAT??? I didn't even get to my car when the $750.00 bill appeared on my phone. I feel this whole experience was a bust. I feel this whole experience as a hustle. Not only am I receiving this bill, I had to go to dermatologist to get medication for the hives. And by the way, she confirmed hives could appear weeks later. So my suggestion to future patients, do better research than I did. I thought I would be seeing a well respected Dr. Instead I got this. So my suggestion to Mayfield is to train all NPs' and FNPs' to follow the same guidelines with what to tell patients. And while at, teach them how to tone down the arrogant attitudes. Simple search reveled this answer: Yes, it is possible to develop hives on your face and neck two weeks after a steroid shot, likely due to a delayed allergic reaction, either to the corticosteroid itself or the anesthetic used, as mentioned on this Swiss Medical Weekly page. While many side effects are immediate, delayed hypersensitivity reactions can occur, say this article from Johns Hopkins Medicine and this article from UMass Memorial Health. Contact your doctor immediately to evaluate this reaction, especially if you have swelling, itching, or difficulty breathing, suggest the NHS and this article from Verywell Health. nhs.uk nhs.uk +4 Why It Can Happen: Although steroids are designed to reduce inflammation, the body can sometimes experience a delayed (Type IV) immune reaction, where immune cells (T cells) react to the medication. Other Potential Causes: While rare, some individuals have an allergic reaction to the preservatives or anesthetics (like lidocaine) sometimes added to the injection, say this article from Arthritis-health. read more

I had a lower back fusion on October 1 was in the hospital an additional six days due to significant nerve pain down my right leg as well as extremely hyper blood pressure once released. My prescriptions were incorrectly issued and once I went to refill them after a three day period of attempting to figure out where the error occurred. I ended up having to go through the entire weekend with no pain medication and a lumbar fusion pain that was unbearable. The Mayfield team that was assigned to back up to my surgeon on vacation did a terrible job and was unable to assist as they did not have the correct equipment to issue any sort of Prescription to Pharmacy. I was extremely disappointed. Please do research before taking on surgery with Mayfield Brain and Spine. read more

I had a lower back fusion on 10-1, and was in Christ Hospital for 6 days due to significant pain down my right leg and hypertension of 200/120. Once I was finally released, my medication prescribed was only for a few days. When I went back into the office for a follow up, my pain medication was so drastically scheduled in error that I was out of pain medication for a whole weekend. I attempted to contact the office from Thursday and Friday and did not receive a call back. Something was called into my pharmacy and it was incorrect and they were not going to fill the pain Medication as written. I was in significant pain and I attempted to coordinate my own care for two days with no success. I wish that no one else has to go through what I went through. read more

Mayfield B&S... should just be BS. They book appointments WITHOUT the patients knowledge and then bill you if/when you don't show. They make you wait for at least 30 days between appointments prolonging your pain and suffering. They make you see so many different doctors and they DON'T communicate with each other leaving you with a complete disaster of having to manage your own care. One doc said I was inoperable. One doc said I had radiouculpathy and carpal tunnel. The EMG doc told me to follow up with surgeon for specific plan. When I went in to see doc - they told me they cancelled the appointment and had scheduled me with the EMG doc AGAIN a month away! I am 3 months and 14 doctor visits into this with ZERO results. DO NOT EVER call Mayfield Brain and Spine if you truly have medical problems. They will NOT help you! read more

Pain clinic is like hustling cattle, staff very inappropriate, management was extremely rude when I called to voice my concerns. The admin was extremely defensive and blamed his staff for the bad experience. will never return read more

The doctors here are caring, compassionate people. Wonderful care. But the directions given by the office staff would give this place 0 stars!! The physician we were to see is at 2 offices. Our appt card stated "Rookwood", and nothing else. Rookwood is nowhere in the address of any of the locations. It is a new (2016) shopping center unbeknownst to us out-of-towners. So we really had to go digging to find which location. 2nd--we were told the office was on 3rd floor, so park on 3rd floor of parking garage--which doesn't connect to the 3rd floor of the offices! Very confusing! You go down to 1st floor, over to the lobby & back up! There was much more confusing & contradicting information given. Thank God for iPhones! What do old people do, who count on these directions to be accurate & take them directly to the office?! read more

Anytime I call I wait on the phone for 45 minutes to speak to someone my first appointment was set out for three to four months which seemed like a long time to me but if I could finally get relief from all my pain it would be worth it. Prior to my visit to the doctor's office I had been for hysical therapy I have been to the chiropractor I have e for numerous injections to my cervical spine for the pain and the numbness in my hands. The previous injections in my cervical spine to cure the pain and the numbness but it only lasted for a short. Of time and the whole time my diabetes was out of control with blood sugar over 500 from the steroid injection. The doctor came in quickly looked me over and said let's try physical therapy right now reluctantly I said okay so I went to physical therapy after six visits they told me I wasn't approved for any more than that and they thought I needed to see my surgeon and needed to have surgery because they could do no more for me frustrated I tried to call my surgeon again I waited for 45 minutes only to find out that they could not see me for another 4 months I was basically in tears I asked if any other doctor could see me before the end of the year to help me out they said no that is all we can do. I asked if another doctor could see me to help me out they said they would have to ask if another doctor would approve me to have a transfer of care to them they said none of their doctors Woodbury would approve a transfer of care for me and I would have to stick with my original Dr bohinski. Apparently doctors are more afraid of hurting other doctors feelings than they are with treating a patient who is in severe pain having problems holding on to things and having numbness constantly in their hands. I feel like giving up and no one there seems to care read more

i was originally referred to Mayfield Clinic by my GP in late October for chronic back pain. I had already had an MRI of my lumbar spine. After numerous calls to Mayfield, I was finally given an appointment for late December. Even though I had already completed numerous forms online, I was given more forms to fill out upon arrival to the Mayfield Clinic. There were only 2 other people in the waiting room which would probably seat 100. I should have taken this as an indication of the quality of care I would receive. I met with a surgeon who didn't introduce himself and appeared to have had his personality surgically removed. After a brief review of my MRI, he said that he felt a spinal injection would resolve the problem and informed me that I would be contacted by an injection specialist. When I hadn't heard from anyone after a week, I contacted Mayfield to schedule an appointment with an injection specialist myself. I have called and left a message twice, and I still haven't received a call back. It has been more than 2 months since my original contact with Mayfield, and I'm still suffering with lumbar pain. I would avoid Mayfield Clinic at all costs. read more