I love this flower shop! The owner is incredibly talented, professional and is quite accommodating…read moreto the customer. The prices are comparable to other florist shops. I was looking for florists for a friend's wedding, and after checking out around FIFTEEN different places this is easily the highest Quality for the lowest price. It is not often you get this kind of balance between talent and affordability. Take a moment to check out the portfolio in the store or photos on Facebook, it is completely worth your time. Creative and beautifully arranged florals, as well as excellent customer service. I am definitely going to be an ongoing customer.

We were shopping for a casket spray and this was the third place we looked at. Staff was extremely…read morehelpful, friendly and accommodating. She showed us some actual photos of sprays and arrangements that she has done in the past. When she told us how much she wanted for the spray we liked we were impressed. She took my wife and sisters in law into the cooler to show them what she would use. We were so impressed with the service and the final product. It was twice the size of the other sprays that we had seen for less money. I will definitely use this shop again.

The floral arrangement I received today is breathtakingly beautiful. The flowers and greens are…read moreincredibly fresh and high quality, and the vase compliments the design perfectly I am absolutely delighted with this arrangement and cannot express how much I love it.. Kudos to the designer .

**This is written for the West End location, but thought it would be valuable to share here too…read moregiven it's the same company** My family and I have ordered from Funky Petals countless times over the years and have generally been content with what was sent out. However, my recent experience was highly disappointing. I spent $180 (including fees and taxes) on an arrangement of flowers and mentioned that we didn't require a vase since the recipient has dozens of her own. I placed my trust in their team and was hopeful and assured that the arrangement would be quite robust for that price point. Sadly, this particular one is not at all in line with past orders (see photo and you be the judge) which is very unfortunate given this was meant to be a birthday surprise during a very intense and difficult year. Once I saw a photo of the flowers that were sent, I immediately followed up with Anna, who's apparently in management, to express my concerns and she agreed that the arrangement could've been better and apologized a few times for the poor service. Yet, she personally delivered the flowers and clearly felt they were on par with their standards and kept making excuses as to why the arrangement wasn't fully up to their level and offered me a $50 credit as a gesture of goodwill. She also added that the recipient personally called her to share how "beautiful the flowers were". Something about this didn't sound right, so I followed up with the recipient and she mentioned that Anna actually called TWICE to "check-in" on the flowers, which is not their normal practice and the calls took place after I reached out. Way to put someone on the spot and who's going to complain about a gift on their own B-day!? This is super shady and a terrible business tactic, especially given that she specifically said that the recipient was the one who called her, which she did but after Anna left two voices messages. Um... kind of on the edge of harassment. Needless to say, when I shared how much the flowers cost (which I was embarrassed to admit) the recipient was shocked and was convinced that they cost at most half that amount. At this point, I went back to Anna and requested a refund for the $50, which I felt was fair and was still pretty low considering the flowers looked like they came from a grocery store or gas station complied of low-quality stems of old looking roses that were already open, other lackluster & cheap pieces thrown in, as well as tired and droopy carnations. They should've been embarrassed to put their name on this. They also forgot to add the plant food (for whatever life was left in these flowers) and didn't include their signature chocolate, which wasn't missed anyway, but the point is that they had, even more, misses on their part. In the end, nothing was reimbursed as they "don't issue refunds on store credit". Well, what about a refund for a product that I paid good money for and was way overcharged? How is that ethical? I showed the photo to several people in the YEG area and everyone agreed with me they weren't worth that price point. I would've been more than happy to return the flowers, but Anna initially pretended to try and make the situation better, which I was allowing her to do. However, I had to email her twice to even get an initial response and I also didn't want to ruin the B-day surprise. Anna also didn't respond to my last email, which isn't surprising as it seems evasion is clearly their method of choice in customer service. Definitely never ever using any Funky Petals again and have made sure that anyone I know who used them is aware of this disastrous and unprofessional experience. Considering we didn't at all receive the quality of the product we paid for and the company is too stingy to do refunds, this is in my mind on the verge if not full-on consumer fraud. You've been warned, so good luck if you still choose to throw money away here. Just keep in mind that Safeway would be a better and much more affordable option. And yes, plenty of grocery stores also sell stems birds of paradise - they aren't that exotic anymore.

We recieved a flower delivery from this bussiness and the arrangment we recieved was not what the…read moresender had ordered.The arrangment was something you could tell had been probablly sitting in the cooler for a while.it looked like itb was a return perhaps or a display that had been sitting in the cooler.the rosses were not fresh and we recieved a lot of other flowers from different bussiness and you could tell this arrangment wasnt fresh and when we contacted this bussiness the staff was not helpful at all.all i can say is think twice before ordering from this floral store

Heather is a wonderful, very talented/gifted florist. She listens, and after our wedding consult we…read morefelt completely relieved and confident that we would get what we had hoped for. Unfortunately, this did not happen. Upon viewing the wedding flowers the day prior to wedding...the bride was told that the peachy roses would be exchanged out, for different ones and a final inspection would be done before sending them out, to remove any broken or browning flowers. This was not the case and we discovered that a flower that was definitely not to be used, was in the arrangements. Bits of the bride's bouquet, started falling out at the alter and continued throughout the day! Could it be that Heather is overloaded and there is little quality control, due to time factors? I don't know...but $2,000. and the word of a "professional" should warrant the best quality and condition of the flowers. Quite disappointing. Just remember.....once you pay...you have no recourse!!!!

The designer just made it very fast for me and I'm in love with it !…read moreSo fresh and so beautiful

The floral arrangement I ordered was vibrant and I was able to enjoy it for a couple of weeks…read more Would recommend to this business to others for all occasions.

They are amazing. They helped bring light to a very hard day. They made a huge impact on me and…read morewere so kind. Funeral planning is horrible but they helped made my baby look angelic. The care that was placed was beyond words.

I needed flowers for a business opening and got them from Klondike. The arrangement was beautiful,…read moreand they lasted a very long time! Several people have commented on how beautiful they look. I think this is the best florist in St. Albert!

My first order from Flowers by Merle started rough. Weather delayed the original flowers I ordered…read more However, the staff offered me an alternative, that ended up being absolutely amazing. The flowers are beautiful and fresh, and very affordably priced. Flowers By Merle is now my go to florist in Edmonton.

I am incredibly disappointed. For over $150, I expected a professionally designed roses arrangement…read morelike on their website, not a pile of grocery-store quality Chinese roses thrown into a vase. The stems weren't even cleaned of excess leaves, and there was no structure or design to the bouquet--just a messy bunch. It looked like it was assembled in five minutes by someone who doesn't care. This was a total waste of money.

I went to a flower arranging event where a rep from Callia was demonstrating how they arrange and…read morewrap their flowers and then people could try it. The bouquet created was beautiful and it comes in this big box. Not only were the flowers lovely, but the bouquet lasted for weeks! Some flowers looked great after more than 3 weeks. I was impressed. I received a bouquet delivered to my home and the delivery person was nice, and I was excited to open the big blue box. It came with a vase, and 2 flower food packets. I hope they last long just like the last bouquet. I recommend and will definitely order from them again!

I received a gorgeous bouquet from Callia Flowers. I first…read morereceived a text informing me that a delivery was coming two days before the date. I then received a text and a phone call as they were arriving. She knocked on the door and waited for a response. My sender received a text and a picture of the delivered flower box. My-my. Quite thorough. The Florist box was packed very professionally. Inside was the greeting card from my gifter. Then paper wrapped around the bouquet. Cellophane wrapped the flowers, tied with twine. A wet spongy wrapped the stems, tied up with plastic and a rubber band. These flowers were not going to escape!! I believe it was the "treasure" bouquet. Roses, lilies, eucalyptus, etc. Looked fresh and lush. Smelled fresh. Very nice arrangement. I would recommend.

Thank you so much to Tickled Floral who was able to deliver beautiful flowers to my mother & cousin…read morewith only a few days notice right before Mother's Day! They told me the bouquets brought them to tears! This would not have been possible without Tickled Floral!!

This shop cares about their customers and community. They produce thoughtful designs with high…read morequality flowers. Their gift add-ons such as chocolates, candles, cards, and bath products selections are carefully curated from local businesses. If you want to give something really special to someone, I highly recommend visiting Tickled Floral. They deliver to Edmonton and the greater surrounding areas.