I went to Dr. Carlos Alonso for the first time because of the great reviews on the website, and…read morewhile the doctor was kind and explained my treatment thoroughly, the communication from the office staff has been extremely disappointing. No one responds to messages sent through the online portal. Emails go unanswered, even when I follow up multiple times. The office closes at 5:00 pm but never answering the calls after 4:30pm. The only time I get any response is when I call the office to complain. All communication is given verbally, with no names, no written follow‑up, and no direct contact information, which makes it impossible to track anything. My visit was in January. It has now been two months with zero progress on scheduling my treatment--even though my insurance confirmed that the authorization was approved over 2 1/2 weeks ago. At this point, I will not be returning. A medical office should not make patients chase them for basic communication.

Waited over an hour for my appointment. Ridiculous. No consideration for anyone's timeread more

Olga Hoy estuve en el departamento de rehumatologia y tuve…read morela peor experiencia con la fron Desk hoy 14 de mayo del 2025 se porto grosera poco empatica no me dejaba ecplicarle en fin no se los doctores pero con personas como esta no les recomiendo el sitio

this review is in reference of their "internal" policy stating you cannot switch from one doctor to…read moreanother within their group. it is up to the office manager to make that decision. As a patient, you should have the right/choice to switch. So if you are not pleased with your current doctor for any reason, such as a language barrier, or you just don't want that doctor, you are stuck or you have to go elsewhere. Their "internal" policy on this is just wrong!

If I could give him and his staff no star, I would. My mother went to go see this so-called…read more"doctor" in November. His staff Delfa, confirmed my mother's appointment and stated that her lab results and Radiology studies were already in the office. The day of her appointment, the doctor stated that the labs were not in the office nor were the radiology results. My mother told the doctor that his staff confirmed that the results were already in the office, she didn't understand why they would say yes when confirming the appointment. At this point, she had basically lost her appointment. Delfa told my mother she never told her yes. She also told my mother that she could continue to wait or she could go home since she was in pain. Once the results were received by his office, he would call her to place her on her treatment. My mother went to her pharmacy to look for any medication that the doctor perhaps had prescribed and the pharmacist told her that the doctor did not place any medication. Unfortunately on December 26, my mother had a horrendous crisis and had no medication ordered still nor any sort of crisis plan. I called the office, but it was close. I therefore left a message with his answering service, requesting for the doctor to call me back. It is January 20, 2021, and I am still waiting for the phone call from the physician. The only person that has called has been a "nurse" by the name of Yvonne with a nasty attitude and everything that she will say during the whole conversation is I have no knowledge. If you care about your loved ones, I highly recommend for you to run away from this office as fast as you can and never look back. Thankfully, my mother was able to find another rheumatologist that was able to get her on a crisis plan, get her the medication she desperately needed and help her manage with her illness.

S T A Y A W A Y!!!!!! If I could give negative reviews I swear I would! This is the worst doctors…read moreoffice I have dealt with in my life!!!!!! Stay away! Run as far and as fast as you can.

Care Quality needs major improvement. Fax number doesn't work. Emails not received. Communications…read moreonly via text message is unacceptable. Do NOT recommend.

Staff was very professional and friendly. Dr Reuven took his time and was very knowledgeable.read more

I visited Gen Life and Dr. Mahl after a car accident in early 2025 for dextrose prolotherapy…read moreinjections to my cervical spine. I had two sessions in May 2025: one for 2 bilateral segments and another for 3 bilateral segments, all using dextrose solution. The prolotherapy injections completely took away my neck pain, after the first 1-2 weeks of having slightly increased pain, which Dr. Mahl had warned me about prior to the procedure. I had some issues with the bills being clear after the fact with the administrative side of the office. But when Dr. Mahl was made aware of the issue, he was able to clear it up and apologized for any confusion. Prolotherapy is the reason that my neck pain went away and it could help you too. Just make sure you have a clear explination of what the full cost of the treatments will be before you agree to receive treatment so you avoid any issues with the bill. Thank you Dr. Mahl for helping with my pain and for clearing up the billing issue afterwards.

I have been a patient of Charles Mahl MD for about three years. Dr. Mahl always makes me feel…read morecomfortable by explaining his procedures. My experience with Dr Mahl has always led to complete pain relief and increased flexibility. I highly recommend Dr Mahl for anyone suffering from lower back pain or knee issues. Eddie Snow

Started with Rob's father Edward in 1974. Then Rob finished medical school and put is unique…read morepersonality on the practice. Rob is one of the finest doctors in Miami. Staff is incredibly stable and friendly. Many of them have been there for decades. Suzanna for example is a long time very special nurse. Dr Sandra Krauthamer has been a wonderful addition to the team. She is very smart, caring, competent and engaging. She gives you clear, concise and excellent advice. Gloria, a very experienced PA, is very knowledgable and extremely caring. The level of service at Miami Medical is simply outstanding. I highly recommend the team!

I have been goingto Miami Medical Consultant for about 20 years and the level of professionalism is…read moreway beyond anything I have ever seen. Not only are the doctors great, but tje staff is amazing.

Dr. Susan Benenti and her staff are amazing! From the moment I walked in to the time I left, I was…read moretreated well. Dr. Benenati was extremely patient and thorough. She was genuinely interested in figuring out the root of my allergies. Her expertise is unmatched! I was pleasantly surprised. Her instructions were clear. Her staff made sure I had no questions left unanswered! I'm definitely happy with their service!

From the owner: Our expertise spans a wide spectrum of Respiratory, Allergic and Immunologic disorders including:…read moreHay Fever/Allergic Rhinitis Asthma Sinus disease Food Allergies Allergic skin disorders such as Eczema, Hives, Rashes, Contact Dermatitis Insect Allergy Latex Allergy Drug Allergy Autoimmune diseases Immunodeficiency (excluding AIDS)

I visited Gen Life and Dr. Mahl after a car accident in early 2025 for dextrose prolotherapy…read moreinjections to my cervical spine. I had two sessions in May 2025: one for 2 bilateral segments and another for 3 bilateral segments, all using dextrose solution. The prolotherapy injections completely took away my neck pain, after the first 1-2 weeks of having slightly increased pain, which Dr. Mahl had warned me about prior to the procedure. I had some issues with the bills being clear after the fact with the administrative side of the office. But when Dr. Mahl was made aware of the issue, he was able to clear it up and apologized for any confusion. Prolotherapy is the reason that my neck pain went away and it could help you too. Just make sure you have a clear explination of what the full cost of the treatments will be before you agree to receive treatment so you avoid any issues with the bill. Thank you Dr. Mahl for helping with my pain and for clearing up the billing issue afterwards.

I called for a Prolozone injection for knee pain I was told…read more$1000-1200. I found another place, also in Coral Gables for $50-60.

Dr Doddo and her team are incredible. They answer right away, they listen and genuinely care about…read moremy health concerns, and provide wonderful care and attention. The practice is stunning. A wonderful service & addition to my life.

From the owner: We are 2 doctors, 1 team, with a shared vision—to restore your access to personalized and…read moreexceptional healthcare. With a combined 30+ years of physician expertise, Dr. Kristen Doddo and Dr. Ketevan Leo have created a concierge medical practice focusing on providing direct access to personalized, comprehensive, and convenient care.