Love this store! Everyone is masked up, knowledgeable and friendly. Beautifully curated and quality…read moreproducts. A must stop every time I'm in town!

I never do this type of thing, but if you are ever in Great Barrington Massachusetts, do not go to…read moreOne Mercantile. I spent the weekend in a small town in Massachusetts, and on the way back to the city we decided to stop by a town called Great Barrington. I researched ahead of time and saw an article from Vogue magazine of places with what we should visit when we are there, and among vintage stores and crystals shops there was this cute home decor and gift shop on the list. I was the one who wanted to go there. And made my friends go there. When we get there, the shop had all these interesting knick knacks and plates, and it resembled a West Elm. They had a section of candles. Now if you know me I LOVE scents and candles. I browsed the candle section and there was a lot of the scent combinations that I never heard of, and to be honest, I do this everywhere with candles because you are buying the scent you have to make sure you like it. I picked up a small travel sized candle that was priced at 8.95 but I was on the fence about it and continued walking around the store and caught up with my friends. I showed them the candle and asked what they thought and they were neutral about it. I was really considering buying that candle, but me and my friends went to a huge Target the day before and spent an ungodly amount of time and an embarrassing amount of money there. Have a huge problem shopping and it is very easy for me to go overboard so I am trying to practice self control. I thought "Milly do you NEED this candle?" I didn't. "Will this candle spark joy?" It won't. No candle would. I set the candle down and continued walking around but I felt the two store employees (a man and a woman who I can only assume are the store owners) eyes on me. They didn't greet me and my friends but they would not stop staring at us. Even when I went up to the register to look at the products they said nothing. Me and my friends were headed towards the door and I saw the woman whisper something to him and he started to follow us, rearranging the shelves near us and circling us but still not saying anything. When he went back the register I talked to my friends "Hey is it me or are we being watched?" My friends confirmed that the vibes were indeed very bad and we decided to leave the store. As we were walking out the door the male store clerk aggressively walked towards me and said "Hey do you have that candle you picked up?" "No I put it down" I said. "Can you show me where you put it?" This dude made we walk through the whole store looking for the candle. It was so humiliating my heart was beating so fast and I was sweating. I went right to the area to where I left the candle and the candle was actually at the FUCKING COUNTER THEY WERE STANDING AT. Had they checked their surroundings for 1 minute they would have saw it, but instead they choose to embarrass me and my friends. If they were really concerned about me stealing they could have approached me. "Hey do you have questions about the products?" "Do you know what scent you are looking for?" Or even a more aggressive "Did you want me to ring that up for you?" All of those things would be problematic but at least it would still have the guise of good customer service. Which brings me to another point, I am the epitome of a dumbass millennial. I drink oat milk matcha lattes, I go to yoga at least twice a week, I live in WILLIAMSBURG, and I have spent lots of money on "crystals" (rocks) that will "manifest abundance." Needless to say I am fiscally irresponsible as fuck. Had they given me the slightest bit of attention and talked to me about the brand story of any of the candles or the sustainability of their 40 dollar salad bowls I would have bought so much shit because to be honest I eat that shit up for breakfast and ask if it's gluten free. Outside of the store I was so angry and embarrassed I couldn't stop crying. My friends were visibly upset and shaken too, I couldn't stop crying so much so that the woman store owner came outside. But instead of listening or asking if I was ok she immediately defended her actions towards me "I just want you to know we do that all the time to everyone, people steal from us all the time" Then it became crystal clear to me why the store owner was outside. It wasn't to check in on me or apologize for bad customer experience (for the record neither the man nor the woman apologized) it was to make HERSELF feel better about the situation. Spend your money somewhere that doesn't make people feel terrible.

This store is probably the best of its type I have ever visited. I remember this store from the…read more1980's and it is still run by the same lovely woman. All the staff are always friendly, helpful and professional. Always the highpoint of my visit to this great town. The quality of the merchandise never disappoints.

Evergreen IS as good as it gets. This gift shop that carries only American made crafts, has…read morebeautiful merchandise at a full range of prices. It is so easy to find gifts and the owner and staff are extremely friendly and helpful. I have been shopping there for gifts for office staff, friends and ME for years and I love everything I purchase. I highly recommend shopping at Evergreen.

Very pleasant to work with. Flower arrangement was beautiful. Would happily use them againread more

Stumbled upon great surprise! I was on the way home and I like to take roads I have not been on…read morebefore. while passing this flower/gift shop on the outskirts of any town I knew of a week before Valentine's Day I saw a number of car which peaked my interest. To impress me, a florist shop needs to exhibit creativity and display unique flowers & plants. All of which, Chatham Flowers going for them. we discussed what I was looking for, the price point, if a vase was to be included or not, and they went to work creating a beautiful bouquet with exactly the flowers I was hoping would be in the arrangement. The final arrangement was stunning, packed for travel and for presentation. I could not be happier with the final product. I did also buy a small bird to be nestled in the arrangement as well as a stunning heart for our fireplace mantle at home. In short, great find, talented people, unique inventory, customer focused, and a pleasure to do business with.

Horrible customer service. Placed an order online, got an…read moreemail and text confirmation that my order was accepted and ready for pick up. I arrived within 40mins of receiving these messages only to be told they don't have what I ordered. Confused I showed the employee my email and text confirmation, he proceeded to say yes we got your online order we just don't have those products in stock. He tried to sell me something else. I left without purchasing anything. There are several other options in the area. Highly recommend staying away from here and head elsewhere.

We just drove from downstate New York and most of the shelves were empty, told us to come back…read moretomorrow. I'll call next time as they didn't have the gummies we normally get. Very disappointing

I used to love this place but we're breaking up. As the resurgence of vinyl caused the prices to…read moresoar, so have the prices in this shop. With one caveat ... their grading in regard to condition is worse than on EBay even. Essentially, if someone tap danced on a record while wearing a set of golf cleats, it would likely be graded a VG+. NM records I have purchased here play VG/VG+ at best. The final straw was when I purchased a record here last weekend which was graded at VG+. Took it home and played it and at the top of the scale, we are talking Good, more likely it should grade as Fair. On EBay, even the VG+ copies sell for $10-$12. I was okay with paying $15 here to support a local business. Just to let you know I am not a cranky curmudgeon with Howard Hughes-esque perfectionism, the record had a scratch which caused a 'bang' each time the needle hit it for 40 seconds of the FIRST song on Side 1. Then, it sounded like someone was slowly crushing a bag of crackers and shaking the bag with the pieces for the remainder of the first side. The second side wasn't much better with a hissing throughout and one series of scratches which made two songs sound as if a roman candle was going off. The records are in plastic sleeves so you can't really inspect them. This is not my first issue. The last 5 records I purchased here, 3 were junk, graded VG+ to Excellent. That would be fine if they were decent buys ... each time, they were pretty expensive. $20 for a Stones album I could buy new for $30. I get the draw of nostalgia ... but honestly, I will take a newly pressed album, even with remastering, over an original pressing with more popping sounds than you wear on the 4th of July. The store moved from the big, Victorian house on Main Street, which looks like its reopening as a chocolatier/confectioner. Its smaller now and tucked away in the ally with the little restaurants. I'm all about supporting local business but I'm sick of throwing out records that I pay $15 for because they play 2 or 3 levels below their graded level. I've bought my last record here.

I really liked this place. Completely random store. Not sure if it's an antique store, second hand…read morestore, or what. There were some random novelty items, CDs, tin signs, political bobble heads, and stuff I don't even know. My aunt and uncle bought an Arlo Gunthrie CD and I bought 10 postcards at $0.60 each. I think that was really spendy for postcards. Especially postcards that were obviously separated from a book that I KNOW was less expensive than $0.60 each. But still. It was convenient to buy them there rather than hunt them down online. The store itself was also really random. It was kinda crowded, kinda junky, but in an artsy-fartsy way. There was an upstairs, but I didn't make it up there. I loved how they used a Boston Globe newspaper bag to bag my purchases. My aunt got a different re-used bag for her CD.

The most beautiful bouquet of flowers. Super easy to order online as well and great customer…read moreservice. I added cookies on too :) Same day delivery was on point and they sent a photo to me after the order was completed. I sent these to a friend on her birthday, I tested positive for Covid so could not spend time with her and this was the perfect solution. Such a great local business.

I'm often hesitant to send flowers as gifts since you don't get to see the final product before it…read moreis delivered. But after doing a little Instagram research to get a sense of their aesthetic decided that I'd take a chance on Fieldtrip, and it paid off! My friend got a lovely dried flower bouquet delivered to her job in the Bronx on her birthday. And I got to support a local business here in BK! Jenny and team were quick to answer my questions and super-friendly throughout the process. Note: In the past I've had a hard time getting Brooklyn-based businesses to deliver to the Bronx (I completely understand, it is FAR). So was pleasantly surprised that for an additional fee, Fieldtrip was able to make the Bronx delivery happen.

Amazing customer service. Everyone that works here is so kind & knowledgeable. Amazing selection…read moreof healthy outdoor & indoor plants & flowers. Lovely selection of hostess gifts; beautiful coffee & tea mugs, water glasses, plant & garden decor, kitchen decor, cook books, planters pots, etc. A true gem. Simply wonderful & lovely. Amazing experience. Can't wait to go back!

Biggest complaint is it's extremely expensive. Can barely get anything you want when every basic…read moreitem is flowing with money!!

I'm usually "last minute Larry", calling to get flowers for dances, Proms, and bouquets to thank…read moresomeone and they have never let me down. The flowers are fresh, creative and last forever. I have also used them for creating event flowers...absolutely terrific. Very reasonable prices for fantastic flowers.

Ordered flower delivery for a friend's birthday. I live in California and my friend lives in CT not…read morefar from the florist. I took a gamble and was not disappointed. Flowers arrived promptly and my friend sent a photo - it was a beautiful arrangement! Thank you so much - I couldn't be happier.