Don't have that many carts have to wait 10 minutes while my clothes was done in the washer because…read moreI didn't have a cart and the worker there didn't help when I was looking for someone cause I had a question. Just very unprofessional and not a good place to go to on Sundays

Nice little laundry room. Plenty of machines, plenty of room, clean bathroom. Reasonable priced…read morein my opinion and as I said, clean. They are very good about keeping the place in working order and clean. 24 hour access if you have a SmartWash card

My items were cleaned beautifully however, they were Outrageously priced for light weight draperies…read morethat could be washed as well. I chose to dry clean to be more gentle on the drapes. They charged me $3.75 per ring at the top of drapery for pressing and pleating. they are so soft that pleats fell right out. It was my fault for not checking the pricing but I had never paid this much with Burling. Diane June 2023

I thought I had a simple request as a paying customer: I asked them not to attach their special…read morehandling tags to the inside of the garment using one inch safety pins. Reason is personal: if you don't see it early in the morning on the way to work, guess what you may as I did end up having the pin engage with your skin, not fun. Anyhow, they said that was their way of doing things. I asked the two ladies if maybe they could just attach it to the outside of the garment, so as to avoid any future puncture marks to my back side. Only 1 inch deep, not considered a deadly weapon or anything, but not something I enjoyed. So they basically kick me to the curb. I had to stop using them after 4 years. Like the "family" atmosphere, but going back to Asian business (a lot more capable of basic kindness and responsiveness to customers).

This place is absolutely ridiculous. Out of 10 big washers, 1 works with no signs indicating it…read more AGAIN change machine does not work, but there's no light on stating that. There is never toilet paper in the bathroom and the people from the gym next-door run in and out barefoot using it. Absolutely disgusting and non functional.

Very expensive, staff nonexistent, go to another town and spend $5.00 on gas to save $25.00 on…read morelaundry.

So FRESH! N SO CLEAN CLEAN! Love a nice clean usable QUALITY machines. AND 24/7 opened! All…read moreMachines worked and were so cleaned in the inside! No smell, no stains, no pet hair just clean I tell ya! I brought my comforters to wash and I will be coming back! Little family time washing clothes! I would definitely come back !

The owner took my clothes out the dryer when I paid like everybody else it don't matter if somebody…read morewalked off for a second that don't means take stuff into your own hands I feel real disrespected

Inherited an old suit with some difficult old stains. They tried their best but weren't able to get…read morerid of them. I don't fault them for that because they have removed other spots on other items. They are always pleasant, friendly, and very knowledgeable.

spoke with rep., Tasha. She was very knowledgeable about the pricing as well as being very…read moreconfident and personable. Tasha convinced me to give them a try, in spite of my persistance and reitteration as to how expensive my articles would be, Tasha, gave me the wholehearted impression; that. To her, it would'nt have mattered, if it were Jiamie Foxx's wardrobe. I was all going to be treated with the utmost respect. Well, that's what did it for me. I going to visit this place, soon. But, right now, I give Tasha a strong score of 5, on customer service, alone. I have yet to take my clothes, but, I feel good about it.

It was soo ew it made my cholts dry smelly and the workers…read moremean!!#!$#$$#@$@@-!@!!@@!@--@-@!@-@!@!@!!@~§§~§~

my house caught on fire, all of my clothes and linens had to be washed. unfortunately by this…read moredisgrace of a company. they ruined my $80 tapestry, it was stained blue. all my my clothes along with another family members clothes smelled musty and like mold, when we brought it up to them they blamed it on us. our clothes did not smell like that before they were sent to them. this sweater was a mauve purple color and now it's stained so strangely. i am IMMENSELY irritated with this company. never go here unless you want all of your belongings ruined. wish i could give 0 stars.

One of the cleanest safest laundromats I've ever been to. I've been there at least once a week for…read morethe last month and a half, the machines are almost always clean and working. Even met one of the owner's who was there cleaning the laundromat herself one morning, very pleasant person to speak with.

SPARKLE is exactly right! Clean, well maintained, full service place! Free WiFi, stainless steel…read moremachines and lots of machine options for any load size. BONUS- they take debit cards!!!

Clean including the restroom and wonderful service. I won't go anywhere else unless this place…read morecloses it's doors or I get my own washer and dryer

I got to this laundromat often and it's very good. The employees are nice and are very helpful. The…read morehours are convenient for me and many others. It's very clean actually compared to other laundromats I've been in a few before and this one is very convenient and is pretty close. It's in a good neighborhood and near a dollar store so getting snacks or something is very convenient. My only complain the prices for the detergent they sell is a little pricey but fair. Just bring your own detergent and soap and you should be good. Overall a good place to wash your clothes and the bathrooms are nice and clean and aren't like gas stations. I highly recommend this place. They also have a vending machine and the prices are cheap!

This place is filthy. The floors are disgusting. I saw a dead roach on the floor next to the dryer…read more The attendants also take up most of the dryers, washers, and folding tables. The one in Bourbonnais is smaller but much cleaner.