I needed a Patch put on my Harley Davison Coat I was just Driving by this Place & walked in & they…read moretook my Coat & said to come back in about 2 Hours because it was cold outside & didn't have a nether coat with me I came back in about an 1-1/2 they were very busy I said I could come back & THE VERY NICE LADY SAID NO I WILL DO IT RIGHT NOW FOR YOU and mind you that is putting a patch on leather very hard to find in Kankakee county anywhere I went to two other places that said NOPE!!! Yeah, I know Cinderella's but I did not drive by there yet & they do a lot of boots and shoes I don't know how much time they have for patch work & I wanted it now Lol

Great service and the staff was friendly. I needed some curtains altered in a unique fashion and…read morethey did a great job.

Good service and timely return on cleaned items. Counter person polite and efficient serviceread more

First time ever going to a laundromat and it was a good experience because of this place! It was…read morequiet, not many people in there on a Saturday evening and the best part was being able to pay with a mobile app! We hit the ATM before coming here for no reason. Will definitely be back if I need to!

Took in a pair of 20 year old miner's boots for a resole. They has a choice of German import or…read moredomestic soles. Paid the extra $10 for domestic. The soles in my size had to be ordered then back ordered. The delivery for the soles was reset a couple of times. I could have given a Fifth star had communication been a bit better. They look like an almost new pair of boots.

Overall great experience, the gentlemen who I talked to answered all my questions in a very…read moreknowledgeable and helpful manner. I told him what boots I was interested in and along with those he also showed me a few different kinds just to add a little variety. They also resole boots as well, really cool how you can see the guys in the back using the older machines going about their work resoling and stitching and what not.

A year and a half after my initial review and Maytag is still the best (by far) laundromat in the…read morearea. The ladies that work here are really nice, but a few of them are nit-picky and particular. They will correct you if you try to over-load or over-suds the machines. (I saw this happen one time a few months ago and a guy went off on the very nice woman. She said to him that the machines break too frequently and it's her job to make sure that it doesn't happen. I'm pretty sure he mumbled an expletive but she looked at me and just rolled her eyes.) I understand where they're coming from though cause I hate showing up with a bunch of broken machines. One of the ladies even informed me that doing one $5.00 HE load is equivalent to doing 3 regular washing machines full at $2.00 each ($6.00 total) so I've been saving $1.00 every time I come in. Woohoo! I've learned to avoid Sunday mornings and afternoons if at all possible. I've come throughout the week in the mornings and they're pretty busy but not as bad as Sundays. The ultimate best time to come is on Friday and Saturday nights. They are absolutely dead and it'll just be you and the laundromat employee. They also recently upgraded and there's flat screen TVs and a whole new wall of dryers. Score! Perks: there's also a Donut King connected to it, so bring 90 cents to grab a donut while you wait. (CASH ONLY)

Nicest laundry matt Ive been to. They even have a atm if your short on cash…read more Tables too eat and viewable televisions for your pleasure.

Don't have that many carts have to wait 10 minutes while my clothes was done in the washer because…read moreI didn't have a cart and the worker there didn't help when I was looking for someone cause I had a question. Just very unprofessional and not a good place to go to on Sundays

Nice little laundry room. Plenty of machines, plenty of room, clean bathroom. Reasonable priced…read morein my opinion and as I said, clean. They are very good about keeping the place in working order and clean. 24 hour access if you have a SmartWash card

Machines usually all work. Not overpriced. Bill changers almost always have money. Plenty of…read morecounter space to fold clothes. Things I dont like: no a/c, so its hot. Bathroom ok, not great. Hand dryer often doesnt work. The employees dont speak english, so if you need to communicate, that cpuld be a problem. Its a no frills laundromat but it will do . Hence 3 stars , cause Ive been in a lot worse. At least, this place is kept clean.

Very clean place & extremely nice staff. I believe this is a family owned business, so it is nice…read moreto see that in the area!

Excellent, friendly service and quality, custom products provided on time! Highly recommend.read more

They do amazing work, not to mention there personal and courteous customer service…read more Just all GOOD!!!

My boyfriend and I came here looking for some boots for when we travel so he has something…read morecomfortable to walk in that are nicer than tennis shoes. This place had a nice selection, but we mainly liked the Heritage collection because they were a little more stylish and he didn't need the steel toe or waterproof stuff. The guy helping us seemed like he actually knew about the boots, (I hate it when I ask a question and they read something off a box or from a magazine...yeah... I could do that myself...) and really wanted to make sure they had a good fit rather than trying to get us out the door as fast as possible. We ended up getting a pair of "iron rangers" (USA made!!!) and he absolutely LOVES those boots! He works a desk job and wants to wear them to work everyday.... it's ridiculous. The only thing negative is it did take a little bit to break them in, but now I think he'd sleep in them if I let him.

I have recently purchased a pair of Red Wing Iron Rangers. I love them! However, I have some…read moreconcerns about my local Red Wing Shoes store in Bourbonnais, Illinois, that I think needs addressing. Here are my concerns: 1) I originally went to the Bourbonnais store around 3 weeks ago to purchase some Iron Rangers. They did not have my size in stock. They advised me that they could order my size, but if I didn't buy them, then I would have to pay for shipping both ways. This was disappointing, and didn't seem like they were acting in good faith. Instead I travelled to the Red Wing store in Downers Grove, Illinois, where I was very pleased with the customer service. I purchased my Iron Rangers there that day and I am a satisfied customer in this respect. 2) I was told by that store in Downers Grove that I could take my Red Wing Iron Rangers into any Red Wing store once a month for a free cleaning/oiling. This appealed to me because I live very close to the Bourbonnais store. Today I went in to receive this promised service, only to be told by this Bourbonnais store that they would not do it for just any Red Wing boot, but instead only the boots purchased from their store exclusively. This disappointed me and failed to meet the expectation that I had after being promised this from the Downers Grove location. 3) I then asked the worker at the Bourbonnais location if I could buy the leather dressing product that the Downers Grove Red Wing store had used, because it made the boots look fantastic. I advised the store worker that they had used the leather dressing that had beeswax, amongst other ingredients, in the product. The worker said that he didn't know of such a product sold by Red Wing, and instead insisted that I needed to buy the boot oil for my boots. I then walked up to the main display case and found the boot leather right away that I was referring to. It contained pine pitch, mink oil, and beeswax. The worker was surprised that the store had such a product. I was disappointed that the worker was not adequately knowledgable about the products being sold in the store, and did not make an effort to search for this product to accommodate my specific request. 4) I then brought the leather dressing to the register to purchase it. It had a price sticker that said that it was $9. The store worker rang the product up, and told me my total was $13 and some change. Confused, I asked how much the product was. He advised me that the computer registered the product as somewhere around $12 plus tax, and was surprised to find the price sticker on the can itself that said $9. He then quickly stripped the sticker off the product, crumpled it up, and clearly told me, "I guess I'll give it to you for the $9, I don't know why we had that price on it." He then did a search on his computer, after which he advised me that they had recently increased the price of the product. Then, much to my surprise, he repeated that the sale price was $13 and change, thus going back on his word that he would sell me the leather dressing for the posted price of $9. I was disappointed that the worker went back on his word. I want to make clear that I am not dissatisfied with my boots or with the Downers Grove location, only the Bourbonnais location. As the aforementioned 4 points explained, I have consistently received sub-par customer service from this location, not to mention that this store worker, whose name I cannot recall, has a pattern of using a rough tone and was abrasive in his demeanor. Red Wing has a better reputation than this Bourbonnais location is representing.