Buying a home can be stressful, but this team made the entire financing process smooth and…read morestraightforward. They took the time to find the right loan product for my situation, explained every requirement clearly, and were always available to answer our questions. Communication was excellent throughout the process. I would highly recommend them to anyone looking for a mortgage lender.

I worked with Duncan at Infinite Financial on a complex investment property refinance in Hawaii…read more The building has many complications and nuances such that most traditional lenders will not want to finance it. So it was crucial to work with the right person who had all the necessary expertise, local knowledge, and persistence to find a solution. Duncan found the right lender for my situation, and did an excellent job coordinating across multiple parties (lender, escrow, borrower). Throughout the process, Duncan was consistently available, responsive, and transparent. He kept me informed at every step and made sure I wasn't charged for anything I shouldn't have been paying for, and kept the deal moving on time-sensitive deadlines. Whether you're dealing a straightforward or a complicated financing situation, I'd strongly recommend Duncan and his team.

Ethan and his associates inspire trust and confidence with sound, detailed, and expansive advice…read moreand assistance with all aspects of our financial health. From helping managing cash flow, investments, our many 529 accounts for our kids, and our multiple retirement accounts across platforms, Kala Capital is on top of everything. As I approach retirement, I'm all about the future, and Ethan is right there with me, stress-testing and making the future more easily understandable. The advice and assistance are friendly and transparent at all times. We feel very comfortable recommending Kala Capital Partners to anyone who is looking for excellent, highly competent advice.

Ethan and the team at KCP have been incredibly helpful throughout my financial planning process…read more They're patient, professional, and genuinely kind--always taking the time to answer my questions and make sure I have a clear understanding of the plan and process. I truly appreciate their support and highly recommend their services.

I hired Gene and his team this year to file taxes and was hoping to create a long-term financial…read morerelationship with them. They are nice people and were really helpful with filing this year as well as previous years outstanding taxes. Unfortunately 6 months later it's still not complete and I am trying to finalize payment plans on my own. I tried to contact Gene multiple times with either no response or no follow through, so I ultimately ended my business with them. He did apologize and offered to finish the job after I ended our business, but it's been dragging on and weighing on me for over 6 months and a new tax season is coming up again in only 2 months and it's just not worth the headache anymore. I would not recommend hiring Agape Wealth Management unless you have easy simple taxes that don't need any communication or follow up from them.

We worked with Gene this year to prepare our taxes and are very happy with his service. He was…read morefinally able to convince us to make changes we should have done years ago to relieve us from some of the tax burden every spring. It was nice to talk story with him and he took the time to understand our situation and make recommendations. We'll be back next year and appreciate his help! Highly recommended!

Very poor company to work with, all seemed good until they got me to invest with them, then…read morecrickets. Will not return your call or e-mail unless you act like you have more money to invest. Also, they invested my money in a security and I recnetly tried to take the money out, they told me I had to contact the company they invested the money in directly to get my money out. After going round and round with the company they said my broker needs to do the transaction, I contacted EA Buck and they have not replied back to my request for assistance in getting my money out. Also, I invested this money with them back in 2011 and when I went to try and get my money out it had only earned approximately 10% over the past 15 years. Terrible company and terrible service.

14 years my money has been invested here. i cant get a call back from anyone. Im getting a…read morecomplex.

So much for shared branching at this credit union. While my Credit union allows for other credit…read moreunion members who are with outside credit unions that participates in "Shared Branching" to do banking there, the Hawaii State Federal Credit Union only does shared branching if you have an account with this bank. How is that shared branching? I needed to just cash a payroll check or deposit it into my credit union, only to be told that I can't because I'm not a member here, but they do participate in Shared Branching with other credit unions. Doesn't make sense!

Came here right before they closed to do an ATM withdrawal. I didn't want to be the type of person…read moreto go in 2 minutes before closing, but the ATM was being serviced. As I realized the ATM wasn't working, it was too late to go inside as they locked the doors. Why would you service the ATM when the branch is closed? There were 4 people who needed to use the ATM in the 15 minutes that I waited. Doesn't make any sense to disable the ATM from being used when that's the only way to do transactions when the bank is closed.

Finance Factors saved me with a new mortgage so I could keep my family home. Thank you for rescuing…read moreme when I was in need.

From the owner: Finance Factors has been providing financial services in Hawaii for over 70 years. Finance Factors…read morespecializes in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC.

Usually, we have a yearly view of our accounts. Well it's that time now. I've been using Morgan…read moreStanley under purview of Jimmy Bennett. He has extensive experience at New York Stock Exchange and a technique which makes sense. He handles millionaire accounts which speaks for itself. He's grown my minuscule account and grown it. My friend is quite happy with her account! $1.1 million to $1.5 million within a short period despite market going up and down drastically. I prefer to put most of my money into investment versus banking interest rates of .04%. I'm at 9% on my accounts. My money is working for me and ever so grateful for Jimmy who is honest, personable, and hardworking in the wee mornings. If you really want someone to grow your money? See Jimmy Bennett. I referred lots of families and friends who are quite happy and love the excellent services and any questions about their accounts, and/or trends in the market. Call Morgan Stanley on Bishop Street....

Well, I have the top Wealth Management team managing a portfolio running between 825K and a whole…read moremillion buckaroos so yeah - I Morgan Stanley!! This is generational wealth in the sense that my Grandparents lost everything in the depression, left a little portfolio to my 100% Scots mom who squeezed every last penny until it begged for mercy and left almost 825K to me. In the meantime I paid almost 100K to re-roof my domicile in 2016, got through the Pandemic unscathed, just loaned 20K to my oldest daughter to buy her first home with her domestic partner (in Vermont) ... So yeah, I recommend Morgan Stanley.

Jabcx? Really? All of it in that one fund. With a 1.6% expense ratio and a back end load fee for…read moreselling? Criminal

if I could give them a zero star, I would, but one is the lowest so here goes. My father passed…read moreaway a few months ago, and had a modest sized investment with Ameriprise in Honolulu. My mother was the beneficiary and she decided she would like to cash my Dads money out. So I took my frail 81year old mother who walks with a walker and has shortness of breath, down to the Ameriprise office at 1585 Kapiolani Blvd and spent two hours filling out the required forms and providing them with bank account info so the money could be directly deposited. After a two week wait, we find out that "something happened" and "we don't know why" but the money was reversed and taken back by Ameriprise. No explanation given, no phone calls. No emails. So where is the money??? No one seems to know or have answer. Not surprisingly, Ameriprise is keen to take your money but not so much to give it back. This is the last company id ever trust with my money and would never do buisness with such a bunch of dishonest investment brokers.

Customer service here sucks. Literally all I needed was to convert my $20 bill into $1's. We were…read morein the process of making a money lei for graduation and was sadly short $4 bills. Being that I live literally walking distance, my son and I decided to go into the bank to make change. The front door is locked due to obvious reasons. It's a sketchy area with numerous homelessness. However, upon waking in with no greetings, I was asked what service I was needing. I simply explained that I just needed to make change. The teller asked if I had an account. I answered no. He then says he will need to ask if it would be ok. So my son and I waited. He comes back and says that because we don't have an account and the bank "doesn't have enough cash" he is unable to break my $20. Now, I've worked as a teller as a first time job out of high school & I know that's a bunch of bull. Thank goodness there was a kind enough customer waiting along with us and offered to break my $20. The thought of even opening an account with this institute after this experience would be a joke! Just because it's a sketchy area, doesn't mean EVERYONE is sketchy that walks into your branch.

From the owner: Finance Factors has been providing financial services in Hawaii for over 70 years. Finance Factors…read morespecializes in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC.