I would not recommend MBE based on my experience. My wife and I worked primarily with Ryan Reetz and his managing partner Kim Wegner, and the service fell well below expectations for a paid tax professional. We provided all required tax documents by March. And On 3/22/25, Ryan explicitly told us: "I believe we have everything to complete the return. We will get it finished before you leave." Despite that assurance, our taxes were not filed on time, and communication was extremely poor. After nearly three weeks of silence, we were contacted on 4/12/25 and told there was an issue with a $1,500 IRA contribution. Ryan incorrectly stated it was a Roth IRA contribution when it was, in fact, a traditional IRA rollover -- something later confirmed directly with Fidelity. Because we were already out of the country, which was relayed to Ryan, this delay pushed everything back further. We ultimately didn't receive a valid filing link until 5/6/25, and our return was accepted by the IRS on 5/8/25, well after the deadline -- despite having submitted everything early and receiving written confirmation that the return would be completed on time. The consequences have been significant. We were expecting a sizeable refund, which we were relying on. To date, the IRS is still reviewing the return, and we have received no resolution. Charging the full $895 fee under these circumstances feels unreasonable given the missed deadline, lack of communication, and basic misunderstanding of investment classifications. I'm sharing this so others can make an informed decision. If you value timely filing, clear communication, and technical accuracy, I would think twice before trusting MBE. read more

Over the last 3 years MBE CPAs has forgotten to send in my taxes, taken 9 and 6 months to complete my taxes, doubled my cost from $2000 to $4000, lost my personal data in a security breach, and never pick up a phone to ask questions. read more

Mbe cpas filed my previous taxes. Their accountant madr an errs in the submission. The irs assessed a fine. Rather than using their errors and ommissions insurance and directing my tax record, I had to hire a new accountant I could trust. I found someone who resolved my issue for a fair fee. Now my tax record is resolved. read more

Didn't give me heads up on when my taxes will be taken care of while deadline was approaching. Taxes done on day of deadline and gave me the scare. It had me questioning if they're going to even work on my taxes due to lack of communication. Rare to call me back even after leaving multiple voice messages and emails. I didn't feel seen and valued as a client. read more

Had an appointment which was fine. But on tax day I am told my taxes won't be done on time. I wasn't told this at the appointment. So was scrambling on tax day. And then billed $350 to file the taxes. Unacceptable. read more

Waited 20 minutes for my appointment and still wasn't helped. Decided to leave if no one respected me enough to be on time.

We just got our tax prep bill for last tax season and we are speechless. Same situation as last year, but we were charged over double what we paid last year.  30+ years of tax refunds from the IRS EVERY single year and NOW we suddenly get none? I guess all the different accounting assistants they now use to assist in preparing the taxes adds up to more than paying one CPA.  Never again, we are DONE with them. read more

I have used this location for preparing my taxes for 3 yrs and I will NOT be going back a 4th. Every year they have messed up one thing or another on my taxes. Every year I give them the benefit of the doubt that it will be better next year. This year was the last straw! After messing up my taxes and my sons taxes, having to wait over a month for the correction, then I find out today that they did not e-file my taxes but mailed a paper copy in. If I wanted paper copy sent, I would have done my own taxes! The communication and customer service is non existent. And then for the fee's that they charge for there mess ups and mailing my taxes, is ridiculous! Go anywhere else but here!!! read more

My friend has had John Halvorson do her taxes for 25 years and referred him to me. He was very helpful and referred me to the company's financial advisor, Michael Pruitt, who I was very pleased with. First consulations are free. I advisor was especially good at planning for me who is 62 and trying to balance multiple credits and debits. John Halvorson MBE CPAs jhalvorson@mbecpa.com www.mbecpa.com... 608.478.0615 Direct read more