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MBN Construction Group

5.0 (1 review)
Open 6:00 am - 8:00 pm

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1 year ago

They did a great job on my property. I would like to congratulate them on their professionalism and thank them for their speed and agility.

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HD Plumbing & Construction

HD Plumbing & Construction

4.3
(6 reviews)

We had a backup and Jonathan came out to resolve. We agreed to a camera inspection and rotor. He…read moretold us that there was a break in the line and that we needed to replace it. He told us it works be $25k. When we didn't immediately agree to get the $25k in work done (who doesn't get a second opinion for that much work?), he informed us that we had to pay extra for a copy of the video!! The rotor and "camera" cost us $749. The next day, I called him asking for a copy of the estimate bc I hadn't received it via email yet. He said that he doesn't give written estimates bc we might use it to get a cheaper quote from someone else!! We didn't use the water at all until we tried flushing once the next day. The backup was back, which wouldn't be too surprising if there was a break. We called a different plumber. He did another rotor and camera for $400. He didn't find a break. He also provided us with a copy of the video and a written estimate if we wanted to replace the cast iron. We watched the video. The pipe is in surprisingly good condition and there is no break. It's unclear what caused the backup. It's been over a month and there has been no further issues. I called Jonathan and asked to see the video showing the break or a refund of only the cost of the camera. He repeatedly *insisted* that he never told us that there was a break and that he only told us to jet the line. No wonder he refused to provide a written estimate. Fortunately, I had the payment receipt which mentioned the break. He then started to discuss not charging us for another camera if we hired him to put in a cutout. I declined and he said that he'd call me back in half an hour. He didn't call back. When i texted him late that evening, he demanded to see the video showing no break. Why does he want the video showing no breaks when he insisted that he never said that there were breaks? Maybe I should have sent it to him, but he had already gaslit me and now he was moving the goalposts. I told him I'd play if for him if he came over, but I wasn't going to email it to him. He refused. I told him that I'd send it if he sent the video showing a break. He didn't respond (this part was over text). I have no evidence that he even did the camera. His rotor job appears to also have also been subpar considering the backup reoccurred so quickly and the pipes are fine now that another plumber rotored them.

This company was recommended by a property manager and I was very satisfied with the service. I was…read moreable to get an appointment quickly. Henry did a great job installing our water heater. He also explained the warranty. He cleaned the area and moved everything back where we had it, he was respectful and professional. I contacted 3 other companies, but this one had the best value and they even offer a military discount! They had great reviews as well. Overall I would recommend this company!

MBN Construction Group - contractors - Updated July 2026

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