Of all the contractors I hired to update my late father's house, Renovation Flooring exceeded all…read moreexpectations. I had met with 4-5 different flooring companies that came recommended by Nextdoor neighbors, but after meeting with Jeff Roy, my mind was made up. As you can imagine, preparing a house for sale while still grieving a loss is not easy, especially when you don't live in the area. Sure, Jeff understands flooring, but he also has a sharp eye for detail and an understanding of real estate trends. He did not try to oversell, and in hindsight, all his advice proved to be sound. Jeff and his crew completed the work in less than two and a half days, working around the painters who had fallen way behind schedule. They removed the wall-to-wall carpeting on the upper level: one huge master bedroom, two smaller rooms, hallway, common area space, and stairs. The floors are gorgeous, giving the house a much needed facelift.

Very professional, high quality workmanship. Top of the line products with great customer care…read more John at Renovation Flooring was easy to work with and kept us informed on the progress of our project. Great organization at a great value!

Well, not sure why I see 2 reviews ...from the same exact person about ortiz remodeling. When they…read moredid my flooring they were honest, hard working people. The price was more then fair, I understand how much labor goes into work like this. I will definitely be calling them back for more work. Thank you ortiz remodeling! Edit* I am definitely not the ortiz daughter lol. I am 42 years old. I wish I was because then maybe I could learn how to do all this work myself! Lol look Debby I don't know you but you really seem to say alot of negative things about them to get attention or idk maybe trying to get free work. I'm not here to argue with a childish elderly lady. ..but hopefully you realize you are in the wrong. The ortiz's are very sweet people abs they have A TON of people to back their work. You are the only one I have seen say anything negative about them. I really feel for you and I hope you are not the type of lady I am thinking you are...I also hope no one else believes your trash talk. Get a life.

Oversprayed paint on our concrete, brick, roof, roof shingles, and solar panels. Our new gate…read morewon't close after one week, fence is completely coming apart after one week, no show April 24, 2025 to come fix fence, gate, and clean up overspray on concrete, brick, and white dog door in back. Altered invoices AFTER paid in full to include $150 to remove one screw and a corner board from carport while having the ladder nearby, would have gladly paid $25 or $50 but not $150 but Leslie did this. Added another line item of paint $220. They still owe us $1150 for the overpayment which we thought was for fencing but was for the discount they gave us due to the job being around $12,000. Even though they advertise on Yelp, Nextdoor, and HOUZZ and other apps that they are a General Contractor, they are not and in Okaloosa County and the state of Florida they are NOT licensed to do siding and failed to put flashing on our new siding so insurance will not take off the "red flag" until it is done correctly. Exterior doors, structural repairs, roofing, new electrical, is not allowed in Okaloosa County. They are a nice couple at first, they want the job and the money but if you tell them something is potentially wrong or even ask questions about your project, they go into defense mode despite the evidence. We even asked Leslie if a permit was required for the fence she said no and that is correct, but a permit is required for the siding they put in and they did not pull the permit. Mr Ortiz cut a pipe in the back by the back master bedroom and bathroom and it flooded the next day for nearly one full week. We did not blame them only asked if they knew where the water might be coming from inside since the pipe in the middle of the house was disturbed. The overspray on our roof shingles and solars panels is something TIMMERMAN ROOFING, who came out to inspect, has never seen in their many years of business. A total disregard for protecting our roof and we had no idea until our neighbors brought it to our attention. Leslie refused us 3x to come clean up the overspray; they charged us for pressure washing $200 and as you can see in the photos they never did the tops of them, they are still filthy but the guys who did it before just used a ladder but Leslie charged us anyway. And they DO NOT GUARANTEE THEIR WORK/labor AS ADVERTISED and are NOT GENERAL CONTRACTORS as shown in their company photos and titled Advertisements. We do not recommend using them at all.

Steve and his crew did amazing with installing backsplash. Fair price and friendly team. Fast turn…read morearound time.

we had a horrible experience with the owner Steve and his crew. Very unprofessional and…read moredisrespectful towards my husband and I even with our daughter around. Our cabinets were scratched and not installed properly, our sinks and bathtub were not caulked. our applIances were scratched. Our fan was not installed properly. My daughters closet door wasn't framed properly so it doesn't close and they had people over while working who weren't a part of the crew. Please be careful.

I had a great experience working with Deana selecting new flooring for my house. She provided…read moreexcellent selections balancing budget and style and after the install, the product looked great in the house. Excellent customer service and followed up to make sure everything went well. It is also great to support local businesses. I totally recommend Deana and Carpet One.

I really wish there is a way to make separate ratings for the business' sales people and their…read moreinstallers, because they are like night and day. The sales people would have earned 5-stars, but since the installers are part of their business, I have no hesitation rating it 1-star. I was deployed to the Middle East in support or Operations Iraqi Freedom and Operation Enduring Freedom, when my wife went to Carpet One to have our house renovated with new carpets and install tile and hardwood flooring as a surprise for me when I returned. She told me the sales folks were really friendly and knowledgeable, and they were patient with her until she had finally made her decisions. My wife was thoroughly pleased with them and felt confident she was going to have first-rate installers install everything professionally. Oh, how wrong she was to assume that. As I said before, I was deployed at the time, so I wasn't around to oversee and quality check the installers' work, and I think they thought they could pull one over on my wife and do a half-ass job. At first, my wife thought after all the installation was complete that they did a really good job. But after some time passed, and the excitement of having new carpet/tile/hardwood flooring installed in our entire house passed by, she began to see some flaws. But she didn't see problems that were that big of a deal. When I finally returned from my deployment and settled back into routine life, I began to notice some serious issues that even I - at the time, completely ignorant of all types of flooring installation - knew were unprofessional, sloppy and lazy work. Here are just some of the problems I found (I'm sure there are quite a few I'm forgetting): With having new hardwood floors, the installers had to put in quarter round moulding at the baseboards. The problem with that was they didn't cut them to correct sizes, and didn't even use "returns" where it terminated at locations like doorway jambs or middle of the wall. If you aren't sure what moulding returns are, please see the following website: http://www.homedepot.com/c/molding_how_to_cut_crown_molding_with_a_miter_saw_HT_PG_TH. What quarter round they did install, they didn't fill in the nail holes, let alone even caulk or paint it. At our back door we began to see water damage to our hardwood. We had someone come out from the store, but their lame excuse was that we had a leak from our door and it wasn't their fault. They didn't listen to us when we said we didn't have any problem before having hardwood installed. Our kitchen/breakfast room have tile, while the living room has hardwood. The installers used a strip of wood to cover-up the seam between the two mediums, but they didn't sit in flat, nor even cut it to the right size. As for the rooms we had tile installed, I have found numerous places where they didn't cut the tiles correctly, got grout on the baseboards and they didn't seal the tile grout. And it really pisses me off that these idiots didn't remove the baseboards' old caulking prior to installing the tiles and sealing them with grout. Now one can see caulking sticking out from the grout, but if I tried removing it, then I would pull grout out also. All in all, it is the lack of quality these lazy, non-professional charlatans demonstrated to us that has caused me to learn DIY for everything inside and out for our home (plumbing, electrical, flooring, etc), and I now refuse to hire any more "professionals," because I have learned I am the only one who really cares to do the job right in my house! Final words: If you know how to install carpet/tile/hardwood, then I would recommend you stop by and see the sales folks, because they really are nice people. If you need installers, then steer clear of using Carpet One's folks!!!

Habitat Flooring did an amazing job for us, transforming our home from a dull vinyl flooring to a…read morevibrant real hickory floor. They are the contractor I wish we could get for every project. They provided a schedule and performed everything as promised. This company provided us a timely, quality project for the less money as other local companies here in Panama City. I highly recommend using them. We started shopping for a company to replace the flooring for our house in March. We searched around and started with two flooring companies. These companies we started with were very kind and would tell us they would come to the house the same day as our call. However, both companies took a few days to get to the house. After which we did not hear from them. We had to call and ask when we would get our quote. The one company took 3 weeks to write the initial quote. But at least it was detailed. It contained a breakdown of the work per room, itemized with material & labor. After this initial estimate, we asked to change some rooms from carpet to wood. But we never get the second estimate. So we decided to try the other company. We were finally ready to sign a contract, partly based on the other company being part of a larger national chain. Keep in mind, this took two months working with both companies to get to this point. It's now May. But when they sent us the contract, it only specified a unit material price for carpet. There was no detail of the rooms in our house, no labor, no information about hardwood flooring that was half of the area of the house. They added over a page of clauses to the contract. The contract clauses spelled out all of the things the company was not responsible for. Specifically, their clauses meant that for any reason the flooring did not turn out the way we liked, it would be due to the conditions of our house and not their responsibility to address. We called and talked to them, asked them to provide more specifics about the work to be performed, and asked what we could do to minimize any problems from our house. They never sent any more information or contract containing any more details. It was at this point we decided to look again for flooring and glad we did. We found Habitat Flooring. They answered us back promptly. This was the first company not to say they would see our house the day we contacted them. Instead, we were given a date that someone would be in the area. At the time, their work was more than two hours from our house. Within a couple of days, they came to the house. Then we were given a date to expect the completed estimate. That too was sent within a couple of days. The entire project, we would get a date and the work would be done. They usually would finish a day or two earlier than anticipated. Everything was completed as scheduled. Habitat is flexible about requesting changes during the project. For example, I decided to do some of the work myself. They allowed me to do this and took it out of the final bill. They were clean, prompt, and did a beautiful job transforming our house. We are pleased with the final result of flooring.

After reaching out to so many people to sand and stain my hardwood floors with no response back, I…read morecame across Habitat Hardwood Floors and I'm so grateful. Derek responded quickly and was over to our house to take a look at our floors. We got on his schedule, and he was even able to start our job a week early. He has kept us in the loop during the entire process, and has explained thoroughly and answered all questions. We have been so pleased with his work, and he has made my floors look even better than before. We have hardwood floors from the 1940's and they are why we bought our home, so we were very nervous deciding on someone, but will now not let anyone else work on our floors as long as Derek is around. You won't regret reaching out and having Derek look at your floors!

Austin Bowen, the GM, came to see the project, kitchen and office floor. He was professional and…read morefriendly. I had a bad experience with a previous person from another company and perhaps was a bit dubious but he reassured me that I would be happy with the job. He was right. I was impressed that he stayed in touch. Other companies do a great job selling but then abandon you leaving you to work out things with the crew. He kept in contact and came to the job site to check on things. The crew was respectful and professional, Rafael, Felipe and Jorge great guys. Yes, I recommend this place.

From ordering to installation, Carpet One was phenomenal. Chris answered all questions, kept in…read morecontact during the installation, and checked on the floors during the process. The floors turned out spectacular. They also had the best price in the area.

Stone Medic has done an excellent job on cleaning, polishing, resealing* then buffing our floors…read more Roger Carroll has also repaired some stains on the floor that are impossible to remove and brought it back into shine again as good as new... Roger Carroll's staff were also honest on not taking any valuable items that they see even if you are not around to watch them. For example, one of the staff named, Filipe* gave me back the money that he found in one of my closets while they are emptying my closet for cleaning, polishing, buffing and resealing.* I would hire this company again in the future. Highly recommended!

Our floors and grout look so much better than they did. Our grout was almost black and they got it…read moreclean!! They were very professional and considerate of our home. The cost for their service was less expensive than others.

William has been our go to handyman for nearly two years now. He came highly recommended from a…read morefellow STR owner and we have been extremely pleased ever since. Scope of work for us includes trim work, painting , wall & ceiling damage repairs, installation of new doors, wifi door locks, and general handyman tasks. We manage our Panama City Beach condo remotely from out of state, so having a trustworthy and reliable handyman is a must for us. His workmanship is top notch and he will provide great guidance in what actually needs to be fixed. The pricing is fair and he will make the extra effort to make sure we know our place is taken care of. Give him a call and you can thank me later.

I used Waves Renovations and Repairs numerous times. Great quality services and reasonable prices…read more Waves showed up on time and cleaned up after themselves leaving my house in perfect condition. Intelligent suggestions on the best way to perform their work. Very polite and my interactions with Waves was the reason I used them many times in the past and will continue to use this company. If I could give Waves 10 stars I would. Great service, fair price, on time and polite. I recommend Waves without hesitation.