I would never do business with this Company again. They were great when they quoted the work and…read moreinstallation was ok too, but they do not stand behind their work. There was a problem with both gates and I called a month after installation, was told to send pictures, which I did but no follow up. Called again a couple of months later and the guy I worked with had left the company, was told to send pictures again, which I did but again no follow up. Has been 10 months and now they tell me nothing they can do as warranty has expired and they are too busy to come out.

I never write reviews, but this company deserves it. They were great to work with. They weren't…read morethe cheapest but by far the most thorough and professional. Would recommend to anyone.

My Apex pool build started approximately June 2020 and was completed in September. Bottom line:…read moreAfter a year, I am very satisfied with the quality of my pool. Apex did a beautiful job. Additionally, Apex has exceeded my expectations in regards to fixing after-final -construction issues. Some Details: 1 Competitive pricing. Apex quote came in at the same price as other lower-rated pool companies and 20% less than similarly rated companies. 2. Apex has their own people. I experienced a consistent quality of work and predictable timetable. Each phase of my build project was handled by a different group of people. Every single person in every phase took pride in their work; were friendly and professional. Roddy Brown my construction manager 95% of the time answered his phone and provided clear answers to any questions. I called Roddy one day AFTER the build was complete. He answered the phone even though he was home recovering from a serious illness. On another occasion, I called the Apex office when it was closed on a Saturday. The office manager Julie, answered the call and helped me EVEN THOUGH SHE HAD COME IN TO CATCH UP ON WORK AND THE OFFICE WAS CLOSED!!!! WOW. 3. Another plus with Apex is that they are a paver contractor. It was easy to pick out our pavers because they use their parking lot as the paver display. Large sections of each paver type so that you can get a clear idea of what the pavers look like. Apex did an amazing job on our pool hardscape. 4. The pool build is a long process. The most agonizing part is the initial permiting that was at least 4-plus weeks. Nothing Apex could do about that. Many steps and many inspections. Apex provided a project sheet outlining each phase of the build process. Additionally, it seemed like they had good coordination with the local inspectors because we never had to wait too long to get and inspector in to review their work. 5. I got feedback from the local inspector that APEX was a quality pool company and seldom had inspection issues. He mentioned that another pool company was doing a job in our neighborhood and they had a long list of issues. Throughout the multiple inspections that were conducted, I think the inspector had one item on the punch list for correction. 6. After the build was completed, the last person I interacted with was "The Pool Lady". Her job was to train me on taking care of my pool. She came in initially to get the water chemistry right and to go through all the steps to keeping my water and pool in great shape. I think she did 3-4 separate visits. She was very thorough and helpful (I have never owned a pool). With her training, I was confident that I could do my own pool chemistry. A year later, my pool water is crystal clear. Based on discussions with other new pool owners the Apex Pool Lady was a star. She really knew her stuff. 7. Finally I want to reiterate the exception after-the-build response to questions and issues. I called several times with equipment issues (not related to Apex). I was shocked that Apex responded that same day multiple times. I think once I waited a day. I was pleasantly surprised with their response.

One of the worst experiences ever. We had a simple basic pool put it. We have a crooked drain that…read morehas never been addressed. Ray Charles could have done a better job. I will never have anything good to say about Apex unless they fix this. We addressed it over and over and got ABSOLUTELY no response.

Worst co. Ever... My fence looks like a roller coaster…read more They refused to help me.... Do not use this co.... Pass by if you want a good laugh... 10,ooo.$ on a corner property fir everyone to see...SMH

Frustration from the very beginning. This is a company that seriously has a problem in…read moreinstallation, repairs and customer service. The degree in issues started with a positive promotion via Home Depot and ended up with a huge mistake in signing the contract. Superior fence does not know how to install properly a gate and then poorly repair it's mistake. The customer service personnel add to the lack of concern and make no effort in remedy. I've called their office too many times with questions on installation, repairs and resolve.

This company turned what should have been a simple rebuild into a months-long nightmare. We hired…read moreSoFlo Tiki to remove a 17 year old tiki and rebuild it according to the approved City of Fort Lauderdale plans. The city's bureaucracy was already difficult, but SoFlo Tiki made everything worse. They tore the structure down, left the pole stumps sticking out as a tripping hazard for months and kept delaying the project with the excuse that they were "in the Bahamas working on other jobs." When they finally decided to show up again, they raised the price on the spot and demanded immediate payment without providing a revised contract. They created a brand new contract as if the original one we signed did not exist. Communications were unprofessional. John acted like a bully, insisting on payment even though they had been holding $2000 advance payment of ours since March and it was already October. He promised the job would be done in one week, it took two, and they left their trailer with palm leaves in the middle of the road long enough for the police to come and threaten to tow it. To make things even more questionable, when John demanded payment he gave us multiple different payment personal numbers that did not match the company we originally hired. In the end the final payment had to be sent to "Big Daddy's Tikis LLC," not SoFlo Tiki, just so we could finally get this ordeal over with. I would not recommend this company to anyone who expects professionalism, honesty, or basic respect for a client's time and safety.

Started off well, never completed the job disappointed was promised the completion of the…read moreinstallation and finishing touches many times never came back