Unsatisfactory customer service after payment in full for multiple services. Owner would not…read morerespond to multiple requests to correct specific issues with their work. They demand immediate payment and then disappear.

Our house developed a leak in the dining room area. I called Roof Top Solutions on Tuesday…read moreafternoon. They came on Wednesday and the job was finished by Thursday. I am so pleased with the swiftness of their response! I had called two other companies. One of them could not schedule a repair for two weeks, although they offered an emergency tarp service for $350. The other company never set up a time even after multiple calls to them. Quality of work done by Roof Top Solutions seems excellent, although we have to wait for heavy rains to see if the repair resolved the issue.

Try George at Murphy's Gutters and More BEFORE you buy new gutters or gutter guards! You'll be…read morehappy you did. He knows his stuff and stands by his work. We highly recommend him when gutters, drainage, leaks or guards are on your to-do list!

Quick, professional. They charged a bit more since they said it seemed like the gutters might not…read morehave been cleaned since the house was built 14 years ago (!!), but said it would be much cheaper for a routine annual or biannual cleaning. They didn't try to sell me on anything.

I set an appointment for this business to come and clean my gutters and also give me an estimate…read morefor new gutters. The crew gets to my home, rings the doorbell but doesn't wait to speak to me, they just got on the roof to to work. Once they were finished, I expected to speak to one of them about the job and the estimate, but once again they rang the doorbell and when I went to open the door they were halfway down the street. The biggest problem was that on the invoice they left on the door was an additional charge for respiking the fronts gutters. At no point did these unprofessional workers come and get me to discuss my options, they just "fixed it" without my approval. I spoke with the manager and she stated that her crew saw that the gutters on the front of my house we're hanging "they weren't " and that majority of the time when her crew comes across a problem on a house they just fix it and the customer is ok with the additional charges. REALLY! in what world when you're conducting business do you just tack on charges without the customers knowledge that they'll be paying extra. She then she goes on to tell me she can charge me half the price of the additional charge or have the crew come back out to remove the new spikes that they allegedly put in. Or they can come back out to my house and explain to me what they did and charge me full price. Oh and did i mention that when they put the alleged new spikes into my gutters they put new holes into my house. So, if they were to remove them I would have multiple holes in the side of my house that are exposed to the elements. This is by far the worst business that I have ever dealt with. Stay away from them by all means. UNPROFESSIONAL. The following day she called back and removed the additional charge. So for that they get two stars.

Skip these guys. Wanted to dig without even checking if the water was going to the street and only…read morecleaned 1/2 the houses gutters.

I had a complete roof replacement done July 3, 2019, on my ranch style home. The crew showed up at…read more6:30 a.m. and were working by 6:32 a.m. They worked HARD and efficiently. My yard was protected with tarps. The temps were in the upper 80's, very humid. I told the foreman the crew was welcome to use the garden hose if they needed to cool down quickly and I kept a cooler stocked with cold water and powerade for them. When they were done...my yard, porch, and driveway were so CLEAN. They ran big magnets through the yard and driveway to make sure all the nails were picked up, and blew the dust off the porch and driveway. It was spic and span clean! My roof....BEAUTIFUL! I have already referred them to several friends and it's only July 4th.

Few weeks ago, a contractor from Able Roof & Exteriors came to my condo unit on behalf of the HOA…read moreto perform what should have been a minor repair to the front entry door jamb. The damage was limited to the bottom portion (less than 3"), which could have been addressed with wood filler or by replacing it with a properly sized jamb section. Initially, I was contacted by phone by "Jacke" from Able Roofing & Exteriors and later by email from "Brian Rheinscheld" (listed as Director of Construction) to schedule the repair. After the contractor completed the work, I later inspected it and found the repair to be a makeshift solution that turned a small issue into a larger one. Instead of using a proper door jamb component with the correct dimensions and features (such as the groove for weatherstripping), the contractor assembled a patch using mismatched pieces of lumber - in a nutshell, the contractor concocted a disparage makeshift out of lumber in order to replace the lower portion of my door jamb. The result is not a proper door jamb and lacks the necessary features and fit. The repair is clearly inadequate, improper and disfiguring (see attached photos) and has created a bigger problem than the original damage. I contacted Able Roofing & Exteriors by phone and email, including reaching out to Brian Rheinscheld, to report the issue and request a resolution. I received no response; in other words, it was completely ignored. Based on this experience, one cannot consider this a reputable, respectable and reliable company. Proceed with any repair, project or construction work involving this company at your own risk and peril.

Requested an estimate from this company and they agreed to come out on Sunday at 10am. - they never…read moreshowed up. Should have taken the advice of the other people here on yelp. Dan then called at 12 and said he had two calendars and looked at the wrong one said he could be there soon. No thanks buddy. No wonder your reviews are so bad .

We are now at the point of litigation to recover a deposit we paid for a roofing job that was never…read morebegun. According to the contract we are owed a refund, but multiple messages to the company's e-mail and phone number have gone nu-answered. We did hear, briefly from someone claiming to be a "project manager" who said he would try to secure a refund for us, bet, then, he, too, stopped returning calls and will not answer. We have now filed a formal com plaint with the Ohio Attorney General and with the Better Business Bureau ( whose "A-+" rating apparently means nothing), and we have consulted with an attorney. The attorney informed us that the company has a multitude of law suits against it from other customers who have been similarly scammed, and that there appears to be a pattern of settlements that subsequently go un-paid by the company. I also encountered two of the company's former clients who actually did have work done, and both expressed dissatisfaction. On those occasions when the company does do actual work, they apparently sub-contract to the lowest bidder, and the work is done without any oversight from the company. I am wondering if a class-action lawsuit may be on the horizon.

Kevin is fantastic. I had him install gutter guards on my whole house a couple years ago and when…read morewe had a problem later due to some roofing, he came back and fixed it. He also installed a new downspout at higher capacity to stop some overflow problems we are having and it works beautifully. Everything is well done and at a very reasonable cost. I highly recommend this business!

Kevin at Arrow Gutters was very responsive to my service request for a quote on gutter replacement…read more He responded immediately, had a quote the next day and gutter replaced the same week. Quality service, fair pricing and attention to detail. Great job, Kevin, I will be using you for my gutter guard replacement as well!