First let's discuss the reception staff. They have an air of indifference, and condescension. The aloof greeting one receives is cool enough to give you a cold. Much improvement is needed here. For the most part the MA's are awesome. Save one, who shall remain nameless- time will expose her for her unprofessionalism, and rude treatment toward the patients. These folks usually self weed in a matter of time. I am patiently waiting and watching. Now to the doctors. I am sure most of us have a doctor we are comfortable with, and feel we are well cared for. In this practice, I know of two who are very dedicated to the well being of their patients. Dr Mikal Smoker is amazing. She is never short on time, actually listens to her patients and respects the fact that they know their bodies better than anyone else. She is professional and personable. She provides details and makes sure her patient understands not only what is going on, but what is the cause, and how the treatment works. This doctor is hands down the best physician I have ever seen, I can only hope time, wear and tear doesn't diminish her quality of care. Dr Katherine Kraft is amazing. Again, never short on time, respects her patients and actually listens to them. She is unassuming and waits for pertinent tests and exams before she decides what the patients needs are. She too is professional and personable. Another of my favorites. Please note this post is not intended to take away from the other docs, it is simply to identify the cream of the crop and rate them. The business gets a three because of the other issues mentioned. Their billing practices are horrible at best. If you are seen in June, you can bet you will not be billed till Feb the following year- yes it is that bad. read more

So the other and only review of this Practice is from 2014. My suggestion is to give them a chance. I started here thinking I would live in Edgewood and have Commuted once a month to see Lauren Montonya M.A.. She listens, is kind (even if I shed a few tears), takes as much time as you need. She won't hesitate to find the answer, order tests or refer you on if needed. Now the conversation about the office staff. The young lady at the front desk has been there for most of my visits, is very kind and knows her stuff. Billing, well they are super nice and do get things taken care of. Insurance can be hard, so be patient. The Schedulers are always nice and have always taken the time to find my right appointment. It is a very busy little practice but remember they won't rush you through, so if you wait a little bit keep this in mind. My health isn't great at all and I appreciate finding someone who understands, listens and truly cares. I am thankful for this. I have experienced many Doctors who are less than kind, so this is truly appreciated. It's not a perfect Practice, but it is a good one. Hopefully after this review I will still be able to make an appointment with her. :) read more

Terrible place! My experiences with this place were awful. The staff was rude and showed no care whatsoever for my health. After being told I needed surgery, it literally took hours on the phone to get a simple referral to a surgeon. I was repeatedly put on hold for 30 or more minutes, my calls were dropped, I was told my calls would be returned and they were not. All of this while I was very ill. I couldn't switch doctors fast enough. I would not recommend this place to my worst enemy. read more