Poor customer service, poor workmanship. Your charter is working with and for people with limited capabilities. You are falling very short of this goal. read more

Charges double what everyone else charges. Will not reserve equipment so drive down from Tennessee and keep your fingers crossed that it "might" still be there. NO THANKS read more

I needed to replace my husband's broken nebulizer today. He has severe COPD and needs breathing treatments several times a day. Nebulizers do NOT require a prescription. I called several different places today and was told that I could purchase one without a prescription. When I called McAbee to check on one, they assured me they had one in stock and I was quoted the cash price cash. But once I arrived in the store, they refused to sell me the nebulizer because I did not have a prescription. I advised them that one is not required for nebulizers but they just said it was their policy. Well their "policy" just cost them a customer as well as a bad review. I would NOT recommend this place to anyone! Steer clear, poor customer service here. read more

I purchased a mobilizer fir 149.00 plus tax and a bedside table from this company thru the manager , the receipt said refundable if returned in 30 days with no use. I purchased last Wednesday Jan 16 after taking my father to the doctor , around 4:00 pm. That night I got a call from hospice that they were coming out to evaluate my father and that if he needed any equipment they would supply them. So we left the equipment in our van until we knew if hospice was admitting and if the equipment we purchased would be provided, he was admitted and they delivered the equipment that day Jan 17 th. We took the equipment that we purchased from Here back with receipt without being used and the manager would not refund our money , we were told to come back to talk to owner tomorrow and we told her that the receipt says within 30 days and without being used, my father never even touched the equipment , it was left in the van to be returned and they will not hold to the word. I called back and told the manager that if they did not refund then I would call Medicare and Better Business Bureau and she hung up on me saying that I threatened her, how is that a threat ? If owner does not refund our money than I will turn them in also to hospice, Medicare, Facebook, BBB, and social services since my father is on a fixed income and anyone else I have to stop this sort of treatment to people , the manager is very rude there. Today is Jan 24, 1 week since purchasing items and with no use, as said on receipt !!!!! read more

I ordered a lift chair for my 90 year old mother from McAbee with the help of Patricia. Being 90 my mother doesn't get out much so we did it without her sitting in the chair. It was the top of the line chair and Patricia agreed we should get the small/medium since she is around 5'3". The chair came in and it wasn't comfortable for her. After the fact, we were told by McAbee that the chair back doesn't come up as straight as their other chairs and you can't go by the size recommendations. I have no idea how they expected us to know those 2 things about the chair. While they did give us a little discount on he restocking fee, they told us after the fact they wouldn't give us the same percent discount off the new chair as the original. Through out this Patricia was pretty useless and in speaking to the manager Andy, he would take no responsibility. They are supposedly the experts on the chair but didn't give any pre sales support that led us to the right chair and then blame us for not knowing. Andy told me "I should have known". read more