I called about having a security system placed. The sales rep was very knowledgeable and friendly…read moreand had an appointment set for 2 days not weeks. They did such a good job. They showed me how everything worked and to call them immediately for any questions or issues. I would definitely recommend.

From the owner: AAC Security Systems offers cutting-edge technology solutions for all your security needs. From…read moreadvanced security cameras and gate systems to CCTV and audio/video setups, we provide comprehensive low voltage wiring services, and access control to keep your property safe and connected.

Vivint is HORRIBLE! Do not use them…read more They will not respond to maintenance issues and will insist that your equipment is outdated and you have to upgrade. When you try to cancel, they will offer you 1,000 options and after 1 1/2 hours, will finally accept your cancellation. But wait, they will continue to charge you insisting that you never requested a cancellation, even with email proof.

These people are scam artists!! My elderly mother was moved to assisted living. When I listed her…read morehome for sale I called to cancel their service. They continued to auto bill her and take money. I have called them five times (10 months later) they stopped auto billing but continue to paper bill and charge her. This is an elderly woman with dementia. I will be filing a complaint with the Alabama Attorney General Office as they are exploiting the elderly. Do not use this company!!

Mark is very precise in his lock management and does and excellent job. Highly recommended.read more

Went to Locktec to have a new car key made. They had a shell in stock and were able to get a new…read morekey made quickly. They were able to transfer the electronics in the old key fob to the new key so I didn't have to wait and pay for a download. I was in and out in about half an hour. Randy did an excellent job at a reasonable price.

The technician was friendly and helpful. He replaced my door lock and cut new keys for the door.read more

Great service, great response time, awesome customer service. Rich did an outstanding job in a very…read moreshort time frame, he is an amazing technician and very friendly person. If I ever need your services again, I will ask for Rich specifically! My message to anyone contemplating using this service is... do not hesitate they are outstanding!

I have called on at least five separate occasions and updated my payment method and they are still…read morecharging the old one. I can't get ahold of customer service during their open hours now. I am about to cancel my service all together and find a new company to go through.

Horrible company to work with, their products don't work as intended, and it's about impossible to…read moreget out of the contract. The worst part, they don't even care. I'm not sure how they still exist as a company. Everywhere you go they have less than a 2 star rating, and for good reason. This company needs to go bankrupt. I've been having non stop issues with their crappy fire alarms, cameras that don't detect properly, and a doorbell that doesn't ring ..total and complete waste of money, and they refused to send someone out to address the situation, despite me telling them multiple times this cannot be fixed over the phone. Oh, and they forced me to purchase the more expensive console despite them knowing it wouldn't ring when the doorbell is pressed, without them disclosing that issue. Complete and utter incompetence, joke of a company. Furthermore, they also have a nasty reputation of treating their third party companies who actually install their crappy products with zero care or appreciation. Just read their reviews..nightmare situations of their third party installers nearly dying because of the way their systems are set up, and they refuse to cover any medical bills or provide insurance, and will not pay for home damage/repair bills because of faults within their systems - just a downright evil company to work with. They deserve bankruptcy..

Great and timely service. The staff is very responsive and kind, recommend to anyone.read more

Needed additional TV coax installed. Halo crew arrived quickly and performed the work in a…read moreprofessional and courteous manner.

All was good until after the job when a couple cameras had issues. When the issue was brought up…read morethrough email I was sent a product manual for the dvr and told to refer to a certain page but that did not solve the problem. After that I was ghosted with no response on multiple calls and an email. I would say you should ensure all issues are resolved before they leave because you're on your own after that.

From the owner: Shaffer Security Company LLC Provides Alarm Systems, Audio and Home Theater Installation, and…read moreCentral Vacuum Systems around the Alabama Area. Shaffer Security Company LLC - AL Lic# 971

BEWARE of XFinity / Comcast! Signed up for Internet service @ $60 per month. Several months later,…read morethey DOUBLED my monthly bill from $60 to $124. Never received prior notice of this insane increase. Called multiple times regarding the matter. Each time, I was "referred" to someone else. Finally talked with a rep who said a mention of the increase was on page 3 of statement. Never received statement. Then I was told that I should look up my account online "every" month to verify my monthly bill. I was told that bc I was an existing customer, they could sign me up for SAME svc I was receiving at $60 for only $105. BOTTOM LINE: If u use XFinity/Comcast, read ur paper bill thru page 3 snd/our check ur bill monthly online so u will know if ur bill will also double. Bye XFinity!

Okay so I called Sunday about my cable being messed up. This company is a joke I just found out the…read moreentire apartment complex has the same problem. You see the problem with these big companies is they don't care about the costumer all they care about is money. So that they can pay these big dummies that run the company a big salary So you when I called they knew what the problem was. Xfinity is a fucking joke.

Wow!! 5-years ago, we had a professional security system installed and one camera quit on us, the…read moreinstaller kept coming up with excuses on why he couldn't come back to fix it. After 6-weeks waiting on him, we called K&K. Within 2-days Esdras was on site and had the camera fixed within 15 mins (the power cable was chewed through). Plus, Esdras is going to upgrade our system and add an additional camera ... much much cheaper than other estimates or buying a new system. Extremely pleased!!

From the owner: Meet K&K Audio Video: your professional smart home service provider. Locally owned and operated in…read moreBrownsboro, AL, we are a reliable home automation company that serves residential and commercial clients. All of our services, from surveillance systems to networking, are priced affordably and competitively for your consideration. Instead of taking chances, go with a dependable, responsible company that is fully licensed and insured for your peace of mind. We have over 17 years of experience and perform everything from security camera repair to home audio installation. As your friendly neighborhood home automation company, we offer detail-oriented workmanship and punctual service times that won't keep you waiting. K&K Audio Video was founded in 2018 and serves the community of Brownsboro, AL, and all neighboring regions. Our company operates with honest business principles and clear, sincere communication. What is our company mission? "At K&K Audio Video, LLC, We Provide The Highest Quality Work And Customer Satisfaction." If you have any questions or concerns, our prompt customer care will be there to assist you. Our knowledgeable team members will help you with your home theater or home security services with efficiency and expertise. Bilingual services are available and we are happy to provide you with a free estimate. Give us a call now.