Ryan always explains any of my inquiries in "layman's terms" so I understand what policy states and…read morewhy. If there are changes to laws that affect any of my policies, he fully explains and gives a heads up if there will be any adjustments or price changes. Payments are easy to do online or with app, if you are looking for someone who will literally end over backwards to assist you, get you information and quotes as well as explain or breakdown policy coverages, Ryan is your go- to! Several of my family members entrust their business to him.

Ryan has been my agent for the last 8 years. He is very professional and ethical in the running of…read morehis office. He is very knowledgeable in all products he services for his customers. He has trained his staff to provide the same ethical and professional standards he exemplifies himself. Each team member has gotten to know me and treated me like a valued customer. I highly recommend anyone looking for an agent that will keep your personal interest in mind while provided an excellent product to give Ryan and his team a chance.

I have been doing business with First bank and trust of Virginia for over five years with…read morepurchasing of numerous homes and they are very creative with financing and Customer Service.

I live in Northern Virginia and Bank of America is one of the big ones up there . Their online…read morebanking is phenominal! The highest rates on rewards (depends on your bank balance). For online shopping for example I get 5.25 % back in rewards. For grocery stores I get 3.25% back. I can move money around easily as well as scheduling bills to be paid. Awesome!

I would give them a negative 5 star rating if I could. I have never in my life had such poor…read morecustomer service. 2 times in one day I waited an hour for someone, anyone to answer the phone. We reported identity theft and a fraudulent account was opened I. our name. Trying to get the account closed out has been a joke. No one answers the phone - EVER. I wouldn't use this bank if it was the only one available

Best guy in town for home and auto. They explain everything and take care of you. I'll never need…read moreanother agent.

They use to care about customers who have been with them two decades. They don't seem to care about…read moretheir loyal customers anymore, so I switched.

I tried to exchange a roll of quarters for a $10 bill, and I was refused because I am not a member…read more The manager was very rude about it. I've she made me feel like I was breaking the law.

I have to be honest. When I first saw all the 1 star ratings I was surprised. But after my…read moreunpleasant and disheartening experience with Freedom First I completely understand. They initially touted themselves as the "neighborhood credit union" willing to work with the community and willing to overlook financial challenges to give their customers a break. It couldn't be farther from the truth. I been with them for well over 6 yrs and despite making more money and bettering my credit score I can't get a $200-$500 credit limit increase. Furthermore one of the officers suggested I close my credit card account and one reason given for the denial was because I had (less than $50) minimal balances on my other cards. Any financial expert would know that closing ones credit cards lowers ones credit score. Additionally credit card companies want to see continual usage on the card or they'll close the card for inactivity. Take my advice, don't count on Freedom First to help you improve your credit. They won't!

great office. Great people. great location. very helpful and knowledgeable with everythingread more

My experience has always been great. Mr Blevins and his team are helpful and respectfu. I am happy…read morewith my service and interactions with them. I continue to plan on using him and his team

Lillie made the transition of homeowners insurance for our secondary home from Erie to State Farm…read morequick and easy. Thank you for the wonderful service.