I had to have a tire replaced that was under a warranty. I ordered and it arrived the next day. I…read moremade an appt for 3pm for the tire to be replaced and balanced in addition I requested all the tires be checked for pressure. My car wasn't taken into the shop until 3:45pm. Then when it was done ~ 4:15pm, I asked the mechanic if he checked all the other tires. He said yes. When I drove off, the new tire had 37lbs and the other three were at 29lbs.

Careful if you're spanish and you come in here and have any questions about an inspection…read more No respect.

Driving our RV from TN to Vermont when *bang*!!! Yup, a rear tire blew right on the interstate…read more Limped it into Luzerne Tire and met with Mark and the crew. They were awesome, understanding of our dilemma and got us right in. 4 new rear tires - same day service and a great price! It's always a gamble when you drive into some town you don't know for an urgent vehicle issue. Whether you live here or are passing through, you can feel confident this shop will treat you right. We were definitely impressed. Pat and Mary-Grace Tennessee, USA!!

Called to get price on tires. Quoted for Hankook tires. Went the next day to have the Hankook tires…read moreput on. They put Prinx tires on instead of Hankook. Tried to talk to Mark the owner and he told me I had to talk to Laura the counter person. She started yelling at me and told me she never quoted Hankook, told me to shut up and was very rude! I was a repeat customer BUT NEVER AGAIN!! BEWARE....he's losing a lot of business!

Good place, good quality service and professional environment. Prices are fair and they have a good…read moreway of explaining problems to folks who don't know about cars.

Needed a new tire after shredding my tire on rt 80 today. Drove passed this location around 445 pm…read moreand seen it opened. I stopped and the man who worked there . Tire daddy himself was one of the nicest guys I've met. Even recommended me another local business to fix something else on my car. Really nice guy really good price. I will gladly bring my business back to this man. Thank you !

Walmart auto hazleton pa Have Spanish lady working Tells me to make Apointment on app.Doesnt know…read morehow to answer questions about auto care.March 2025 Doesn't understand English Tells me to look my problems. Up on app to.Wont be going there

Never anybody behind the desk. I always have to hunt somebody down no matter what time of day it…read moreis. Also they refused to change out my light bulb in my 2014 Kia Sedona. They told me they would do it. Then came to me afterward and said no it's to much work.

I called yesterday for a headlight issue. I was told to just bring my car in the next morning and…read morethey'd take care of it. Early this morning, I entered and the large "customer service" guy is asleep in front of a computer where he had apparently been searching for pizzas. After waiting a few minutes, I made a little noise to wake him up. Now he's just looking at me dumbfounded. I explained I was there to get my headlight issue repaired, and he replied that they might not have the time to fix it today. I had seen enough by this point, and I left with my car.

Very competitive prices on tires! Friendly staff helped get me what I needed at the right price…read more Waiting area is clean. Definately reccomend

The employees are friendly and professional. I needed rear brakes to get back home on Labor Day…read moreweekend. I got an appointment for Sunday at 1 pm, and scheduled online. The employees did not see the appointment and took multiple other appointments first. I don't want to assume they were ahead of me in any queue, but I didn't get brakes until Tuesday. I called several times to inquire because I was told that if they couldn't get to me on Sunday that they would get to me Monday. Monday was Labor Day, so it's likely a smaller crew was working that day. Employees may have called off at the last minute, too. Recommend management look into online scheduling system for gaps or glitches. I was given an accurate cost estimate. It cost $559 and some change for rear brakes (including rotors) for my 2019 Mitsubishi Outlander. The Labor costs seem somewhat standard--moderate to high cost. Parts are marked up, seemingly over twice the cost. This seems the norm in our post-Covid economy and current Presidential administration. Family members do a lot of automotive work, so I am familiar with costs. All the aforementioned being said, I am grateful to the Hazleton Firestone for getting me back on the road. Holiday weekends are always a bad time to need car repairs. I appreciate Reilly's professional demeanor, and clearly explaining everything related to getting new rear brakes. He was thorough in explaining recommended future services. Thank you for a positive experience!

Definitely not coming back brought car in on 5/5/26 for a/c issue while it was in rachel offered to…read moredo inspection due in July we agreed they discovered i needed muffler to pass inspection rachel looked in the area to get one for 2016 kia sorrento no one had in stock we googled it and found one she said when we get it we could bring the car back and they would put it on and finish inspection I was charged $500+ for a/c and inpection Time passed until we got the muffler I called on 7/21 made an appt for 7/22 for them to put new muffler on and complete inspection i was told by Rachel i would have to pay again for inspection since e it was more than a month ago she never told me that back in May Came in on 7/22 young man said ok for inspection but not the muffler we don't put outside parts on with rachel behind me on another register i told him that's who took care of me in May she turned and said she didn't remember me or that conversation so calling me a liar He asked for my reg and ins and I said well wait does that make sense if the old muffler is still on the car and it didn't pass the first time!! Needless to say I said forget it and walked out for the last time

Drove over an hour to this dealership to see a specific car, only to be told when we arrived that…read moreit wasn't even on the lot--and to make things worse, they had "lost the keys." Completely unorganized and a total waste of our time. The salesperson apologized and promised he would personally drive the car down to us later that day to make it right... and then completely ghosted us. No follow-up, no explanation, nothing. If you value your time and basic communication, I would strongly recommend going somewhere else.

Family run business. Go out of their way to help customers. Very nice selection of vehicles and…read morelenders.

Came to the house and rim looks like new. This was their second repair and I will always use themread more

Initially looked great but finish started to peel in areas after about a month. It still looks…read morebetter than before the work but expected it to last longer.