I was very excited to visit this place and buy a ring but the sales associate was so rude. She was…read morecondescending when I said I didn't have a boyfriend. She rolled her eyes. She was aggressively shoving rings over my knuckles while telling me to relax. Overall, not very welcoming. I would recommend going to heart and hand a few stores down!

The people who work at this store are extremely rude and like to embarrass their customers! I saw…read morethis store online and thought it would be great. I was shocked by the lack of customer service and rudeness. I would encourage you to look anywhere else for a Claddagh ring or any jewelry. I ended up not buying a Claddagh ring at all on my trip because of my experience with the woman at the counter. Wow!

We were on a tour and stopped in to look at some jewelry and Janice was amazing. She was so kind,…read morehelped us find the pieces we wanted and then sized my ring overnight. We arrived the next day right before closing and Janice told us she had planned in staying until we got there. Stop in, talk to Janice and buy some jewelry!

My wife was told to wait and get a Claddagh ring in its birthplace, Galway, Ireland…read more We went into a jewelry store on William Street which didn't have her small size and the prices seemed a little high for 9-carat gold. We then went to Lazlo Jewellers just across the street where they had a smaller size and the price was significantly cheaper. But best of all was the service of Margo who insisted it be made smaller so it wouldn't accidently fall off her little finger. She had this done within an hour while we took care of other arrangements. Thank you Margo for the GREAT SERVICE!

The sales representatives were extremely helpful in sizing and picking out a ring. I would…read morerecommend stopping in if you are ever visiting Galway!

Wow , what service, outstanding from start to finish.The Claddagh ring is outstanding, quality,…read moreweight, overall look. Looking at the beginning I thought mm bit more that I wanted to spend , but was the best decision to buy , quality over quantity always works .ordered on the 9th December, received delivery 18th December in the UK from Galway My sincere thanks to Hannah , Rachel & all the team at Claddagh Jewellers . You should be very proud of your product, heritage & service. Sent from Outlook for iOS

I was walking around Quay and Shop Avenue and looked at several different shops for a Claddagh…read morering. And, they seemed extreme, the "cheaper ones" were not necessarily Silver and almost seemed like Aluminum foil, and really flimsy. And, some of the other designs at other shops seemed over price, and too high for my price point. But, we walked around and went to several shops, and luckily stumbled upon this *GEM*. It was a little more intimate, and NOT as much like a. Conveyer belt/assembly line-like feel. My husband and I were the only ones in the shop, and the salesperson/shop attendant was very attentive and sized my ring for me. But, yeah it's a little bit "touristy" but I also feel like it's a meaningful memento to take home. Read more about the history and customs of the Claddagh Ring; and yeah no better place to buy a Claddagh Ring then in Claddagh!!

i can honestly say my experience with the staff of hartmanns was second to none ,…read morefrom the sales staff right through to the repair man , i have what can now only be described as a vintage watch, which needed new glass and a full service , i collected the watch today and couldn't believe it was the same watch it looks brand new . andis running perfectly so if anyone wants to have their jewellery looked after this in my opinion is the only place to go

From the owner: Through four generations, Hartmanns has provided the highest quality of service to the people of…read moreGalway and surrounding area. We are the exclusive authorised stockists for some of the worlds top brands such as Rolex, Breitling, Omega & Tag Heuer We also have the widest selection of diamond engagement rings in Galway, specialising in 1.00ct + diamond solitaires and perfectly cut diamonds by Hearts on Fire. We are also exclusive agents for Links of London

Reasonable prices and helpful employees. Lots to choose from. All the well known Celtic designs…read more Cute little place.

We purchased a ring in July 2024 for our daughters high school graduation present. Unfortunately,…read moreit was one size to big so we called about an exchange. Aideen was lovely and said an exchange would be no problem. We sent the ring via USPS on Aug 24, 2024 and after MANY, MANY emails, phone calls, and twice speaking to Aideen, still no ring. Its now April 2025. To say I'm disappointed and upset by this situation is an understatement. We work so hard for our money and to have 450.00 just taken form us is just sick. I will never understand why people are so devious and calculated and like screwing over good people. I wish I would have read some of the negative reviews before my husband even stepped foot inside to buy the ring. BTW-if you look at past reviews, they have ghosted customers in the past. Be warned!

Eating a fabulous meal at Dock 1 restaurant in Galway, one of the servers to come by the table had…read morethis beautiful compass necklace on. I really liked it so I complimented her on it. She happens to also work at a shop that sells the necklace and told my friend and I where we can get one. She even called the store for us and let us know there was only one in stock in sliver, hers that I liked was in gold. We walked over to the shop and ended up spending more time in there than we thought! Such beautiful jewelry! I almost changed my mind to a different necklace that said "Success" on it, but ended up going back to my original compass necklace which is what brought us there. My friend and I tried on various different pieces and really we could've spent all of our money here! Needless to say about 400 euro later between the two of us, we left. And she said that she would ship the compass necklace to me since I wanted gold and it wasn't at the store at the time. How fantastic! I was so happy that I could get what I wanted and I'll be eagerly awaiting it in the mail. It's important that I mention this is really a local flavor shop as everything inside is made by Ireland artisans. It's great to get authentic things while traveling rather than items that aren't made from the local area. And that it also supports those locals by spending money on their items. The doggie there is funny, kind of a ornery old bat but still sweet, she'd bark if she heard kids outside. You'd think it's fine as long as they weren't in the store but nope, keep it quiet kids! I pet her several times, so she was also very sweet. Stop in the store while in Galway! Pick up some small art, nicknacks, and especially some jewelry!! If you're able to get the Fexco Horizon card, definitely use the receipt here so you can get some of the tax back for your purchase - www.shoptaxfree.com

Great shop off the main drag... unique local pieces that you won't find everywhere else…read more Recommended to us by a local girl, so glad we found it!

Fallers went above and beyond all expectations! I have truly been wanting a Claddagh ring since I…read morewas young. Was back in Ireland for my 50th birthday a few years ago and, unfortunately, didn't spend time in Galway for that trip, though I had been there for previous trips so knew of the city's reputation for being "the place" for Claddagh rings. Many places we visited on the last trip offered 10K or very delicate rings but I needed a heftier ring in 14K to size better with my 6 foot plus frame. So, once again, returned to the states without one. Fast forward 3 years and my pending nuptials inspired me to search for the Claddagh I was always meant to wear. Saw their 14K men's Claddagh on-line and was familiar with Fallers as one of the preeminent jewelers for this classic design. President John F Kennedy received one of their Claddagh rings, in fact. Without seeing it on my finger to be sure it was the size and feel I wanted, I was a bit torn. I emailed to see if they had any pictures of the ring on a man's hand to get some perspective. They replied and said they did not, however, they went above and beyond to send me a few pictures of the ring on one of the male employee's finger to get a better idea. It looked just as I was imagining and so the deal was done! I received it in plenty of time before my wife and I got married and I have received so may compliments on it. Very pleased with the quality and service!

Don't buy from Fallers Jewellers. They have very poor service. I ordered a cake stand for a special…read moreoccasion on 28 August 2020, it delivered on 3rd September with clearly visible scratches as if it was already used, second hand piece. I requested for a replacement, which I was assured to get next week and I was asked to send pictures of scratches and return the previous one, which I did. I waited whole week, there was no sign of any status update regarding the request neither the cake stand arrived. I again reminded them for my request and they again assured for the same. The worst thing was I dint have any cake stand for the occasion for which I ordered it and I was still juggling with the email threads as my money was stuck. After reminding them up to a month , it arrived on 7th October.

This is hands down the best antique shop! It has absolutely wonderful pieces of unique jewelry. I…read morefound a beautiful engagement ring here when I was on holiday in Ireland and it's stunning. The customer service was the best I have ever experienced in the jewelry shop and the owner Phillis and Meghan made me and my fiancé feel like family. Don't miss Cobwebs!