I have been a patient since 2007. I originally went to Dr. Finan, since about 2012 I've gone to Dr…read more Swenson. I have had many struggles with my disease over the years, he has always been there to help. He even will work through a lunch so I can travel almost 3 hours for an appointment. He is assertive when needed and apathetic when needed. Will keep on making that trip to see him!

I have been at patient at Iowa Arthritis for many years. With the recent retirement of Dr Larry…read moreRettenmaier, I am now working with Dr Matthew Samec. I met with Dr Samec today who will now be my physician. He was familiar with my med history which put me at ease. He spent what I felt was a great deal of time talking to me and asking questions. He was so very patient with me as I shared issues about my med history I wanted him to be aware of. Dr Samec is experienced, thoughtful and caring. Working closely with Dr Samec is PA Laurie Hughell. If you are seeking treatment for osteoporosis or rheumatoid arthritis, I recommend Dr Samec and Laurie Hughell. I have trusted my care to this office for 18 years. I rarely write reviews but if you are new to the area or looking for a new provider, I highly recommend this team. Mutual trust must be the bedrock of a good doctor/patient relationship.

They gave my 18-month-old the wrong vaccines at his appointment. They gave him the HPV vaccine,…read moremeant for pre-teens, and justified it by telling me that they give it to younger kids in Europe... He was fine, and we went back it to get the one he missed, but this seems like serious negligence. Should have learned, I thought it was a fluke, but a few years later they gave my daughter a prescription for antibiotics that was stronger than an adult dose because they accidentally doubled it. We are now changing offices because we no longer trust the staff.

Mercy Briarwood; Love the office here! Staff is so friendly…read moreand knowledgable! Location is super convenient as well!!! Intersection of NW 36th and N Ankeny Blvd. the PA Brandon Mitchell is super thorough! They usually can get you in same day as long as you call ahead for appointment. They are open M-F 8-5. Which is pretty standard for a doctors office. They have no appointments from 12-1 pm for lunch. New patients are always welcome and they are great at working with insurances! Didn't think I would review a doctors office but they are a great group. Beautiful office with ample parking and new equipment!

This practice is very tastefully decorated, it doesn't feel like any medical clinic I've been in…read morebefore. Ms. McGinnis is so well versed in ideas to make gradual changes to my diet and lifestyle, I'm very optimistic I'll be able to eventually reduce my meds. The statins I've been on cause so much muscle pain. She is a great coach AND medical provider. I feel like she is my partner in my journey to really change my health and reduce my reliance on medications. I'm so happy I discovered this clinic!

Dr Young, 5 years ago referred us to their affiliate allergy center next door, and they said my…read moredaughter was allergic to everything, after a prick test. These people were NOT Board Certified from before 2018- until who know if they are now after their submitted my complaint to the Iowa Medical Review Board. Details below: I took my daughter here to see Dr. Etan Young for coughing symptoms. On the first visit, Dr. Etan Young did not use his stethoscope to listen to her chest or back, instead he listened to me narrate her history over the last few years (of her intermittently getting a cough that would not go away for a couple of weeks). He told me he did not need to listen to her chest because from what I had told him he was sure it was asthma and to continue using the ibuterol inhaler and recommended I get in with the allergy center. He said the allergy center was a separate entity managed through them. I set an appointment at the allergy center at that time which was ,"United Allergy", the same building and down the hall from where we were seen by Dr. Young. As suggested by Dr. Young, we made an appointment at that particular allergy center. They conducted a prick test and determined Emilie was allergic to everything (all grasses, trees, weeds, mold, dust mites, feathers, cock roaches ). They said we should start her on allergy shots right away. The first 2 round of shots were done in their office and after ensuring we could confidently administer the shots on our own, they instructed us to administer the shots to her at home and return for the new vials containing higher doses each month. Once we were made aware of my daughter's allergies, we made sure to do everything possible to make her less susceptible to coming in contact with these allergens as much as possible. (We purchased special pillowcase and mattress covers, paid for a deep cleaning on our home without harsh chemicals, had our entire homes ducts cleaned, removed all stuffed animals from her bed, bought chemical free products, and kept our daughter inside on high pollen days (there were many times she was not outside playing with friends because of her alleged expansive allergies. We were very fortunate that an encounter of the mother of one of Emilies classmates, Dr Young, 5 years ago referred us to their affiliate allergy center next door, and they said my daughter was allergic to everything, after a prick test. These people were NOT Board Certified from before 2018- until ?!, if they are now after their submitted my complaint to the Iowa Medical Review Board.

Saw Dr today, it went good nice and informative, waited to schedule surgery and had another…read moreappointment, they said the scheduler would call, never did, I left a voice mail twice, nothing they promised they would call back as I have another procedure scheduled, and needed o know today what I was supposed to do, I feel like I don't matter and may go elsewhere for this because if I have issues post op, will anyone call back.

I had a disappointing experience this year at the downtown location. I went in for a well women…read morewhich I was under the impression that would include a Pap smear. When I didn't receive the results, I contacted the clinic and the nurse said that I didn't have one because of my history of having a hysterectomy. What.... the conversations with the Dr. regarding this topic was you do still have them after a hysterectomy. The issue for me is the nurse should not have a say in my medical tests that's between me and the Dr.

I live just a few blocks from the WDM office. However, I needed to get in soon and was willing to…read moredrive 25 minutes to the Ankeny office. I was greeted with a warm smile by Susan at the front desk. Then Nancy took me back to the exam room and began the process for the reason for my visit. She was just amazing. She made this visit so easy for me. Then, after 25 years with this group, I had the pleasure to meet Dr Jennifer Booth. I can barely describe how kind and reassuring she was. She thoroughly explained my condition and how best to help resolve the problem. I wish there was a higher rating than 5. I am so happy I had the opportunity to meet your staff on duty the morning of my visit. Excellent every step of the way. Thank you so much.

Really got excellent care and I was in a lot of pain. Recovered well. If the seating is still open…read moreseating with treatment nearby he is violating hippa laws for lack of privacy and confidentiality. Any other person who is sitting waiting can hear everything... he's very kind . I have Medicare and a supplement . It always covers all of my chiropractor care. However I received an additional bill from them for around 900$ . I was a Chiropractic claims analyst. Didn't feel right. Staff said they had forgotten to have me sign a paper for paying these charges. These are charges that Medicare didn't cover. . Sounds strange. Providers I think are to accept what Medicare and supplements pay. .i dont derstand the need for another $900 dollars from me? When I started questioning they said to ignore it and since I didn't sign it I didn't have to pay. Wonderful chiropractor and staff. but after initial visits average time was 5-8 minutes per visit . Very effective treatment but no patient privacy and felt like I was in an assembly line. His care was great but not going back. Other chiropractors don't give u a separate bill to pay what Medicare didn't. Almost an extra $1000??? I'm not saying he's doing anything wrong. The hippa yes. But if I was still a nurse claims analyst I'd be digging a lot deeper.

I came here with lower back muscle spasms. I have been to over 7 chiropractors. A lot requiring you…read moreto come back again, or fixing you well enough that you are good temporarily & then need to visit. I told them from the get go, my goal would be to adjust what needs to be & be able to visit as little as possible. My lower back injuries were from high school, and not only did they asses it flaring up again - they took me through everything I needed to do to get myself adjusted & feeling back to myself again. They were super easy to talk to, work quickly & their hours are perfect to get in before work. Everything about my visit is wonderful, I look forward to visiting again, though, with their care, it won't be for a while!

When is an urgent care facility not actually an urgent care facility- that would be this joke of an…read moreoffice. 20 foot sign says urgent care, but you carry an injured person in and are told they requiring an appointment! This makes you just another doctors office. STOP THE BS and wasting people's time when they are in pain & need care. If anyone questions why hospital emergency rooms are used for non life threatening care- this office is one one of the reasons. Lying to the public and actually using a 20 foot neon sign to promote the lie, is rediculous and reprehensable. I will make sure everyone I know to take their business elsewhere. Clearly this is not a medical care provider that cares about people.

You "reserve" your spot online to guarantee spot to be seen. Then your force to sit another hour…read moreand half because they are so far behind. Why? Why make people reserve time knowing darn well your going to see anyone that walks through that door. Then ir staff gets an attitude when u ask what's taking so long.