Gary Paulson rocks! Was friendly, knowledgeable, and straightforward. I felt like he bent over…read morebackwards to get me best rate possible, and he took his time, didn't rush me, answered all my questions, and saved me both money and time. Daisy is another amazing agent at mid Columbia insurance. When I accidentally spaced out renewing my auto insurance, she was very persistent in her efforts to get a hold of me to let me know I had let my ins lapse. This was solely on me, and it should of been me reaching out to them. I am so grateful. Their customer service and wide array of insurances designed for every budget and need is the best I've ever encountered in my 45+ years of driving.

Called to get a quote.. they wouldn't even bother trying.. said they can't beat geico and to look…read moreelsewhere.. Don't waste your time.

As a young woman, dealing with insurance is always intimidating and daunting; but not with CWIA…read more REAL PEOPLE answering your phone call with the will to want to help. They are very honest and explain all of the confusing insurance terminology into simple relatable terms. I feel comfortable working with any of the agents there. Highly recommended.

Great company to work with. They get you the best available insurance every time. They make it real…read moreeasy to change or modify any of your policies and they are always available to talk to. Fully recommend speaking with them first if you you looking for new insurance or are thinking of changing your insurance. If you do call, ask for a guy named Chase. He's real personable and will work tirelessly to get you what you want.

Wouldn't have any other agent in the Valley. Eric Silvers ..... Top Shelf..... Top Quality!read more

This agency cost me money when I got into my accident. It's been nearly a week and the only answer…read moreI get is 1-5 more days. we are sorry. Well sorry doesn't fix the fact that I have a broken car for half a month AND NO TRANSPORTATION! No offered rental, no compensation. Each day I pay for a car payment and insurance payment that I can not use due to this office and it's companies errors. Despite numerous calls. no one will step up and take care of my situation properly. These morons can't even find my car parked in my driveway. I hope the car comes back a total loss so I can drop this insurance AND NEVER COME BACK! I'll also be looking into suing for financial loss due to their negligence. BEWARE OF ERIC! Your mailbox will be regularly spammed by his office trying to get you to come back in for more insurance. Not that it'll help you. Here I am after going to him to bump up my insurance AND IM STILL LEFT HIGH AND DRY WITH NO CAR! Go figure after I submitted this review and called other offices to transfer my account. HE FINALLY CALLS ME after calling into his office 5 times today. I told him to never call me back. This man only cares about his residual income. When I took that away, that's when someone started to care, and it's far too late already.

I already have referred your company. Shirley Blackburn is the best!!!! Thank you Shirley, for all…read moreyour help and information. Literally, you helped us a lot and being first time home buyers, we didn't know anything! We thought we were asking way too much questions and you were going to tell us to hush....=)

J. Michael Holmes really stood up for us. For the year we worked with him he helped steer us out…read moreof bad situations where he could have gotten paid, but we would have been stuck. He always put our family first. His experience, integrity, and strength were key in helping us close on time. The seller's agent was doing some shady/illegal stuff that jeopardized the whole deal and his fast thinking and integrity helped hold them accountable. He works hard for veterans and advised us in using our VA loan. He knew what to expect from the inspection, etc. If you hire J. Michael Holmes you will not be a victim of the real estate predators out there. He knows what shady looks like and won't stand for it. We wouldn't use anybody else. He truly examples excellence in all he does.

Rhonda at Optima Bookkeeping and Tax in Yakima has truly been an absolute godsend for us. She has…read morefreed up so much of our time and given peace of mind that our business is in compliance and we are performing well. I can't rate her services high enough, she is amazing. What really stands out is not just her knowledge and professionalism, but how much she genuinely cares. She takes the time to explain things clearly, keeps everything organized, and makes situations that feel overwhelming suddenly manageable. From bookkeeping and tax guidance to helping us straighten out compliance and business structure items, she has been incredibly patient, responsive, and detail oriented every step of the way. If you are a small business owner, self-employed, behind on paperwork, overwhelmed with taxes, or just need someone you can actually trust, I cannot recommend Rhonda enough. She has brought us peace of mind, confidence, and structure when we needed it most. Absolutely top notch service and an even better person. Thank you for everything you do, Rhonda.

Rhonda was patient with me and made me feel like I was a valued client. Thanks Rhonda for your help…read moreand I look forward to seeing you.

Honest, fast, very reasonably priced. Highest recommendation…read more My profile says San Francisco but I live in Yakima.

Personal and professional! Have had Yakima Tax Service do my taxes for years, starting with Don…read moreand now with Christina. They know and care about their clients and work for you.

My policy was expiring soon. So I started shopping around on the internet. American Family gave me…read morea rate I liked. Went into the office as a walk in. After reviewing my needs with the agent. I saved even more money. I was able to save $40 a month from my existing coverage. Got more piece of mind coverage than I planned on. I saved so much money I was able to finally afford coverage on my second vehicle. After adding it I Still saved money. I am glad I switched insurance to American family. I can see myself with this company longer than six months.

I will be looking for another insurance company. I do not recommend this company at all they are…read moresomewhat friendly while you are paying them your monthly bill, but after you need to file a claim, they become rude and unprofessional. I live in yakima washington where we had over 3 ft of snow in febuary this year, i have a valley where my roof meets, and a flat patio roof that ajoins to it. The flat part actually sloops back there is a breathing pipe that sticks out of the roof in that valley. There is a hole around where that pipe come out from the roof. First the inspector is very hard to get ahold of to set up a time for him to come out and look at it. And after i do set up a date he calls that morning and canceled. Then tells me hell have to get ahold of me to reschedule, again hard to get a time set up. Finally get a time set he doesn't bring a latter then tells american family insurance there is no way that whole was caused by the snow. Me and my contractor was on the roof 2 yrs ago doing maintenance on the other side and he checked the roof for wear and tear and we did not see that whole then. My wife and I did not notice leaking from under that portion of the roof until febuary 2019 after we had that huge snowfall. American family insurance is denying out claim saying that they have never seen ice or snow cause that kind of damage. So it must of not happend from the ice and snow because they have not seen that kind of damage before. Im sorry but if your roof doesnt leak and you have a huge snow and freezing weather and all the sudden your roof leaks wouldnt you think it was from that. I mean lt leaks bad ice cicles form 5 ft in from the edge if the roof to our slidding glass doors we have to put bucketts under the roof to catch the rain now. And AMFAM is dening my claim. So i have to pay almost 10k to get it fixed. Im sorry but what is home owners insurance for?

Great people to deal with. Honest, Friendly. If you have taxes to be done, check to be cashed or…read moreany other other services they provide they will do their best to work with you.