We have been with YVI for several years. This year, my homeowners insurance went up 60% so I left a…read moremessage for Casey to contact me about getting cheaper insurance with a different company. He never even bothered to call me back. This is extremely poor service. I am now with a different company and have savec a lot of money.

Amazing service! They take care of finding you the best deal for whatever needs you have. Getting…read moreinsurance for my house and car was hassle free and stress free!

They are very responsive. My mother's insurance lapsed and they immediately got her covered on one…read moreof their plans. I appreciate being able to call them or visit their office for any questions and concerns.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Yakima, WA area since 2018, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Thomas with Cle Elum Tow & AAA here in the best county in Washington state, shows on time, never…read morewasted a minute to get my ol 35th anniversary Mustang outta a slush filled ditch, stayed to insure I was off and running, and remains wise via the avenue needed to get me back on the road.

Another sad experience here. Came in for passport photos. The machine isn't working. Had to go to…read moretwo different Walgreens instead and pay nearly $20.

Specifically Did not want, or ask, or sign for the extra $99 charge for roadside assistance. The…read moreTeller Evan was Very Vague about the charges and would prompt me to "sign this". I read the unnecessary roadside assistance agreement he wanted me to sign without telling me it was not required or needed. I refused to sign the document. I got home after the shady time with Evan to find he charged my account for $99 so he could get his commission for the sale. I flagged it for fraud from my bank and am currently letting people know about the fraud at Vern Fonk in Yakima on 1st street.

Jessica Rivera Arreguin was so helpful and extremely polite when I had to call and cancel my policy…read morebecause of a contradiction with another insurance company. She was very understanding and quick to send me the documents that I needed. I highly recommend Vern Fonk and Jessica to quickly help you with any of your insurance matters.

Gary Paulson rocks! Was friendly, knowledgeable, and straightforward. I felt like he bent over…read morebackwards to get me best rate possible, and he took his time, didn't rush me, answered all my questions, and saved me both money and time. Daisy is another amazing agent at mid Columbia insurance. When I accidentally spaced out renewing my auto insurance, she was very persistent in her efforts to get a hold of me to let me know I had let my ins lapse. This was solely on me, and it should of been me reaching out to them. I am so grateful. Their customer service and wide array of insurances designed for every budget and need is the best I've ever encountered in my 45+ years of driving.

Called to get a quote.. they wouldn't even bother trying.. said they can't beat geico and to look…read moreelsewhere.. Don't waste your time.

Literally impossible to speak with a person out of this office over the phone. You always end up…read moredealing with some random 1-800 person. Prices have increased like crazy and they have been more and more difficult to work with for many reasons.

From the owner: As your local American Family Insurance agency in Yakima,WA, we'll work with you to inspire and…read moreprotect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance.

I've had State Farm for the past 15 Years, best service & value for our insurance needs Thank u…read moreBruce and your amazing team.

I have had State Farm for over 30 years and I have always felt that they have my best interests in…read moremind. Bruce Sears is a great example of this. He is not my State Farm agent, but in talking to him my 15 year old daughter came up. We were talking and he started to rattle off all of the insurance issues with teenagers and how to make sure I get all of the discounts so that the financial hit to my family is minimized when she gets her license. There are some I didn't even know existed. This is the kind of great service I have always experienced with State Farm and it's nice to see that their agents care about the customer even if they aren't working directly with them.

Adrian was very knowledgeable and friendly. we were able to save $$$$ with auto, Travel trailer,…read moreand home insurance and even included an umbrella policy. recommend getting a quote!!

We are insured with Amber Boitano State Farm Agency. My husband recently had a collision with a 2…read morepoint deer. It totaled our car. Amber's agency provided swift and fabulous help in settling this claim. In addition, we were able to purchase another car smoothly and painlessly because State Farm not only settled the claim generously but provided financing through State Farm as well. This was the smoothest claim I have ever experienced.