Specifically Did not want, or ask, or sign for the extra $99 charge for roadside assistance. The…read moreTeller Evan was Very Vague about the charges and would prompt me to "sign this". I read the unnecessary roadside assistance agreement he wanted me to sign without telling me it was not required or needed. I refused to sign the document. I got home after the shady time with Evan to find he charged my account for $99 so he could get his commission for the sale. I flagged it for fraud from my bank and am currently letting people know about the fraud at Vern Fonk in Yakima on 1st street.

Jessica Rivera Arreguin was so helpful and extremely polite when I had to call and cancel my policy…read morebecause of a contradiction with another insurance company. She was very understanding and quick to send me the documents that I needed. I highly recommend Vern Fonk and Jessica to quickly help you with any of your insurance matters.

Insurance, title and registration this establishment does them all exceptional well. No wait times,…read moreno attitude, or incompetent which I've encountered at other title and registration agencies. Superb service and efficiency.

I had to follow up with Wrights after a little mixup in some title paperwork after a move. I spoke…read moreto Phil who could not have been friendlier or more patient with my questions. He promised that he would follow up and take care of it with the state and sure enough a couple of days later, Phil called and left a voicemail letting me know that my issue was squared away and apologized for any inconvenience. In today's day and age, the customer service demonstrated by Phil was absolutely phenomenal. I would absolutely seek Wright's out for any relevant needs solely based on my limited interactions with them. I'm not one to leave many reviews, but I was truly blown away!

Knowledgeable and extremely nice. Informed me about necessary coverage amounts, but never tried to…read moreupsell me on unneeded coverage. Got me a lower rate on my already low homeowners policy. Working on the auto now! She's great! Will definitely recommend her to anyone I know looking for a good agent!

Gary Paulson rocks! Was friendly, knowledgeable, and straightforward. I felt like he bent over…read morebackwards to get me best rate possible, and he took his time, didn't rush me, answered all my questions, and saved me both money and time. Daisy is another amazing agent at mid Columbia insurance. When I accidentally spaced out renewing my auto insurance, she was very persistent in her efforts to get a hold of me to let me know I had let my ins lapse. This was solely on me, and it should of been me reaching out to them. I am so grateful. Their customer service and wide array of insurances designed for every budget and need is the best I've ever encountered in my 45+ years of driving.

Called to get a quote.. they wouldn't even bother trying.. said they can't beat geico and to look…read moreelsewhere.. Don't waste your time.

It took 2 days and few phone calls. lol. Very Thankful for…read moreTanner Benscoter and his Patience . Now I'm Set and Insured and back on the Road. Thank You. Most Definitely made this very Easy.

Specifically Did not want, or ask, or sign for the extra $99 charge for roadside assistance. The…read moreTeller Evan was Very Vague about the charges and would prompt me to "sign this". I read the unnecessary roadside assistance agreement he wanted me to sign without telling me it was not required or needed. I refused to sign the document. I got home after the shady time with Evan to find he charged my account for $99 so he could get his commission for the sale. I flagged it for fraud from my bank and am currently letting people know about the fraud at Vern Fonk in Yakima on 1st street.

Amanda is the best helped me and I was out of there fast this is the only place I will stay atread more

Randy and his team are the absolute best. We have our personal and business accounts with them…read more Becky and Daisy go above and beyond to help us out with anything we need. They are efficient, knowledgeable and follow through on any request we give them. I highly recommend them for any personal or business insurance needs you may have. Dave

Max does an awesome job! He is always on top of your account and giving you a call if he sees…read moresomething should change, but allows you to make the decisions!

Never followed up on loan nor gave us any information where we are at in the process. Unprofessionalread more

I worked mostly with Brian and Jena and they were absolutely WONDERFUL to work with. Prompt,…read morefriendly, professional and they did a great job of explaining how the whole process worked. I can't recommend them enough. If we ever need another mortgage, I know I will be giving them my business again.