Overall, my renting experience with McCullough has been the most positive out of all the landlords I've dealt with. The apartment was great, the rent was decent, considering everywhere else in town and any maintenance issues I had were taken care of within a reasonable amount of time. They are like clockwork with their spraying of bugs and changing of filters and they even came back to clean an area they know they missed when I checked in without any charges. The staff was friendly, and from my perspective, as long as you get your rent in on time there are no issues to be had. The only complaints I have are in regards to its pet policy and checkout. They charge you $25 dollar pet rent fee and half a months rent for a pet deposit, $150 of which constitutes a nonrefundable "pet privilege fee" which has no bearing on damage done by the pet, they just take that money. This constitutes a lot of money for a small animal, the way I see it, if this your way of saying you don't like pets in your properties, then just don't accept pets. In addition, like most properties, they will nickel and dime you for everything they can come check out. Having done previous interior work for contractors, the $220 they charged me in "damages", in reality should have cost me no more than $100. I objected but figured eventually that I got off light compared to other companies I've dealt with. All in all MDI has been a good experience. Pay your rent on time, take relatively good care of the place and things will go smoothly for you. read more

Do not rent from this company. We rented a unit for 4 years, and dealing with their staff has been ridiculous the entire time. Constantly coming up to the unit for "inspections," usually once a month, if not twice. We were home for these inspections, they would come up for 5-10 minutes and just look around aimlessly. Good luck getting ahold of them unless they're in the office - Recently they've only been in the office for 2, maybe 3, days a week but only for a few hours, when their office hours are M-F 8am-5pm. If you call and leave a message you're not likely to get a call back. BUT, the second THEY want to do or see something in your apartment, bet on them getting it done immediately. Maintenance is hit or miss, usually a miss. Any maintenance personnel that actually fixes things doesn't last for long. They love the cheapest repair possible. They have roof/gutter cleaners who come out about twice a year, they do not warn you that they are coming, and each time that they've come they have hopped right onto my balconies from their ladders and moved my outdoor fixtures around. They advertise laundry machines, and yet half the time the machines are out of order, washers don't drain the water, and no matter what, you have to run the dryers 5 times before your clothes even consider being dry - bring your own clothes line or pay $1.75 per dry cycle. They do not keep up with the property. During each storm, trash will blown out of the dumpster and branches will be left in the yard . There have been many times where a fellow tenant has taken their own time to pick up the trash in the yard, the office won't lift a finger. Don't expect an updated unit by any means. Our complex was built in the 60s, the windows and wood inside were all original. They leak air (and water), so temperature control is another issue to face on both hot and freezing days. There was one window broken out from a storm when we originally signed our least, told that it would be fixed before we moved it. They didn't fix it for another 3 months after we moved in, and that was because we were down in the office every day asking them when it was going to get done. Fast forward 4 years later, the only brand new window in the unit begins leaking streams of water into the apartment during a rain storm, on and into the carpets, and all the way to the unit downstairs. Then comes the mold. They never came up to the apartment when notified of the water leakage, only fixed the outdoor gutter and called it good. That entire area of the apartment was covered in mold within 2 weeks considering it was the beginning of summer and warm air was leaking freely in the area. They did not care. They treated it topically twice, we forced them to pay for a professional to test the mold - they said they would give us the results and never did, nor did they fight us when we put in our 30 day notice to terminate the lease and leave the unit. I can only assume what those results said, but we know what we saw, and tested it ourselves with home mold kits. Best to avoid dealing with these people at all costs. They only care about your money. Expect fees and fines for every single thing that you do. They once slapped a $500 bill on our door for a sewage backup that occurred in the unit BELOW us, we never had a backup in our unit nor had any idea that it had happened until this bill showed up. They did this without any sort of conversation or notification, just a $500 bill with a vague letter on my door. We took it back down to the office and asked them how we would be responsible for paying this, to which they gave us the run-around for 3 days (only gave us 5 days to pay the bill), before they decided to retract the charge and pay it themselves. They also have a habit of leaving any sort of notices on your door right before they leave the office for the day. They close at 5pm, they'll drop it off at 4:55pm so that you can't talk to them about it. They do the same with calling you back (in the event that they DO call you back), expect a call at 4:50pm. read more

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Horrible management company. Let me share about my complex. Do not rent here. 1. stairs are crumbling and in dangerous disrepair despite literal years of requests 2. Potholes everywhere that are never properly fixed 3. Plumbing always backing up - with DIRT because sewer in severe disrepair 4. Bottom floors constantly flood and can take weeks to address - never repaired. Barely remedied 5. Regularly have to call city to force maintenance 6. Not at all handicap accessible and won't make any accommodations- and will retaliate 7. Maintenance violates privacy by going through things if you aren't present 8. Manager levied excessive and unnecessary fines during pandemic - he kept a portion and corporate refused to step in. He was cited for price gauging during a pandemic. He also worked a deal with a tow company to do unnecessary tows for the money. 9. They were cited for unlawful evictions - many of them. 10. I have had an open, leaking ceiling for 3 years - constantly reported it never fixed. City cited them and they refuse to properly repair. read more

McCullough Development - Three years and still no repair and with a city citation, they will only close it, not fully fix it - Apartments Near Me

Just don't... I have been trying to warn anyone for about a year now and I am exhausted and don't know how to say how awful and detrimental everyone's health is that walks into any building this company has "luck" of owning. Stay away because they will cause you physical pain with the extreme amount of stress they cause because of their self interest and self preservation or they will cause pain from the mold issue they have in, what now seems to be, every apartment. My slogan for them is, "if you don't want a hospital bill to pay, stay the hell away." They'll shorten your life by decades without a care in their goddam world. Money is their focus and you don't have enough to concern the city with these complaints. read more

Scenic Woods Apartments is the worst apartment complex I have ever stayed in. If you love paying unnecessary fees and love getting the run around on things, then this place is for you. No, it's not! I'm being sarcastic!! First of all they are charging us $150 per month for my dog because he isn't under their weight limit of 35 lbs or under. $150 a month is CRAZY!!!! Even the most luxurious apartments I have stayed in do not charge this much! Then they tried saying we didn't pay rent on time when in fact we did. It's not my problem they don't have their stuff together or that one of the leasing agents "probably threw it away". ARE YOU KIDDING ME? Oh, but we can't find proof that you dropped it off with our surveillance camera. I KNOW I did drop off my check and did my part. But the manager be like.. "It's your responsibility to make sure the rent is paid." No, its my responsibility to make sure I pay rent on time and its your job to credit our account accordingly and not wait a whole week to give us a call saying we never got it. Kind of contradicting when the leasing agent herself says she might have threw it away but then say I never paid rent. Hmm ok!! The property itself is poorly managed. When I first got here the grass was beautifully green and so well cut but did not stay like that for long. Dead long grass everywhere, other people's dog crap everywhere, they run out of bags so quickly but take a century to refill them. They're so quick to take your money but take forever to resolve a problem. By the way, thank you to the manager who said she was going to look into this mysterious rent check that never made it to their office but never called me back on it. If someone doesn't give you a call back you would automatically assume its been taken care of. I would NOT recommend these at all! You're better renting in the heart of Manhattan and get more for your buck than these ratchet apartments. read more

Don't even apply. I have never had so much trouble getting into a rental in my life. Twice they spent at least a month "reviewing my application" to the point where I had 1-6 days to find a new place at the point I learned they would not rent to me for a ridiculous reason I should have known about on day 1. I can't believe the terrible level of customer service for potential tenants and it has been an ABSOLUTE nightmare trying to find a place to live in this town. On top of everything else, the $200 earnest money they required to "hold the apartment" has still not been refunded to me after 2 and a half weeks of waiting and getting the run around yet again. The corporate office could not care less about the people they do business with and the individual offices frequently give the "I'm waiting on Corporate" excuse. This company is a parasite and a joke. read more

Avoid at all costs! The worse apartment company I've dealt with, overcharge you rent, come inside your apartment whenever they feel like it, constantly making you feel unwelcomed to their property, and then steal your money read more

One of the worst landlords I have ever dealt with! The apartment complex that I lived in was really old and bad! The laundry room was a joke! Just only one laundry room in the entire complex for both buildings! This place doesn't even deserve one star in its rating. Parking was an absolute nightmare! I remember sometimes coming home around 9 PM from class to find no parking cuz people would have friends who would park in the parking lot or someone would park in the lot just to see someone across the street in the dorms. It was close to campus, but I wouldn't stay here for any amount of money ro distance to campus. read more

I do not recommend McCullough Development. Our relationship was good until we called for a lockout, told we did not have to pay, and then conveniently slipped an invoice at 4:55 pm (just before the office closed) saying that the technician was incorrect. Rather than MDI taking responsibility for their error, they said it was our fault. While yes, I was willing to pay the fee, I also signed paperwork saying I didn't have to. Obviously your word and paperwork did not matter in this instance. I am disappointed in leaving MDI with a bad taste in our mouth. read more

This company is the worst to rent from! We live in scenic woods and it is a nice apt don't get me wrong and spacious but the Fees and Management are aweful! They suck military dry! We pay $25 a month for the pet fee plus you pay a almost $600 deposit just to have a dog under 35lb or cat there! The management is awful. When it snowed for 2 days then next couple of days with no more snow they didn't bother to salt the driveways or walkways or near the trash. It went with almost 3 days without being done. So cars were sliding all over the place and people were slipping on the walkways. When I called our manager at scenic woods the first day to remind them she said she would talk to maitnence. By the third day when it was not done I turned to McCullough to speak to her manager and all they would do is pass me back to Jessica. Really? Jessica doesn't own the building you do! They are careless and selfish. Any complaint you have about managers or maitnence they just shrug you off. All about the money with this company. The worst in Kansas never rent!! I looked at reviews of McCullough before me and my husband moved to Riley area and they weren't good but we had to see for ourselves and it really is bad. On top of that not being from the Midwest I asked if they planned on building storm shelters and the woman who answered my phone call was rude and said "well why don't you call Jessica" and I simply replied back "well didn't you build the building?" Rude! I wouldn't see Jessica knowing that no offense! However one good thing was when we had an emergency maitnence call the man came immediately to help us late at night. Which was nice. But other than that management ruins it along with their ridiculous fees. Never met and apt complex that charges almost $600 to have a pet there and a small one at that! read more

I stayed with McCullough for 2 years, and I was never late on a payment and had little complaints to make towards them. When I originally moved into one of their residences they did not clean the place once before I moved in (they explained since I subleased for 1 month of the previous tenants lease that I was responsible for the cleaning). This means I moved into an unclean home. I disregarded that fact and continued staying anyways without doing complaining about it as the first complaint was not addressed anyways. The ceiling leaked badly and that to this day is still not fixed (regardless of how many times I called). Unless they fixed it during the time they could not find someone to rent from them. It got to the point where I was swarmed with carpenter ants all inside the walls of my home and was never address regardless of the times I called. The washer and dryer was very old when I moved in. The washer ended up eating a whole load of of my clothes to unwearable condition. When I addressed this with McCullough they said that they would give me a new washer and I disregarded the clothes as McCullough said they couldn't do anything about it. So they took my washer and said they "fixed it." They put it back into my home only to find that it ate my clothes again. I told them I wanted reimbursement and they told me that they would (I have yet to see that reimbursement). It was then they took my washer back and told me I would get a new one. A month later they finally gave me a new washer, I called and asked if they would be willing to reimburse me for the times I had to was my clothes at the laundry mat for a month, they said they would (I have not seen this reimbursement as well). A little later down the road my dryer started having problems, and it ate my clothes. I talked to McCullough again and they took my dryer 3 times saying they fixed it and each time it ate my clothes. It wasn't until the furious fourth call that they finally did something about it. I asked about my reimbursements and they said they couldn't do anything about it since there's no proof that it was the utilities that ate my clothes. (but they told me they would reimburse me previously) When i said my 60 dollar zip up hoody is still stuck in the dryer they said that they would reimburse me and would get me a new dryer. My Hoody got thrown away and I got a new dryer so I didn't argue with that. This is just a few things that had happened during my stay with McCullough. This excludes the mouse problem that didn't get addressed. I killed a mouse every week and no matter how many times I called there was nothing done. I had comforters stored in the closet that mice that were shredded and defecated on (the pest problem was also never addressed). When I Finally moved out McCullough decided that since the house wasn't clean to their standards they took my 700 dollar deposit and said that I also owed them 400+ dollars for additional cleaning charges. The place was never cleaned from day one. I brought my complaints to McCullough again and they then told me since there was no proof of this in writing of my verbal reimbursements that they would not even wave my 400+ dollars worth of cleaning. Regardless of me moving into the home which was never professionally cleaned anyways. They told me it was my responsibility since I subleased for the month but I created a new lease with McCullough. Generally in a new lease you start from a clean duplex that they verbally told me that they would get it taken care of. Of course they never took care of this either. The walk-through consisted of the management walking through the house while the previous tenants furniture was still in the house. The second walk-through was with all of my stuff in the house. I'm sure many of you who've lived in McCullough has experienced this. My advice if you are living in a current McCullough owned home, find someone to sublease so the charges won't get dumped on you. At least you won't end up with a 400+ dollar charge on your tab. That's my experience anyways - "Heed my warning." read more

I rented from McCullough at two different locations in Manhattan. Very satisfied with their management, everyone in both offices is great and always willing to answer your questions. Their pet policy is a little too uptight for me (they only allow small dogs and only 1 per unit) so I've had to leave my two other dogs back at my parents while I was at KSU. I do recommend that you clean the apartment that you rent from them very thoroughly- I feel like they keep a little too much of your deposit but overall, if you do what they ask you to do then you'll get most of it back. Never really had an issue that wasn't addressed or resolved in a timely manner. Definitely would recommend them for anyone that is upperclassmen (they do enforce their quiet hours which I totally agree with) so party people probably will not like these apartments. Their location is ideal so you don't have to drive to campus and spend 3 hours finding parking. Overall, great experience with them! read more

Absolutely horrible. Will not maintain their building, didn't do background checks on the cleaning crew and they stole credit cards, the new cleaning crew we had to fight for months to get doesn't do their job, the roof leaks, they won't replace the carpet.... just don't. read more

Do not consider moving to Scenic Woods. The apartments are one of the nicest in town, but customer service and living experience is horrible. The leasing agent is rude and not friendly. This companies interest is not for the people that live here, but rather to make as much money from residents as possible, while returning it back to the community is left at the way side. I can count on both hands the number of times I was not helped. I had an appliance go out and MDI neglected to fix or replace the item for 3 weeks. That item was my refrigerator, leaving me living out of an ice chest in that time. They are not prompt with anything. The grounds are not maintained as they should be, trash, uncut grass, snow not being removed, and very bad issues with flooding throughout the whole area. I do not recommend this place to anyone. I had a better experience paying half as much with another apartment complex in town. Very disappointed with Scenic woods and MDI. Will never ever rent from them again and very happy to move out of here. I ignored the reviews when I first moved in and now I'm regretting it! *Not friendly, very bad upkeep on premises, horrible customer service, overall bad experience. read more

This is a huge rental company and lacks any control at the local level. I really like the people at the office but they seem helpless and uphold this company's crazy policies. I just want to warn everyone that the price that they quote you at will not be the price that you pay. They are not interested in customer loyalty and could care less if you've been a good renter. read more

Overall, renting experience was mediocre. Very slow response to maintenance work order requests. My air condition was out for at least 2 weeks despite several claims it was fixed. When it came to check out, they charged ridiculous amounts of money for the smallest infractions (Assume your deposit as lost). Hindsight 20/20, I would not rent there again, nor would I recommend Scenic Woods to anyone. read more

If I wasn't so mad, this place would've received 4 stars from me because of the convenience of close by shopping areas and the staff is polite and pleasant. They, especially Kyle, even worked with us while we were deployed to Afghanistan to get an apartment set up and ready for our return which I thought was awesome. I was actually starting to genuinely like this place (Strasser Landing) until around December 2014. Before it would take a while to have anything fixed at this place. But I will just state my worst maintenance problem thus far. The dishwasher wasn't draining water properly, it was draining the water onto the carpet which made it smell like the Chesapeake Bay that not even my bissel carpet cleaner could fix. The maintenance guy fixed it, but we were told too much food was being left on the dishes. Okay, took the slap on the wrist and went about our business. A few weeks later, it happens yet again. I haven't smelt the Chesapeake Bay yet but I'm curious to see what we will be slapped on the hand for this time. On a side note, the maintenance guy is nice and wasn't rude but polite with leaving his informative notes. Okay now that, that rant is over here's another one. Friday afternoon right before the rental office closes, we receive a notification that they will be showing our apartment on Monday. I'm sitting here like ok, got it, 24hr notice (which is what all they're required to give us), but they don't even give you the courtesy of asking if it would fit our schedules or if we would like to be present for the viewing. My thing is, we have expensive items in our house (who doesn't), who's to say that the person viewing my house with MY belongings doesn't have a hyper and/or rumbustious kid running around and breaks something of ours, let alone steals something and we are not there to witness or to account for it? I highly doubt anyone would give a rats a** if we noticed something wasn't right when we got home and we would be sh*t out of luck. Not only that my husband will be bed ridden for about a month come February due to surgery. We were told that they will TRY to not schedule but they pretty much show whenever the customer wants (mind you this property won't be available until May 15th). Okay, so you feel it is customary to have strangers visiting when there will be someone restricted to the bed unless it is to use the bathroom. Gotcha. You'd think they would have a model to show, but nope. I understand what we agreed to and what not, but I guess I just expected too much generosity from them as we are expecting our first child and things will already be hectic. Just a lesson learned. I'm sure they are just following the rules and not intentionally trying to make us feel uncomfortable, but we will see how things turn out when we sign out of this apartment. Just expect random strangers to be in and out of your home at least 5 months prior to you moving out. read more