Terrible!! I called to get some information and I spoke with the manager and she was very rude and…read morehung up the phone on me.

Unbelievable. My 89 year old father had an appointment at 1:15pm. Almost an hour later and he still…read morehas not been seen. Absolute shameful!

The therapist took really good care of me. I needed the work on one leg but they made sure I was…read moregetting balancing treatment. And I had daily exercises I could continue to do after my sessions were over to keep me out of pain and over exerting my legs and arms.

Kaitlyn Forster,PA-C 5.0…read moreNovember 11, 2022 One of a kind Kaitlyn Forster, PA-C @ Mary Washington Orthopedics ( I see her in the Stafford location) is a gem. A through Physician is hard to find. She definitely deserves more than a 5 star rating! She takes the time, listens, responds to messages in a timely manner & I have never had a issue trying to get an appointment ( even when I was a new patient in the beginning ) I cannot express enough how much she has helped me. I transferred from another orthopedic office to Mary Washington, because I felt I wasn't getting the proper treatment. Upon my first visit with Kaitlyn Forster, PA-C, I new immediately this was the medical office / Physician I wanted to take over my care. I've never felt so welcomed and in good hands until I walked in this office. If I could clone her and put her in every medical office I would because I am confident that everyone would get the best care they deserve. She is absolutely the best. If you need a fantastic physician, give her a try. I can ensure you, you will not be disappointed. ~CJ

Worse place I ever been to. I don't understand the point of making appointments been here for more…read morethan an hour and still waiting for the doctor. The staff looks lost and with out a care in the world. DO NOT COME HERE.

Follow up care today for fractured ulna included x-rays and diagnosis. Jennifer's splint expertise…read moreand PA-C Daisy T's specific care instructions are a credit to this office visit. The staff continue to exhibit excellent customer service skills. Can't wait to start physical therapy. IL Wilson

I'm currently not happy with them... I have been waiting on a pain management appointment for a…read morewhile only to get there and be rescheduled due to paperwork that I was not aware of that needed to be filled out... I was told to BRING paperwork for my situation all the 4 times I spoke to someone I explained to them I needed the 10:15a appointment due to prior appointment this morning as well and now told I would have needed to be there at 9:30a, they could have told me that as well... if I had known to look for an email from them which by the way I did ..I would have known what to look for and by whom... but to have me resch for another two weeks I am just not happy with ... those questions were not even relevant to the appointment I'm needing so really didn't make any sense to reschedule me over that... Please be clear when scheduling patients and not give the excuse that staff is in training ... that's not my fault but I had to be rescheduled due to their lack of training

I've been seeing Dr. Lee for several years and he is outstanding. Dr. Lee listens to my concerns…read moreand addresses them. I'm on a pain pump and it is so much better than oral medications. The office staff is excellent, their customer service is wonderful. I'm a very satisfied patient. Thank you

I just called this facility and spoke to Kendal…read more I asked her what was included in the nutrient infusion that they advertised BECAUSE she didn't know if they provided a specific nutrient supplement which I was interested in receiving. She DID NOT know AND asked me to call back when the woman who knows about it returned from Spring break! There was no mention of when that return would occur. I'm curious to know why one would be tasked with answering the phone at one's workplace, YET be incapable of or unwilling to inform patients of the services provided by the office for which one works? This healthcare facility has really become severely subpar since the departure of Dr. George Joseph. We are in desperate need better customer service by their office staff.

I have been going to and have recommended this practice for years. Dr Khan and his staff are…read moreamazing! I have been going for 20 years since Dr Joesph.