Terrible!! I called to get some information and I spoke with the manager and she was very rude and…read morehung up the phone on me.

Unbelievable. My 89 year old father had an appointment at 1:15pm. Almost an hour later and he still…read morehas not been seen. Absolute shameful!

The therapist took really good care of me. I needed the work on one leg but they made sure I was…read moregetting balancing treatment. And I had daily exercises I could continue to do after my sessions were over to keep me out of pain and over exerting my legs and arms.

Kaitlyn Forster,PA-C 5.0…read moreNovember 11, 2022 One of a kind Kaitlyn Forster, PA-C @ Mary Washington Orthopedics ( I see her in the Stafford location) is a gem. A through Physician is hard to find. She definitely deserves more than a 5 star rating! She takes the time, listens, responds to messages in a timely manner & I have never had a issue trying to get an appointment ( even when I was a new patient in the beginning ) I cannot express enough how much she has helped me. I transferred from another orthopedic office to Mary Washington, because I felt I wasn't getting the proper treatment. Upon my first visit with Kaitlyn Forster, PA-C, I new immediately this was the medical office / Physician I wanted to take over my care. I've never felt so welcomed and in good hands until I walked in this office. If I could clone her and put her in every medical office I would because I am confident that everyone would get the best care they deserve. She is absolutely the best. If you need a fantastic physician, give her a try. I can ensure you, you will not be disappointed. ~CJ

Worse place I ever been to. I don't understand the point of making appointments been here for more…read morethan an hour and still waiting for the doctor. The staff looks lost and with out a care in the world. DO NOT COME HERE.

Follow up care today for fractured ulna included x-rays and diagnosis. Jennifer's splint expertise…read moreand PA-C Daisy T's specific care instructions are a credit to this office visit. The staff continue to exhibit excellent customer service skills. Can't wait to start physical therapy. IL Wilson

I've been seeing Dr. Lee for several years and he is outstanding. Dr. Lee listens to my concerns…read moreand addresses them. I'm on a pain pump and it is so much better than oral medications. The office staff is excellent, their customer service is wonderful. I'm a very satisfied patient. Thank you

Attempting to contact the office (Stafford, VA) has been extremely frustrating. It takes an act of…read moreCongress to speak to someone in the office; there is no direct number. You have to submit a message via the portal which could take days before a response and even then, I had to keep requesting the same thing multiple times because the physician did not READ and properly address my message; it took 12 days to finally resolve, but the issue was still not properly resolved. Calling only connects to the call center that has to send a message to the staff and wait for a response. The staff, to include the physician, have been clueless AND dismissive of the Dept. of Labor (DOL) protocol that MUST be followed for approval. Infuriating experience and a waste of valuable time. IF this practice is going to accept DOL patients, at the very least act like you give a damn and ensure that you follow DOL's protocol. By not doing so, you are not helping DOL patients. :-( If you do not know without a doubt what that protocol is, contact DOL to find out. It is that simple. The DOL protocol is not the issue, people paying attention and following the protocol are the issue.

I just called this facility and spoke to Kendal…read more I asked her what was included in the nutrient infusion that they advertised BECAUSE she didn't know if they provided a specific nutrient supplement which I was interested in receiving. She DID NOT know AND asked me to call back when the woman who knows about it returned from Spring break! There was no mention of when that return would occur. I'm curious to know why one would be tasked with answering the phone at one's workplace, YET be incapable of or unwilling to inform patients of the services provided by the office for which one works? This healthcare facility has really become severely subpar since the departure of Dr. George Joseph. We are in desperate need better customer service by their office staff.

I have been going to and have recommended this practice for years. Dr Khan and his staff are…read moreamazing! I have been going for 20 years since Dr Joesph.