We have had to use Riverside Medical Center ER on three different occasions in the past two years…read morewe never had any issues. I always felt like I was taking care of and my family was taking care of. The staff was polite and did a wonderful job with their work. I was comfortable waiting when so had to, and my husband who ended up staying the night was well taken care of. One of my children volunteers there during the summer and they absolutely love the volunteer program they have. it is a very well operated volunteer service.

I went to Riverside for a heart condition. After a few checks, EKGs, and other tests, I was…read moreadmitted for a coronary artery stent and a replacement aortic valve. GREAT experience with all the doctors, nurses, and staff. After the operations, I was set up for cardiac rehab at the hospital for 3 sessions per week for 12 weeks. GREAT experience with the rehab nurses and their support. Constant EKG monitoring and blood pressure checks. I highly recommend Riverside. Absolutely nothing bad to say.

The staff here are truly great--friendly, helpful, and attentive throughout the entire visit. From…read morearrival to leaving with my prescription, everything took about an hour. Registration was quick, I was seen almost immediately, and only waited 15 minutes for the doctor to see me. It was also very convenient to receive my prescription in-office. The only minor complaint would be the waiting area could use a bit more tidying, as there were food crumbs in the seating areas, but overall it was fairly clean. The efficiency and kindness of the staff made this a positive experience.

The staff was very helpful in every facet. I went to the clinic for my coughing and trouble…read morebreathing. They quickly took my information, and ran diagnostic tests. They gave me the diagnosed illness within minutes. Administered medicationand, discussed they way torecovery and ordered additional medicines. They used both expediency and careful diagnosis. Throughout the entire process, the staff was so helpful. Upon my return home the clinic even called for a follow-up consultation, ensuring I received my medication . I have been using this clinic for a few years and they never disappoint in their services.

Thia center was very nice and clean. We went to have outpatient surgery and the staff and doctors…read morewhere very nice and respectable. They gave us everything we needed and showed us the facility where my granddaughter would been seen. The lobby was very clean and they served fresh coffee. .They offered butter crackers, graham crackers tea ,and hot chocolate. It was very comfortable and when when the temperature changed they ordered us warm blankets.

This place is awesome! After my daughter sprained her knee we were referred to this location…read morebecause the locations in Va Beach had no appointments for a month. I decided to take the 30 min ride and was quite impressed with this establishment and the employees. Before we entering the main building they checked our temperatures then directed us to the waiting area. It was super clean and smelled like Pine Sol every where lol. We really like the doctor (can't remember his name) . He was thorough and didn't rush. We scheduled another appointment with him at the Va Beach location. To sum it up it was totally worth the ride and wouldn't and would definitely recommend it!

SLOW and RUDE No real organization to care…read more DOES not listen to the patient for full information before prescribing or determining condition Even with a reservation, it took THREE HOURS just to be seen for a sinus infection and then 30 more minutes to get the script I was likely exposed to flu, covid and norovorius, pink eye etc.. just waiting to get some care

Terrible experience at M.D. Express Urgent Care (Newport News)…read more I went in fully aware of what was wrong with me and exactly what I needed to get better - something my primary care physician has successfully prescribed for me multiple times in the past. After a culture confirmed what I already knew, I simply asked for the medication that I know works for my body. Instead, I was met with condescension and arrogance from Helena Lewis, the practitioner on duty, who outright refused to prescribe it. She informed me the side effects were too risky, despite me explaining clearly that I've taken this medication before with no problems - and that I'm well aware of the risks. Her response? Still no. Let me be clear: the medication I asked for is NOT a narcotic, it has no recreational value, and to my knowledge, it can't be abused or used to make illegal substances. Yet I walked out of there with nothing. I was essentially told that I was going to take what Ms. Lewis wanted me to take because she decided she knew my body better than me or my own doctor. She didn't listen, didn't trust my experience, and didn't care that I work 13-hour shifts for the next three days and couldn't wait to see my pcp or take more time off to do so. I've had far better experiences with Patient First, where they actually listen to the patient. M.D. Express, on the other hand, clearly prioritizes their own rigid opinions over patient care and common sense. Thanks for nothing! Helena Lewis clearly has a God complex and no interest in listening! I will NEVER return here - and I suggest you don't either, unless you enjoy wasting your time, money, and energy on a provider who thinks she knows your body better than you do!

Every time I need any health travel needs this is where I go. I also send my family there too…read more 10/10 recommend Ms. Nicki (I believe that's her name) is great!

It would be nice if this place ever answered the phone! I was given this number to call to see if I…read moreneeded any additional shots before we took a cruise. I have called them over 20 times and all I get is a recording saying to leave a message, which is impossible to do because the voice mail box is FULL or another message saying all lines are busy at this time. At no point is there anyone who answered the phone. Totally unexceptionable!

I was told by Mrs. Shannon W. To come in after I explained my issues that I was having, just to be…read moreturned around to be told I have to make an appointment. I didn't even get to see the doctor, the medical assistant didn't even really take a look at my belly button. (Tubes tied). I'm in pain, I was laying on the bed holding my stomach, I explained also in the message that my pain level was so bad that it's been hindering me at work and my day to day activities. They gave me an appointment a whole month and a week out. Am I supposed to suffer like this? I told them to keep that appointment. I love Dr. Blumenfeld, that's the only reason I come back here because she is absolutely wonderful, Brentwood doesn't deserve her. Y'all's staff needs to get it together, the structure can definitely be better.

This office has great and professional medical providers and staff. The office is easy to access…read moreand has plenty of parking.

my grandpa fell and broke his hip. He has gone to this hospital over five times in one month. He…read morehas got surgery at this hospital over five times in one month one of the reasons. This has happened is because the people doing the surgery put a dirty screw in his hip it is now infected so now we have to wait 7 to 8 weeks to get his actual surgery. One star review the office experience. Was OK they care quality one star review he sat in the emergency room for five hours in a wheelchair. Dripping infection and blood all over the floor.

Im pregnant and I had throwing up problems @ 6 months and they took 2 hours for doctor to check me…read more& the emergency room floor was as FILTHY

This place was five star from the phone call I made before I went there to the person that checked…read moreme in ,the nurse that saw me ,and especially the doctor. The doctor introduced himself to me as Eric.He was very thorough understanding and caring. he was patient and took his time with me and even double checked medication's because I have a rare disease and I can't take certain antibiotics. I usually try to avoid urgent care places because it takes hours and hours, but I was able to walk right in and be seen within 10 minutes and it was probably another 10 minutes to see the doctor.

Definitely a more convenient option when compared to the emergency room at the hospital…read more It usually takes less than 2 hours here but I have waited 4 hours once This location is literally next to a Dairy Queen which comes in handy afterwards The staff are polite and doctors try to do their best I wish they could give prescriptions here because my cvs takes forever but they have helped my son with a sprained ankle and handled several sick appointments for us