I have been enjoying 36 two-hour cardiac rehab sessions at the excellent cardiovascular department…read moreof this hospital, due to a heart bypass with graft procedure in June 2026 that took place at Newport News Medical Center. The staff have all been professional, friendly, and supportive. I am lucky to live only 10 minutes away. Thank you all.

The visit began positively, and we were seen quickly. However, as the appointment progressed, the…read morequality of care declined significantly. We were seeking medical attention due to what we believed to be severe swelling following a severe sunburn, but there was very little supportive care provided. Despite identifying a fever, there were no fluids, fever-reducing medication, or follow-up temperature checks. There were also no routine reassessments or check-ins to monitor our condition throughout the visit. Additionally, the diagnostic process felt very vague. Very few questions were asked to determine the cause of the symptoms, including basic questions about allergies, recent use of new products, changes in diet, or the extent of sun exposure. This lack of thorough evaluation made it difficult to feel confident in the care being given. When the diagnosis was explained, the information provided was vague and left many questions unanswered. Overall, the experience felt impersonal, lacked the level of care and communication we expected, and left us feeling uncomfortable and disappointed.

My family and I have used Williamsburg Urgent Care a number of times and have always had excellent…read morecare. Staff is friendly and helpful. Best to try and call for an appt as waiting time for walk-ins can sometimes be long. But that's true everywhere. Our "go to" urgent care provider.

This urgent care was phenomenal! I made an appointment and they were on time. The receptionist and…read moredoctor were so nice! The doctor was very informative and provided me clear instructions for my next steps for recovery. I highly recommend this place!

Hands down the BEST urgent care in Williamsburg. from check…read morein until the end of my visit the care was extraordinary. Bonnie/Taylor and Amanda were amazing. I will NOT waste my time at another facility. They were caring, calming and so professional. I especially like being thanked by staff for letting them help me! Outstanding quality service. 2nd visit in July with amazing care. Eileen

Great place when you need help! Staff are caring, helpful, and knowledgeable! Did not have a long…read morewait, maybe 30 minutes without an appointment. In/out in about an hour, including x-rays! Thankful!

This hospital has been renamed to Bon Secour, Southside Regional Medical Center, apparently. I…read morewent in to the emergency room after a visit patient first who told me that I had a lot of anomalies in my blood work along with a few other issues and they sent me straight to the emergency room. When I got there, they ran the initial blood tests and everything as well and found all of the same bloodwork anomalies. Well, all of the nurses in the ER were super nice, super helpful and helped me tremendously since I was by myself for quite some time. My boyfriend showed up and stayed with me until they were just getting ready to take me to a room, which was at 2 AM in the morning. So technically I'd sat in the ER room for 10 hours but because of all of the test testing and everything it pretty much went quickly. And I sent my boyfriend home around midnight to take care of our dogs. Anyways, the bathrooms in the ER we're fairly clean and well stocked. But you're also sharing bathrooms with 100 other people lol. When I finally got to my room, the nurse that was assigned to me on Night Shift got me hooked up to multiple multiple. IVs took vials and vials of blood and all the while making me feel very much at ease. I had this particular nurse for two nights in a row and she was nothing but sweet and kind. She allowed me to sleep through some of the things she had to do to get my vitals and everything. I ended up staying three nights and was allowed to be released Tuesday late evening. All of the food was not terrible lol not that I ate all that much. And the lady who delivered my food three times a day was the most happiest lady I've ever met. The only thing I hated was that because of all the IV lines and medication's and vials of blood being taken from me. I only had a short walk from my bed into the bathroom and couldn't even shut the door and had to wash my hands in the room because I couldn't even reach the sink in the bathroom. The doctor that was on the floor for most of my visit I found him kind of cocky at first, but as I got to know him better and was able to ask questions he turned out to be a pretty good guy. For those who were wondering, I had taken some water pills at home that were verbal apparently that depleted a lot of stuff in my system, including potassium, sodium, etc. So they got that fixed. Then the day before I was released, they found out I had pneumonia and had been misdiagnosed with bronchitis several weeks before and was on the wrong medication's and because that doctor had recommended me take Tylenol when I started running a fever somehow or other, I managed to overdose on Tylenol because it not only was in pill form, but it was also in other medication's. They had given me for the bronchitis so I had a whole lot of things going on, but I made it through. Happy to be home. I know this is a lot to read, but this is and was my experience.

My mother was here with septic pneumonia and passed away, they did everything the could to help…read moreher. The doctors and nurses were amazing. My father is here now and he is getting excellent care. They are under bon secure now and much different. Our experience was very good

Front desk did give me a bit of an attitude about being a walk-in , even though their website…read moreclearly states that if you can't get an online appointment, you should walk in! Our wait as a walk-in, first thing in the morning on a Saturday, was about 45 minutes, MUCH faster than the Newport News Patient First. Also much cleaner, bigger waiting area, and more space between the seats. It did get crowded quickly after our check-in. My kid just had sinus symptoms but they had lasted for weeks, and were turning into raspy lungs/shortness of breath as well. The male docter we saw was professional and friendly, with a joking manner. Really liked him. The visit with him was shockingly quick. But we did get the medication we needed to make my teen feel better.

I went in for a swollen toe (minor issue) but was given the full treatment. Easy check-in with the…read morefriendly receptionist. Prompt accompaniment to exam room and check of my vitals by a courteous and knowledgeable nurse assistant Megan, shortly followed by a thorough exam by the insightful provider, Sara. Turns out I have an infection. Sara prescribes 2 Rxs and care instructions and I am out the door. Best doctor visit ever! Sharon H. Williamsburg, VA.

Dr. A. Risser is my primary care doctor at Aylett Medical Center. She is kind and knowledgeable…read more She understands my needs and understands I am allergic to some medications. Her staff works well with her and her patients. I have been under her care for many years. Sue Crump

I have been receiving healthcare from Bon Secours for over 25 years now. Having moved to King…read moreWilliam County almost 2 years ago, it was time to transition to a provider location that is more convenient. Location- this is a medical center located in the heart of the Central Garage area of King William. I refer to this area as "Downtown King William ". Right off of route 30 behind where Romas Italian Restaurant, you will find plenty of parking right at the medical center, many spaces are specified for patient parking only. The office - This is one level, so it's mobility accessible. When you enter, you are in the waiting area of the medical center, and to the left there are three desk/cubicles for check-in. There is a lab within the facility (its not LabCorp), which is very convenient. Service- I was greeted almost immediately upon entering, and getting checked in was very efficient. After registering, I was asked to have a seat and that someone would come from a specific door and call my name. I had just sat down when that happened. The providers I encountered were professional and courteous. Outcomes- the reason for my visit was established and concerns addressed, I felt like my provider and I had a meaningful discussion and they had a good plan and course of action for my situation. Overall I am very pleased with this medical office and look forward to a healthy relationship with my Healthcare provider.

The front desk personnel was very nice! You have to be buzzed in....plexi-glass between staff and…read morevisitors. Hand sanitizer available. Very thorough. First time coming here to pick up paperwork (yes they check ID) and it's Military Circle Mall!!!!! Best part. You can go shopping right after! Plenty of parking and it's right next to Ross!

Don't bother attempting to choose Bayview Physicians group. I was encouraged by my Cardiologist to…read moreto choose Bayview family practice in Suffolk, as my primary care group. I called two different offices twice attempting to set an appointment. I was told they are booked out to the end of November. Why do they say we are accepting new patients when they obviouslyDON'T HAVE THE TIME TO SEE ANYONE? This is November is an unacceptable delay when you need care now. The women I spoke to did not care a bit. When I told them November was to far out; they said that's all they have and to have a nice day and hung up.

PA Zingheld has a god complex! Her bedside manner are bad, she often has made me feel like she's…read moregoing to call CPS if her instructions aren't followed to the letter and results show for her instructions. My kids are underweight, they eat everything but don't gain weight easily. She accused me in not so many words of starving my children. I don't know what her problem is but I don't like her and we moved to Sentara.

Beach Medical Pavilion is a newish facility housing a number of medical practices. It is conviently…read morelocated on Will O Wisp Drive off First Colonial Road. The street runs parallel and south of the outer parking lots on the south side of Sentara Virginia Beach Hospital. The location is extremely convent for the doctors who perform surgical procedures at either the Hospital or its Outpatient Surgical Center, which is located just across the road. The building has a tremendous amount of parking. Actually some of it might be overflow parking for the hospital. Handicapped parking is available near the front door. The building is nicely designed, both indoor & outside. The lobby gives a circular feel with its decorative flooring. It is always kept meticulously clean & maintained. My Gastroenterologist is located on the center's second floor. Their office includes surgical facilities where less complicated procedures, such as colonoscopies, are done. The level of care I've received has been quality. I've always been made more comfortable by its close proximity to the hospital. The choice of a practice in this facility is one you won't regret.