Dr. Karmali is the best doctor I've ever had, and I've had great doctors in the past. I visited her…read moretowards the end of last year as a new patient and she spent about 30 minutes getting to know me before checking everything that I asked her to. She made me feel comfortable and relaxed every step of the way, talking me through everything. Dr. Karmali is extremely kind, attentive, gentle, humble, and calming. She went to UW Med School, so extra points for that! Another cool thing is that Swedish uses MyChart, an online personal health record system where you can see your medical history, appointments, messages from your doctor, etc. Strangely, when I called to make an appointment, the receptionist said that Dr. Karmali did not have any openings until January 2015. However, when I went online to MyChart, I saw multiple openings between now and the end of the year. I ended up making an online appointment with Dr. Karmali for early December and cancelling my phone-made appointment with another doctor at Swedish. I am so excited to go see Dr. Karmali again soon!

Dr. Karmali is by far the best doctor I have ever had. I found her at Swedish Downtown on 4th Ave…read more(she's still there) when I first moved to Capitol Hill in 2008 and even when I moved down to Puyallup, out of state, and then back again (now live in Tukwila) I continue to keep her as my primary care physician. After my motorcycle accident in 2009 Dr. Karmali checked up on me and worked with my medical records from Harborview to continue with my pain management care. To this day she still works closely with me on this care and has been very good at keeping an eye out for my health and well being and continues to work with my pain management doctor at Harborview. Dr. Karmali set me up with MyChart (available to all Swedish patients) when I moved back to WA and through that I am able to discuss issues with her without having to make an appointment to go into the clinic (I'm already there enough as it is!) and she is quick to get back to me usually same day but definitely within 24 hours. She even responds on her days off and to me, that is complete dedication and proves just how much she cares about her patients. I have recommended her to a couple of friends and they love her as well. Dr. Karmali is very knowledgeable and caring. If she is unsure of something she will investigate the issue to ensure that you get the best possible care. She is just an amazing doctor and an even more amazing person.

I love Wise Patient's model and everyone that I have ever worked with at this clinic. I referred…read moremy mother, who was reluctant to pay monthly. She told me that this was the first time she had EVER felt "heard." She is 91. That is a LONG life of doctor's visits. I can't say enough about this practice! I could not recommend them more highly. This is how care should be.

Wise Patient left me unsafe, gaslit, and nearly hospitalized. They advertise excellence and lack…read morebasic competence. I began working with Janna Cuneo as my PCP in 2019 and followed her to Wise Patient Internal Medicine in 2022. She praised the clinic's model. The website promised coordinated care, same-day access, unhurried visits, and expertise in gender medicine. I was rural, disabled, and medically fragile, so I trusted her. That trust harmed me. The decline starting in 2024 was catastrophic. My blood pressure, critical with diabetes and kidney disease, went unmanaged for months. I repeatedly shared logs and asked for adjustments but was told to wait weeks or more. When she was away on one of her many unplanned extended leaves, I messaged her colleague, who immediately recognized and corrected the danger. BP management is basic primary care. Failing to control it shortens my lifespan. Prescription chaos was constant: refills late or wrong, doses increased by 50 percent when we had discussed 10, controlled meds in the wrong formulation and sent to the wrong pharmacy, leaving me without them during flares. In late 2024, I waited weeks for my estrogen refill only to learn she had prescribed unsafe oral progesterone, contraindicated given my family history of clots. These were life-and-death mistakes. In January 2025, I scheduled an appointment to align prescriptions with a new pharmacy and start a prior authorization for a med that keeps me out of the hospital. Despite my planning and over ten follow-ups, prescriptions still went wrong, and I ran out of several meds for a week. They didn't even start the prior auth for 2+ weeks. Staff brushed it off, suggesting I use GoodRx or skip the meds, as if they were condiments. In reality, I was left without life-sustaining medication. It was not just meds. This clinic bungled lab orders, referrals, and disability paperwork. I had to act as project manager to survive. Coordination, supposedly their strength, was nonexistent. Access was another broken promise. Messages often went unanswered for more than a week, sometimes not at all. I ended up booking monthly appointments just to force accountability for labs, prescriptions, and pharmacy info. Even then she failed to show up. In May, during a flare that nearly hospitalized me, she no-showed one visit without apology, canceled another last minute, and called an hour late to the third, rushed after hours, and mis-ordered my meds again. When I documented errors, she falsified notes with "as we previously discussed" about things we never discussed. At the same time, she blurred boundaries with her constant "friend" routine, using fake intimacy to deflect from the harm. This was manipulative, not care, and it deepened the betrayal. When I escalated to Sam Warren, the clinical director, his response was worse. After Janna no-showed me, he did not hold her accountable. Instead he asked me, a disabled patient in crisis, for advice on "best practices" for running his clinic. When I later formally requested reassignment to a safer clinician with interim coverage, his response was silence. No reply, no acknowledgment, not even basic decency. A clinical director who ignores documented patient harm is complicit in it. The impact was cumulative: unmanaged blood pressure, destabilized hormone care, lapses in critical medications, near hospitalization, wasted energy, and emotional harm from being gaslit by people I trusted. Janna loved to talk about "the system," how broken it was, how she was protecting me from it. The truth is that she was not protecting me at all. She became another cog in the system she criticized, incompetent and dangerous. Sam Warren's silence sealed it. Wise Patient claims all kinds of things. What I lived was chaos and abandonment. Behind the glossy promises, Wise Patient is unsafe and unaccountable.

I have been a client of SMA since inception. Their doctors and nurses are highly knowledgeable,…read moretrained and well connected to other docs when additional expertise is require. Yet most importantly, there is authentic care - and concern by all staff members. They go the extra mile to be helpful and responsive. All staff are customer focused and kind...so grateful to be in their practice.

I just started going here this year. If I want someone to respond or prescription, I don't want to…read morewait. Sometimes I don't have time to wait so this seemed like a really good option. From my first appointment with Dr. Shaikh, I knew that I had made the right choice. I actually have never had a primary care doctor take that much time to have a conversation about my health on an individual level. I really liked the doctor I had before I came here, but it was a totally different approach and she retired. I'm very glad to have gotten a doctor at SMA. When I needed some help right away, I sent a message and heard back within less than hour and easily got a prescription filled right away. So far, I am very happy I made the choice. Well worth the small premium you pay for access to a higher level of care.

Absolutely horrible experience seeing dr Vega. Do not see this man under any circumstances…read moreESPECIALLY if you are a woman. he preformed what I later learned to be a completely unnecessary pelvic exam (in which I felt he had no real idea what he was doing , fumbling, not alerting me of what he was doing in the moment, etc), after asking him point blank if it was absolutely necessary and if there was any other alternative. He said yes it was the only way ,after consulting other drs I learned that this was 100% untrue. There were countless other ways he could have confirmed my condition. He was also apparently unaware that the extremely time sensitive medication he prescribed to me , was illegal to carry at ANY pharmacy within 100 miles of me (I was informed by a pharmacist at the 4th pharmacy I went to in attempts to obtain said medication) wasting several hours of my time and worsening the severity of my condition. Overall extremely creepy and utterly traumatic situation. This man should have his license revoked

Dr. Bolton took an appointment with me knowing she wasn't going to help me with what I needed. She…read morekept trying to push me to take anti-anxiety meds even though I said I didn't want to. She prescribed me some in my first appointment which was not supposed to be used with current meds which she knew that I took and asked me about minutes ago in that appointment. I told her I didn't want to take them because they make me feel numb and unfeeling and she said "but you didn't get anxiety right??" She was argumentative and told me I wasn't a whole person. If you can't help patients with what they need then don't take the appointment. I know myself and my body better than you. I walked out of that appointment after 10 minutes crying - all the while she's sitting there as if there's something to talk about still. Please don't go to her, she is terrible.

Good quality of care, expertise, and efficiency in getting patients in and out of there. Nice they…read morewere open when my normal primary care wasn't.

Amazing and prompt medical care and compassionate providers can be found here. The doctors are top…read morerate and the entire staff works together.

I started going to Dr. Sherman when I moved to Seattle 10 years ago, and she's always been great!…read moreI've never actually needed her in an emergency (knock on wood) but as far as my annual visits go, she's friendly, knowledgeable, and easy to talk to. Doctors aren't generally that exciting to review, but I think she deserves a shout out :)

I love Robbie! She's been my PCP for years now. She's helped me through all kinds of issues and…read morereferred me to specialists and alternative therapies as appropriate. Now that she's an administrator at the Polyclinic, she's harder to get in touch with, but once she's in the room with you, she concentrates completely on you... She treats the whole person. She relayed to me that her husband describesher as a minister with a stethoscope. I agree. She's wonderful. When she's busy, I've been able to get in to the other Downtown Polyclinic doctors. They're great too.

Highest recommendation. No caveats…read more I've been a patient of Greenlake Primary Care for 30+ years. Dr Krista Hodne is my current doctor. (Previously, Dr Busch and Dr Starkebaum.) I'm a cancer survivor, among other stuff. Nothing about my care is easy, straightforward. Some of my troubles have taken years to bring under control. Dr Hodne is the best partner, life coach, and caregiver anyone can ask for. She and her team have gone above and beyond for me, time and again. Two strategies are proven to improve patient outcomes. Constructive long-term relationships, obviously. Emphasizing wellness over treating disease. Knowing this, I enthusiastically supported Greenlake's switch to a concierge model. The concierge model is a rejection of our nation's immoral, inefficient, profiteering fee-for-service model. It's a return to our Rockwell-esque notions of the family doctor. It allows doctors to spend as much time as needed with a patient, to do research, to coordinate all the referrals, to do battle with insurers, etc. No one is getting rich in family practice. Or running an independent clinic. Do the math, read the news. The providers at Greenlake Primary Care are making huge sacrifices. Just to keep the lights on. Just to deliver actual healthcare. Yes, concierge requires memberships to make it work. Until our nation adopts Medicare For All, it's the best available option. I chose to be a member, despite living off credit cards (at the time), because I wanted to get better. I chose correctly. You can too.

They ignored my symptoms and misdiagnosed me... when a patient complains of pain, don't respond by…read moresaying oh, it itches? The way you treated me was so WRONG! It turns out I had swelling of the brain; I could have died if I hadn't gone somewhere else who actually listened to me. Furthermore, my job and living situation was effected by your negligence.

If you are thinking about going to see this doctor.. I would steer clear.. it literally takes an…read morehour to get through to make an appointment or talk to someone at the front desk.. My gf has asked them on 4 different occasions to refill her prescription but it still has not been filled.. You would think the office staff are bad enough but just wait The doctor herself only works 3 days a week and seriously seems more focused on her daughter than helping her patients.. When coming in for help she walks into the room for 1 minute diagnoses you with some BS thing and walks out like she is the greatest doctor We will be telling everyone we know to steer clear of this doctor if you really want any help at all.

Dr. Kojnok has been my primary physician for the past 11 years and I love her! She always answers…read moremy questions, she know how to manage my medications, she encourages me to improve my health and she always has time to talk to me about my concerns. She is excellent and I would not trade her for another doctor. I drive 50 miles round trip to see her because she has taken such good care of me and her staff have been great. When I call her office, I get an immediate reply and she always follows up on everything I ask of her. She is the BEST!