Every order is being asked to pull to the mobile order slots and waiting 15+ min. Several customers going in to get the correct food. Not sure what's going on and why they cannot provide quick service. read more

The food was not fresh, nor good. The last two times that I have eaten here the fries have been double cooked, and so hard they could not be eaten. The cost of the terrible food was over $17. I won't be back anytime soon! read more

McDonald's - Crunchy double cooked fries - Fast Food Near Me - Arab, Alabama

Every fucking time yall leave off my drink. I keep coming back bc I'm like "oh it's just a drink, surely they won't forget again things happen" BUT ITS EVERY FUCKING TIME. I'm a manager at a fast food place, I know the struggles of rushes especially during lunc, but are you fucking fr?? EVERYTIME. read more

This place is continuing to go down hill. Tonight was it. I'm done. Went to order in drive thru. They took half of my order and asked me to hold on. They proceeded to take 3 car orders from the speaker stall nexted to me and finally ca,e back to me. They acted like they didn't have my first part of my order even though it was clearly still showing on the screen. Reordered and drove around. They tried to only have me pay for half the order so I explaind my order again, finally paid. There doesn't seem to be a manager there who is training properly. Most times the orders are not right or missing items. Fries are always soggy and not crispy. read more

I'd give you this review negative stars if I could!! This McDonald's is terrible at efficiency!! It seems like every time my family and I decide to eat for a quick meal by going through the drive thru they forget to give us something. Today I ordered 3 orders of chicken tenders and a double quarter pounder with cheese. They asked me to pull so they cook the chicken fresh. After about ten minutes or waiting an employee comes out to ask me for my receipt. She proceeded to tell me they may have given my order to someone else on accident. I waited another five to ten minutes for my food to come out. They forgot the sauce so she went and got that and I also noticed they forgot a sandwich I was supposed to have. I don't understand how hard it is to verify an order before handing to customer. All you have to do is match the order with the screen. I would much rather wait another minute or two while they verify everything is there. Also, please don't give my family's food to someone else after you have me pull up! read more

They are pretty good at getting my order correct. Glad to have a McDonalds in Arab. When they get the coffee HOT its a good cup but sometimes I have to return it because its too cold -- not sure what their trouble is with making sure our coffee s hot --- maybe they let the pot sit too long. Otherwise-- your typical McDonalds. read more

They gave us what we ordered which was a hot fudge sundae but instead of hot fudge they gave me syrup from another drink and it was awful so I don't recommend this McDonald's location read more

I waited for over an hour for just a McNugget ended up leaving without the food and my money back

Me and my friends went through the drive through and they got two orders wrong twice. One was a double quarter pounder with no onions and one was ketchup only. read more

McDonald's - Burger no onions? - Fast Food Near Me - Arab, Alabama

They now have a sign on the door saying its a gun free zone. I'm sorry but I will not support a company that will not allow me to protect myself or my family. The food sucks anyways. It's over priced and greasy. You can feel your heart stopping up as you eat. The staff is your teenage kids that have no clue what they are doing, but feel the need to ask for $15.00 a hour. They hardly get your order right and the place isn't that clean. read more

Me and my dad went and ate there for a quick bite to eat. Or what we thought was going to be a quick l bite it took us about 30 minutes to get to the window. Then when we got there they said pulled up we are cooking the food. So we got the food and the nugget was raw they taste terrible and then burger was burnt to a crisp and it was crunchy. I advised you to stay far from the place. You are better off getting food at a gas station. read more

Greatest Mcdonalds North of the wall! I still laugh thinking about them putting "McDouble cash me inside how bout dat" on the sign outside.

Not good! My husband usually orders his quarter pounders with bacon. Three times we have been there and ordered the burger with bacon and they left it off every single time! Bacon must be too much of an effort. I usually get a fish sandwich or McDouble. Often times the fish sandwich looks like they literally threw it together and there never seems to be a normal amount of tartar sauce. It's either non-existent or the bun is swimming in it. No happy mediums. How hard can it be to make something decent? Don't even get me started on their McDoubles or things from their value menu. There's no value in getting something you can't eat. When I order a McDouble, I get mine with no salt and no onions, hoping to get a freshly cooked one. I guess they don't like making special orders, as no salt and no onions apparently means putting extra on them. Yesterday we pulled through for a McFlurry and their ice cream machine was broken! Always something at this location and it's usually not pleasant! read more

Go early night crew sucks they couldn't get there age correct let alone the food order.

The best experience I've ever received from this location is getting my entire order free because it was screwed up. Terribly inefficient, terrible customer service, no hospitality. I just waited 15 minutes in the drivethru for a few burgers and drinks on a Saturday at 1:30. read more

Horrible. "The Kids" that are running that place tonight didn't have a care in the world. They made me wait for 5 minutes in the drive thru. Not another car in the parking lot and they can't service one dt customer. 17 minutes later they handed me a bag that had a completely wrong order in it. She did not give me a straw, napkins or a receipt. I tried to get someone's attention so I could get these items, they were gathered in a huddle and just waved at me. Finally gave up and drove away after a 23 minute drive thru wait to go home and eat an oatmeal parfait instead of a big Mac. read more

The McDonlads in Arab Alabama sucks they say they serve breakfast all day but all you can get is a biscuit because it is frozen fold over eggs they said. It don't take a rocket scientist to make a egg Mcmuffin. They should just close their door and something else take its place. read more

i wish i could give this restaurant a negative star. I cannot express the countless number of times this restaurant has messed up my order. This time we got our order to go and my grandmother brought the food home and she was ready to return back home. When she got back home we realized how wrong the order was and i was so fed up because i know she had said everything correctly. i decided to give them a call about my terribly wrong order so i gave this place a call to ask if my grandmother could go back because my friend completely had no food. The worker on the food treated me like a child and said she would get her manager and laid the phone down and i heard her call me a bitch. that's when it was over so when the manager returned i let him no and he did not seem to care. maybe when these people get enough education to not lay the phone down while they are talking i'm not going back,for the record i think she was the bitch. So i went back and they forgot my hash brown i'm mad read more

everytime that i got to McDonald's in Arab they always seem to mess my order up and they food is greasy and the buns are soggy i like to have good food not crappy food read more