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    Guthrie's Chicken

    3.0 (3 reviews)
    Closed 10:00 am - 10:00 pm

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    Chick-fil-A

    Chick-fil-A

    3.7
    (25 reviews)
    2.4 mi
    $

    Ok. The baby sister and I stopped by here on the way to our store to pick up some lunch, chose the…read moredrive through. It was almost two in the afternoon, and I couldn't figure out why they were so backed up. It took over twenty minutes to get our food, which was as excellent as it always is, by the way. Five cars in the drive through, and over twenty minutes? Something was amiss here. Once we got to the window, I could see inside and we both could tell that there was no problem with the staff. They were mulling around, not hurried at all, must have been an equipment issue. Whatever it was, the young lady that was waiting on us told us that she was sorry about fifteen times, and actually sounded like she meant it. First she offered us free drinks, that we had not ordered, and then when she brought the food out, she gave us a refund for the entire purchase price! She didn't offer a refund, she just gave it, all with a smile on her face. Folks could learn quite a bit from this place. They strive for great customer service, and when something gets in the way of that, they just slam that obstacle to the ground and offer it anyway. Almost a $30 order, comped, without request from the customer, nor offer from the young lady, I was impressed. All these stores are run well. Staff is friendly, service is top notch. This goes above and beyond that. This was seeing a problem and fixing it, on the spot. Not a question, not a flinch, just action. I would have paid for that meal, it was phenomenal. They should have done something to make it better, and they did. They always had a customer in me and my family, now they have an advocate. Anyone that wants to learn how to run a business can get more from sitting around here and watching these kids work than you could in a hundred hours of classes.

    This is the Burger Man, with Best Burgers in America Association, and taking a break from burgers…read moreso my wife and I stopped here for lunch, and we got their Chicken Wraps, a side Salad, an order of nuggets, and all of it was really good quality, and great customer service. The only complaint is that the romaine lettuce they use on their Wraps is not of good quality. Wilted, and terrible looking, and the taste is not the best. I do recommend this location. A little pricey, but most places are.

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    Guthrie's Chicken - chickenshop - Updated June 2026

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