Though it did take a short while for the victuals to be made ready, they did not disappoint. A courteous servant did approach and inquire if the fare was to our liking and whether we stood in need of aught else. Verily, it was a most agreeable experience. read more

Fuck you, you didn't give me my food for no reason. I also got told to "fuck off" iiiiii

Great place I love it and the service is fast and the people the work there are very nice

Don't know how to improve the situation, but this store is absolutely overwhelmed. The drive through is so backed up that it creates gridlock in the parking lot that spills out into the street). Plan on it taking at least an hour to wait in line to order and get your food. read more

Terrible Terrible and rude staff, I called and was rudely talked to, then when I called back the phone was set on the counter and I was ignored. This use to be a great place and now it's just terrible read more

McDonald's - Thanks Mc Donald's for sending me an empty bag missing my food! - Burgers Near Me - Brookings, South Dakota

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As far as McDonalds goes this one seems good. It is a newer building with modern design. Lobby was clean. Food came hot and fast. Consistent with other food taste which is the nice thing about McDs you know what to expect. Price was under $6 for a whole meal. Best value you will find. read more

McDonald's - Lobby - Burgers Near Me - Brookings, South Dakota

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Absolutely the worst customer service in all of Brookings! Every single time, drive thru are rude and apparently making a plan cheese burger pisses them off! read more

Went through the drive through thinking they'd be less likely to mess up my order since I wasn't a door dash order, their accuracy rate on orders through door dash went from like 80% accurate to maybe 40%. Now it's even when I go there myself. Ordered 2 bacon McDoubles just the sandwiches and a 6 piece nugget meal for my daughter and crispy chicken meal for my mom. The only meal they got even close to right was the crispy chicken. They forgot to put the nuggets or fries in the bag but remembered the sauce and drink, and they made both my BACON McDouble sandwiches upside down and without BACON! I went almost 7 years without eating McDonalds and the only reason I started again was because my kid is a picky eater and only wanted nuggets if we got fast food. She's also Autistic, I was able to get her to start eating regular cheese burgers PLAIN, but the dip wad working in the kitchen that day put pickles on a PLAIN burger. Basically ruined her on cheeseburgers anywhere, she says now she can't eat them without tasting pickles. So thanks McDonalds for ruining another evening and making my kid and I who were looking for a fast meal after a busy day resort to Mac and cheese at home. If I could go for 0 stars I would. These kids shouldn't be getting paid $15-$17 an hour if that's the kind of work they do, I know plenty of people struggling in trade jobs for the same or less and they do 3-4 times the amount of work these lazy people do. Oh and let's just ignore the people working on the register and second window their monsters and redbulls right where food is handled or the two employees standing there smoking cigarettes right by the drive through that went back inside the second we showed up. This McDonalds has lost the trust of a lot of people here in Brookings and if anything is evidence of that it's their score here. read more

Found a feather in my mcChicken over 1 year ago call management and everything and did no make it right at all to this day im still waiting on a call back read more

McDonald's - Feather - Burgers Near Me - Brookings, South Dakota

Worst mc Donald's! Flat soda! Rude customer service! They can care less if your food is cold or old! Mangers are rude and disgusting to PAYING CUSTOMERS!! Check all your food before you leave and your drinks! read more

Super slow for inside eating. Do not recommend.

If I honestly could I'd give this place negative stars. Literally every time I go here they mess up my order. I use my rewards so they know it's me ordering and they mess it up every time! I honestly believe they do it on purpose. I'm allergic to mustard and every time they put it on. You'd think people would have more consideration for other peoples well being but simply they don't care. read more

Would leave one star they do not prioritize the indoor customers. Do not recommend waiting 20+min just for happy meal.

12 minute wait in drive thru and then told to pull over to side to wait another 15 minutes for two cheeseburgers and two hamburgers.

A hungry customer such as myself late in the evening could also be very unsatisfied with this service provider. As I approached the counter, I stood there for at least 3 minutes without any sort of acknowledgement from staff. I ordered through the kiosk and stood for another few minutes waiting on my order. A female supervisor snobbishly informed me that "the lobby doesn't take any orders after 8PM". With the doors wide OPEN and NO signage how was I supposed to know? At this point I was waiting on my one ice cream for about 10 minutes. I had to ask a staff member if my order was even being made- which he then kindly made my ice cream. Besides this kind man, the rest of the staff completely ignored me and was unkind. Definitely don't recommend. read more

DISCLAIMER: I'm not a huge McDonald's fan in general. It's a McDonald's. It's the same as most of its namesake. It's just a bit slower and, proportionate to its sales volume, a bit less accurate. Otherwise, the staff's friendly, and the food seems to be prepared to the McDonald's standard (as I've grown accustomed to it.) read more

McDonald's is the place to go if you are only going to order french fries or if you are too intoxicated to drive and are not afraid to walk in the drive-thru lane at 2:30am. Outside of that they are somewhere in 10th place for fast food restaurants in town that has perhaps 10-12 fast food restaurants. In my last 5 visits to McD I think they got the order wrong 4 times. A happy meal is not very happy when a toddler gets no french fries and no chocolate milk. Somehow those apple slices just don't cut it in that situation. I also love pulling ahead into the bizarre waiting space that is always full and waiting for nuggets (waiting... waiting... waiting...). Of course then the nuggets are like golden fire while the rest of my food is ice cold. I love McDonald's I just don't love the Brooking's McDonalds. read more

We were traveling on I29 and went through the drive through. McDouble was good, but the ice coffee wasn't....tasted like watered down coffee and absolutely no hazelnut flavor. read more

This place took so long, it doesn't surprise me that it only has a 2.5 rating it doesn't even deserve that much. I usually don't have a problem with waiting but I was in that line for over 30 mins with my friend who works at a McDonald's she said "no wonder we are always ahead of them in the market" and the dude at the first window had big attitude read more

Ordered the #2 (2 cheeseburger meal) with no cheese. Got home to find my special made burgers had cheese on them!! Great job!!

Personally I love McDonald's but there are some down sides. Some of the workers are always crabby and never really happy. And I love there bacon Big Macs but when I got one there was NO BACON and I was sitting here like what? On the grill slip it said BACON BIG MAC right on the slip but that was a disappointing situation. They did this TWO TIMES. The second time I went up and the lady said, " can you just take bacon on the side?" I was like oh my gosh are you kidding? Don't get me wrong McDonald's is very tasty, but always check before you leave. read more

For the money, there's no better food. Always consistently good. I like the McNuggets or the Plain Double Cheeseburger. Get fat and be happy!!! read more

Stopped on our way through at the Brookings McDonalds. Ordered a couple nugget meals, large size with Coke and Sweet tea. Got to the window to get food and the guy hands us the drinks, and one of the straws was broken so we asked for another, and we got attitude from him, but he did give us the straw. After about 30 seconds, he hands the food out, looked in the bag and noticed the sauce was missing so we asked for the sauce and he got us some. We then asked if the fries we supposed to be large size. He looks at us and says.....well how am I supposed to know ( with attitude). We decided it wasn't worth waiting for. We pull away and get the fries out to eat, and the fries looked and tasted like they had been sitting for a long time and just warmed for us. But the chicken nuggets were so overcooked and dry that the sauce packs didn't even help. And then to top it off we got NO napkins. This was the worst McDonalds I have been too. I will never spend my money there again, even if I just want a quick drink. read more

McDonalds, 'I'm regretting it' ordered two McChickens and a small fry, the chicken must have been undercooked because about 30-40 minutes after eating I was throwing up. I also hadn't eaten McDonalds for almost a year before this. Fake food makes you sick. read more

Wasn't too impressed that the bathroom was out of toilet paper at 11am. Before the lunch rush even. Stopped with my family of 4 on our way to a local event. One beverage was missed off of our order. read more

The remodeling of the seating area has brought a great ambiance to the restaurant. The food quality is just like any other McD's (blah). The location is just a couple blocks from campus which is awesome! read more

Have been to this McDonalds plenty of times and have not had good experiences, needless to say this may have been the straw that broke the camels back. Found hair in our French Fries, one time. They replaced them, but had lost my appetite. In the evening the lobby area and tables are always dirty, along with the soda station and self serve counter. The last straw was when we went threw drive threw for our meal, paid and meal was reviewed, went to the next window and the server again reviewed our order and stated that it would be a minute for the Cheeseburger (no Pickles) kids meal with go gurt . Eventually it came and we went on our way, was down the road several stop lights and come to find out we didn't even get a cheeseburger kids meal, we were given a 4 piece McNuggets meal with apple slices. I turned the vehicle around went back, parked and went in (the entire point of the drive threw is to grab and go). The kid behind the counter looked at me and said "did we for get something" I said "this isn't our order" he turns and said loudly "found the 4 piece nuggets" as he was putting to together our order. He hands me our order with a free card for a Big Mac. REALLY, do you think I am coming back AGAIN!!!! NO WAY!!! read more